외관

홀리데이 인 휴 에너지 코리도어 엘드리지, IHG 호텔 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 575개 이용 후기 중 325개" "
평점 8 - 좋아요. 575개 이용 후기 중 137개" "
평점 6 - 괜찮아요. 575개 이용 후기 중 42개" "
평점 4 - 별로예요. 575개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 575개 이용 후기 중 35개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Travis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a nice hotel for the price!
2024년 4월에 1박 숙박함
답변 제공: Alina (Front desk Manager) 님, 2024년 4월 15일
Dear Guest,Thank you for choosing to stay with us at Holiday Inn Energy Corridor!We're delighted to hear that you found our hotel to be a great value for the price. Providing exceptional value and a comfortable stay for our guests is always our goal.We hope to have the pleasure of welcoming you back in the future!Warm regards,Alina AhadFront Desk ManagerHoliday Inn Energy Corridor

8/10 - 좋아요

Jon 님, Ballwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to highway and restaurants
2024년 3월에 5박 숙박함
답변 제공: Alina (Front desk Manager) 님, 2024년 4월 2일
Dear Guest,Thank you for sharing your recent experience at Holiday Inn Energy Corridor.We're thrilled to hear that you found our location convenient, with easy access to the highway and nearby restaurants. Providing convenience for our guests is a top priority for us.If there are any additional ways we can make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back to Holiday Inn soon.Best regards,Front Desk ManagerAlina

2/10 - 너무 별로예요

William

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing against the staff, but this facilty seems to be managed to pinch pennies at the expense of customer inconvenience.
2024년 3월에 1박 숙박함
답변 제공: Alina (Front desk Manager) 님, 2024년 4월 1일
Dear Guest,Thank you for sharing your feedback with us. We appreciate your honesty and take your comments seriously.We're sorry to hear that you experienced inconvenience during your stay. Please know that it's never our intention to compromise the comfort or satisfaction of our guests. We'll review your feedback internally to ensure that we're providing the best possible experience for our guests.If there are any specific areas you believe need improvement, we'd be grateful for your insights. Our aim is to continually enhance our services and facilities to better serve you and all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,Front Office Manager

10/10 - 훌륭해요

Kiara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it! The management is great!!
2024년 3월에 1박 숙박함
답변 제공: Front desk manager, Alina 님, 2024년 3월 26일
Dear Guest,We greatly appreciate your positive feedback about our management team. Thank you for your kind words!Looking forward to welcoming you back soon.Best regards,Front Desk Manager

10/10 - 훌륭해요

Yolanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front desk manager, Alina 님, 2024년 3월 26일
Dear Guest,We truly appreciate your glowing 5-star rating! Your feedback means a lot to us and motivates us to keep up the great work.Best regards,Front Office Manager

8/10 - 좋아요

Alain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Arman 님, 2024년 2월 14일
Dear Alain,Thank you so much for taking the time to share your wonderful experience at our hotel. We're thrilled to hear that you had such a fantastic stay with us.It's our aim to provide exceptional service and create memorable experiences for all our guests, and we're delighted to know that we were able to exceed your expectations. Your kind words about our staff, amenities, and cleanliness mean a lot to us, as we work hard to ensure every aspect of your stay is nothing short of perfect.We truly appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Warm regards,Arman Veretennikov

6/10 - 괜찮아요

jeremy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The sheets and pillow cases had a bad smell.
2024년 1월에 3박 숙박함
답변 제공: Erfan Sadeghi 님, 2024년 1월 22일
Dear Jeremy, I'm sorry to hear about the issue with the sheets and pillowcases. Providing a comfortable and pleasant stay is important to us. We appreciate your feedback and apologize for any inconvenience caused. Our team will look into this matter promptly to address and resolve the odor concern. If there's anything else you'd like to share or if you have additional details, please feel free to let us know. We value your input and want to ensure a positive experience for our guests.Best regards,

