각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상, 노트북 작업 공간

마이크로텔 인 앤드 스위트 바이 윈덤 휴스턴 여행 후기

2 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 274개" "
평점 8 - 좋아요. 1000개 이용 후기 중 337개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 176개" "
평점 4 - 별로예요. 1000개 이용 후기 중 118개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 95개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔에 불났는데 환불안해주는 호텔
호텔에 불이 났는데 불난곳에서 어떻게 자.. 연기가 가득한데.. 결국 다른곳에서 잤고, 환불도 10퍼센트 밖에 안된다고 하고...;;;황당 매니저는 책임회피식으로 도피하고 There's a hotel fire. How can I sleep in a fire? It's full of smoke. I ended up sleeping somewhere else, and the staff said I had only 10 percent refund...;;;fascinating The manager escapes as a buck.
2020년 2월에 2박 숙박함
답변 제공: Microtel Employee 님, 2020년 3월 19일
We apologize for the inconvenience caused during your stay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Kristin

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was convenient to the Johnson Space Center. It advertised that it had a free breakfast but the choices were almost laughable. Two kinds of kids cereal, coffee, empty juice machine and a waffle machine that caused the fire alarm to go off. We left and got our breakfast down the street. No water pressure in the shower, no conditioner provided, very thin towels. The floors were so thin we could hear our upstairs neighbors walking around most of the night. We will not stay here again.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Stanley

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only things this property has going for it are its price and location. Their breakfasts, which consisted of stale muffins, stale cereal, bagels and waffles, were not good (coffee was ok). Their room cleanings were infrequent but mostly good enough and probably typical of chain hotels.
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Nathan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast is minimal.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Clinton

좋아요: 청결 상태, 직원 및 서비스
Quiet atmosphere when I entered my room it smelled like cigarettes took a shower and it was gone still threw me off would def stay there again very close to fast food and gas stations.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 20일
I am delighted you enjoyed your stay with us, Linda. It is our goal to provide every guest with a wonderful stay and I very much hope that you will visit us again the next time you travel to Houston!

8/10 - 좋아요

daniel h

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fit our need at good price
2023년 10월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Thank you for your review, Daniel. I am pleased you enjoyed your stay and that our rates were an excellent value for you. I hope that you will visit us again soon.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean bathroom comfortable bed. Needs more breakfast choices.
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 8일
I am delighted you enjoyed a comfortable stay in a nicely cleaned room, Richard. I thank you for your feedback regarding the breakfast selection and we will look to make improvements there. I do hope that we will see you again the next time you visit Houston.

4/10 - 별로예요

Hayden Matthew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff interaction was quite limited. If you had a problem or concern there was hardly anyone there to speak to about your concerns. I saw tiny roaches cascading down the walls of my bathroom. The toilet was non functional some days. The ‘breakfast’ should not have been listed as a convenience. It consisted of coffee and muffins and toast. Idk when I hear breakfast I’m thinking of much more. Overall quite poor. I would definitely not be staying there again.
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 30일
Thank you for letting us know about the issues you encountered during your stay with us, Hayden. I do apologize that your experience was disappointing. Our maintenance staff will increase pest control measures and make repairs to the toilet. We will work with our team to provide additional breakfast items. I do hope that you will give us another chance to provide you with a superior stay in the future.

10/10 - 훌륭해요

Trenecia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 31일
I am delighted you enjoyed your recent stay with us, Trenecia. I hope that you will visit again soon!

4/10 - 별로예요

DeJay

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 24일
Thank you for providing feedback on your experience, DeJay. I am saddened that you did not enjoy an exceptional stay and our team will work hard to improve. I do hope that you will grant us another chance to better serve you in the future.

4/10 - 별로예요

Sary

2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 3일
Thank you for providing your feedback, Sary. I apologize that your stay with us was disappointing and please know that our team values you and will work hard to improve. I hope that you will grant us a chance to better serve you in the future.

10/10 - 훌륭해요

babita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 14일
Thank you for your review, Babita. I am so very pleased you had an excellent visit with us during your recent travels to Houston and we very much hope to see you again soon!

10/10 - 훌륭해요

Sarah m

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 14일
I am delighted you enjoyed a wonderful stay with us, Sarah. We very much hope that you will choose to stay with us again during a future visit to Houston.

4/10 - 별로예요

Sharon

별로예요: 숙박 시설 상태 및 시설
This is a 2-star hotel. My room desperately needs remodel. Poor quality pillows, coffee maker in lobby breakfast area was broken. No one at front desk to ask for coffee for room. Expected more.
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 29일
I apologize that we did not have staff available to assist you and that the coffee machine was broken down. We will repair the machine and be sure to let our team know to be available for guest inquiries. We are also working on updates, and I do hope that you will give us another chance to better serve you in the future.

2/10 - 너무 별로예요

Valeria

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las toallas y cobijas estaban muy viejas y sucias al igual que la habitación en general. En el desayuno no hay ni siquiera agua. La empleada de la recepción es una persona muy grosera. Nunca recomendaría esta propiedad, mi experiencia fue horrible.
답변 제공: Hotel Management 님, 2023년 7월 26일
Thank you for providing your feedback, Valeria. I apologize that the room felt dated and dirty and will have our housekeeping team address this and make improvements. I am also sorry that our team was not welcoming and helpful, and please know that we will resolve this. I hope that you will give us another chance to better serve you in the future.

2/10 - 너무 별로예요

James

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 26일
I am saddened to note that your stay with us was disappointing, James. Please know that our team is dedicated to improving and I do hope that you will give us another chance to better serve you in the future.

8/10 - 좋아요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 25일
Thank you for providing your feedback, Joel. I am pleased to note your 4/5 review indicating you enjoyed your overall stay with us. Please know that our team remains dedicated to improving and we very much hope to see you for a future visit!

4/10 - 별로예요

Janette

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No coffee for breakfast. Poor breakfast service. In the room no tea option, refrigerator was broken, curtains were broken, only one coffee bag for a two guest room. But the beds were good and the air condition also. Otherwise I wouldn't recommend this place. It is not expensive but at least you expect to have a coffee for breakfast.
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 23일
Thank you for sharing your feedback, Janette. I am pleased to know that your bed was good and that the a/c kept you comfortable. I apologize that there was no coffee for you in the morning and we will be sure to rectify this moving forward. Our maintenance staff will also fix the refrigerator and curtains. We appreciate you letting us know! We hope to see you during future travels so that we can provide you with a superior experience next time.

8/10 - 좋아요

BRITTANY

2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 14일
Thank you for your review, Brittany. I am pleased you enjoyed your stay with us and very much hope to see you again during future travels!

6/10 - 괜찮아요

Jorge

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Roaches in the lobby and tv didn’t work properly we reached out to staff and never showed up
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 18일
I apologize that there were roaches in the lobby and will be sure to increase our pest control measures in the area. I also will have our staff make repairs to the TV and do hope that you will give us a chance to provide you with a superior experience during a future visit to Houston.

4/10 - 별로예요

Minerva

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not recommend
I booked this hotel because of the price and the location. We were coming in from Florida and heading to NASA in the morning. Our flight was delayed so we didn't get in until about 9:15 pm. Maybe that's a good thing because the hotel is stuck in the past. The decor was super old, the pool was filthy, and it smelled like cigarette smoke everywhere. Furthermore, the staff wasn't very approachable. When asking whether we just left the keys in the box to check out, the man at the counter rolled his eyes at me like I should have known that. I'm glad we only stayed the night and not a minute longer. I don't know how the brand Wyndham is attached to this location.
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 18일
Please accept