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Arman 님, 2024년 2월 14일
Dear Julie,Thank you so much for taking the time to share your wonderful experience at our hotel. We're thrilled to hear that you had such a fantastic stay with us.It's our aim to provide exceptional service and create memorable experiences for all our guests, and we're delighted to know that we were able to exceed your expectations. Your kind words about our staff, amenities, and cleanliness mean a lot to us, as we work hard to ensure every aspect of your stay is nothing short of perfect.We truly appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Warm regards,Arman Veretennikov

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Establishmebnt
The hotel staff was nice and friendly. The room was very good. The only issue in the room was the shower. It was either cold or hot. Service to the room was the trendy, if you need it we'll do it. Breakfast is not included in the room price.
2024년 1월에 2박 숙박함
답변 제공: Erfan Sadeghi 님, 2024년 1월 22일
Dear David, Thank you for your positive comments about our staff and room. We apologize for the shower issue and appreciate your feedback. We'll address it promptly. Regarding room service, we'll work on improving the experience.While breakfast is not included, we value your input and continually review our offerings. We hope to welcome you back for an even better stay.

10/10 - 훌륭해요

Alexander

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great, good hotel to stay at. Highly recommended.
2024년 1월에 2박 숙박함
답변 제공: Erfan Sadeghi 님, 2024년 1월 22일
Dear Alexander, I'm delighted to hear that you had a positive hotel experience! Your satisfaction is our priority.

6/10 - 괜찮아요

Tim

가족 여행
It was a hotel. Plain and simple. Breakfast was okay, good variety.
2024년 1월에 1박 숙박함
답변 제공: arman 님, 2024년 2월 14일
Dear Tim,Thank you so much for taking the time to share your wonderful experience at our hotel. We're thrilled to hear that you had such a fantastic stay with us.It's our aim to provide exceptional service and create memorable experiences for all our guests, and we're delighted to know that we were able to exceed your expectations. Your kind words about our staff, amenities, and cleanliness mean a lot to us, as we work hard to ensure every aspect of your stay is nothing short of perfect.We truly appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Warm regards,Arman Veretennikov

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's okay but there's better out there
Clean, but no frills... A lot of the rooms are located very far from the elevator so if mobility is an issue ask at the front desk if they have anything close to the elevator.
2023년 12월에 1박 숙박함
답변 제공: Arman 님, 2024년 2월 14일
Dear Guest,Thank you so much for taking the time to share your wonderful experience at our hotel. We're thrilled to hear that you had such a fantastic stay with us.It's our aim to provide exceptional service and create memorable experiences for all our guests, and we're delighted to know that we were able to exceed your expectations. Your kind words about our staff, amenities, and cleanliness mean a lot to us, as we work hard to ensure every aspect of your stay is nothing short of perfect.We truly appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Warm regards,Arman Veretennikov

10/10 - 훌륭해요

andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Arman 님, 2024년 2월 14일
Dear Andrew,Thank you so much for taking the time to share your wonderful experience at our hotel. We're thrilled to hear that you had such a fantastic stay with us.It's our aim to provide exceptional service and create memorable experiences for all our guests, and we're delighted to know that we were able to exceed your expectations. Your kind words about our staff, amenities, and cleanliness mean a lot to us, as we work hard to ensure every aspect of your stay is nothing short of perfect.We truly appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Warm regards,Arman Veretennikov

4/10 - 별로예요

Robin

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Susan

가족 여행
좋아요: 객실의 편안함
Continental breakfast was not included because I use a third-party for my booking so I had to pay an additional $10 per person for a continental breakfast and my microwave in my room wasn’t working. I was told I had to wait till the next day for maintenance. However they never came to fix the microwave and management was rude. The desk clerk was nice, but the manager was rude.
2023년 11월에 2박 숙박함
답변 제공: Erfan Sadeghi 님, 2023년 12월 4일
Thank you for sharing your feedback. I apologize for any confusion regarding the breakfast inclusion. Our reservation system allows guests to choose rates with or without breakfast, and it seems your reservation was made without breakfast included as per your selection. At Holiday Inn, we aim to provide options that cater to our guests' preferences. We appreciate your understanding and hope you had an enjoyable stay otherwise

8/10 - 좋아요

Ali 님, Crowley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel, clean and confortable
2023년 10월에 2박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 11월 7일
Dear AliThank you for taking the time to tell us about your experience at Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 - 별로예요

Rubí Cecilia

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Que no se hiciera limpieza. Los corredores están muy encerrados y el aroma es fuerte a comida. Los vecinos se pelearon a golpes, gritos y demás. Lo cual me alteró y no pude descansar bien !! Porque se empujaban contra el muro...Me gustó mucho la cama, y su aroma a limpio !! Eso me permitió estar más conforme !! Quise un taxi para salir y no hay un acuerdo para obtenerlo. Solo dicen... perdón ... no le puedo ayudar. El desayuno es caro para las opciones que ofrecen. Por demás desagradable !! Espero mi reembolso, no hay razón para haberlo hecho efectivo !!!!! No regresaré. Sorry !!
2023년 10월에 2박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 10월 24일
Estimada RubiLamento mucho que su estadia no haya sido placentera. Tomaremos en cuenta su comentario para un mejor entrenamiento de nuestro team. Lamento acerca del incidente con su vecino, nos hubiese gustado que nos deje saber durante su estadia para poder haber actuado en ese momento y darle un mejor servicio. Nosotros no tenemos servicio de taxi pero front desk le ofrecio llamar a uno, lamentamos mucho que usted haya decidido llamar por su cuenta. Espero que nos de una oportunidad mas para poder mejorar su estadia con nosotros.

10/10 - 훌륭해요

David

2023년 10월에 2박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 10월 25일
Dear DavidThank you for taking the time to tell us about your experience at Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Michelle A

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I like the way the staff greets and listened, to important detailed information. But, do not acknowledge the "True facts", about what was explained plus shown to the Assistant Manager; and they continued to proceed with their daily duties. However, this has been going on at every location of Businesses, that I know i am Owner. This has been a long time coming for the Real Owner, after going throught so much behind this "[One individual]" that wishes to be me.
2023년 10월에 2박 숙박함
답변 제공: Erfan Sadeghi 님, 2023년 11월 1일
Dear MichelleWe feel so sorry that you are not happy with our AGM. Unfortunately we proceed with hotel policies and hotel standards. We love to explain to you always the same question. We love guest service.

4/10 - 별로예요

HUGO

별로예요: 청결 상태, 직원 및 서비스
I stayed for 5 days they never came to clean the room.
2023년 10월에 4박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 10월 10일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

10/10 - 훌륭해요

Joseph

2023년 10월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 10월 24일
Dear Joseph Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE.We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 - 괜찮아요

Michael 님, Duvall

출장 여행
좋아요: 직원 및 서비스
Standard hotel and amenities. Shower not so great. Key cards tend to stop working randomly.
2023년 9월에 5박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 10월 6일
Dear Michael Thank you for share your thoughts with us. Holiday day Inn Energy Corridor take your feedbacks seriously to improve our service for your future reservations.We hope you give us another chance to stay with us.

8/10 - 좋아요

Melanie

2023년 9월에 3박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 10월 24일
Dear MelanieThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE.We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

8/10 - 좋아요

JAEGUE

2023년 9월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 10월 6일
Dear JaegueThank you for taking the time to tell us about your experience at Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Everything clean, comfy bed. The room was a perfect size. I didn't participate in the breakfast but was told it was $9. Should be included in stat.
2023년 9월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 9월 27일
Dear AmyThank you for taking the time to tell us about your experience at Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Missy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We arrived during a system error. The front desk clerk was very professional regardless of how frustrated he must have been. When we finally got to our room there were a few issues which we relayed to the front desk (ie. Faucet loose, shower door stuck). They promptly switched us to another room. During our stay we learned that they are in the process of updating the whole place. So, everything will be new again, soon. We were there several days and had an opportunity to get to know the staff. They were all friendly, courteous and eager to please. We liked that it shared a parking lot with restaurants and a nail spa. We do plan to stay again when we return to the area.
2023년 9월에 3박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 9월 20일
Thank you for taking the time to tell us about your experience at Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We work so hard to make our guest feel at home. We really appreciate every word. We look forward to seeing you again.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The location is good. I wish they offered free breakfast.
2023년 9월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 9월 20일
Thank you for taking the time to tell us about your experience at Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Unfortunately our brand doesn't offer complimentary breakfast but if you request it at check in we can give you a better rate for the breakfast. We would love to see you again.

10/10 - 훌륭해요

Lisa 님, Hampton Bays

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I cannot say enough nice things about the staff at this hotel. My whole family will only stay there when we visit
2023년 9월에 2박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 9월 15일
Dear LisaThank you for your kind words. Our guests are always a priority and we love that Holiday Inn Energy Corridor was great place for your family. We can't wait to see you again.

10/10 - 훌륭해요

Peyman

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff
2023년 9월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 9월 13일
Dear PeymanThank you for this 5/5. We are so glad that you enjoy your stay with us. We would love to serve you again

10/10 - 훌륭해요

Peyman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stuff
2023년 9월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 9월 8일
Dear PeymanThank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.

10/10 - 훌륭해요

Sreenivasa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 9월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 9월 5일
Dear SreenivasaThank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.

10/10 - 훌륭해요

Sreenivasa

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 9월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 9월 5일
Dear Mr. SreenivasaThank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.

10/10 - 훌륭해요

LANE 님, Shreveport

2023년 9월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 10월 6일
Dear LaneThank you for taking the time to tell us about your experience at Holiday Inn HOU ENERGY CORRIDOR ELDRIDGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Rachel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and easy check in and check out. Sad that breakfast wasn’t complimentary but still a nice stay.
2023년 8월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 9월 1일
Dear RachelThank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.

8/10 - 좋아요

Inge

2023년 8월에 4박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 8월 28일
Dear Guest Thank you for taking the time to share your experience with us. Your feedback helps and motivates us to improve our service for our guests. We look forward to seeing you again.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Do Not Stay Here!
Felt unsafe here. Commode and sink were both not working properly in the room. No bag for dirty clothes. This place is poorly maintained. Breakfast is not included in the price of the room. One table in the room was badly scratched up. When I walked in to check in, the clerk was just about to help me, but then an angry customer walked up and the clerk dropped me and started helping the other guy and it took quite a while to finish helping him. I had pre paid for the room, otherwise I would have walked out and gone to a much better place.
2023년 8월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 8월 25일
Thank you for taking the time to share your experience with us. We deeply apologize for the inconveniences you encountered during your stay. Your feedback is crucial in helping us improve our services and facilities.We are genuinely sorry to hear about the issues you faced with the commode, sink, and the lack of a bag for dirty clothes in your room. We understand how frustrating this must have been and assure you that we are taking immediate steps to rectify these maintenance shortcomings.Regarding the breakfast, we apologize for any confusion. We understand that including breakfast in the room price is a common expectation, and we will review our policies to ensure our guests have a clear understanding of what is included in their stay.Your concerns about the scratched table and the incident with the clerk are also acknowledged. We deeply regret that your check-in experience was marred by this situation, and we will be revisiting our staff training to ensure such instances do not repeat themselves in the future.We truly appreciate your patience and understanding, especially as you had pre-paid for your room. We understand that your expectations were not met, and we are committed to making the necessary changes to provide a more comfortable and pleasant experience for our guests.We would love the opportunity to make things right. If you would consider giving us another chance, please reach out to us directly, and we will do our best to ensure your next stay is a positive one.Thank you once again for your feedback, and we hope to have the chance to welcome you back and provide you with the experience you deserve

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Goede service
Prima hotel, goede service en erg attend personeel.
2023년 8월에 4박 숙박함
답변 제공: arman 님, 2023년 8월 15일
Dear Guest, thank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.Sincerely Arman VeretennikovManager

10/10 - 훌륭해요

Federico Zolezzi

2023년 8월에 1박 숙박함
답변 제공: Giuliana Donoso 님, 2023년 9월 5일
Dear Mr. ZolezziThank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent for the price. In house bar was not open when we were there on tuesday night.
2023년 8월에 1박 숙박함
답변 제공: arman 님, 2023년 8월 9일
Good day Dear Ray, thank you for your review. We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.Sincerely Arman VeretennikovOperations Manager

8/10 - 좋아요

Santana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recommended
2023년 8월에 4박 숙박함
답변 제공: arman 님, 2023년 8월 15일
Dear Santana, thank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.Sincerely Arman VeretennikovManager

10/10 - 훌륭해요

Reginald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: armand 님, 2023년 8월 5일
Good day Dear Reginald ,thank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.Thank You,Sincerely, Operations ManagerArman Veretennikov

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great customer service
I had a booking problem that was my mistake, Mauri took care of me and made it happen after I booked the wrong dates. This location was so helpful and pleasant.
2023년 7월에 1박 숙박함
답변 제공: armand 님, 2023년 7월 24일
Good day Dear Kimberly, thank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Thank you very much to mention our employee Maui. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.Thank You,Sincerely, Operations ManagerArman Veretennikov

10/10 - 훌륭해요

Steve

2023년 7월에 1박 숙박함
답변 제공: armand 님, 2023년 7월 24일
Good day Dear Steve, thank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.Thank You,Sincerely, Operations ManagerArman Veretennikov

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Weekend
Our stay was excellent. The staff was friendly. The beds were very comfortable. We have stayed at this location several times and will continue to utilize this location when in Houston.
2023년 7월에 2박 숙박함
답변 제공: armand 님, 2023년 7월 19일
Dear Brenda, thank you for review. We're thrilled to hear that you had a great experience during your stay at our hotel. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Arman VeretennikovOperations Manager.

10/10 - 훌륭해요

Melisa

2023년 7월에 1박 숙박함
답변 제공: armand 님, 2023년 7월 15일
Dear Melisa, thank you for feedback. We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.Thank You,Sincerely, Operations ManagerArman Veretennikov

10/10 - 훌륭해요

Kent 님, Scottsdale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place good location.
2023년 7월에 3박 숙박함
답변 제공: armand 님, 2023년 7월 11일
Dear Kent, thank you for your feedback.We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.Thank You,Sincerely, Operations ManagerArman Veretennikov

8/10 - 좋아요

jeremy

좋아요: 청결 상태
2023년 7월에 2박 숙박함
답변 제공: armand 님, 2023년 7월 13일
Dear Jeremy, thank you for your feedback. Thank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.Thank You,Sincerely, Arman VeretennikovOperations Manager

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outstanding, staff, food, Room all can say is the best.....
2023년 7월에 2박 숙박함
답변 제공: armand 님, 2023년 7월 10일
Dear Daniel, thank you for your review. thank you for sharing your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and creating a pleasant environment for our guests is our top priority, and we are delighted that we achieved this during your visit.Thank You.Sincerely, Arman VeretennikovOperations Manager.

4/10 - 별로예요

Gilad

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: armand 님, 2023년 7월 11일
Dear Gilad, thank you for your feedback.We're sorry to hear about your disappointing experience at our hotel. We take guest feedback seriously, and we apologize for any inconveniences you encountered during your stay. We value your feedback and hope to have another chance to provide you with a better experience in the future.Thank You,Sincerely, Operations ManagerArman Veretennikov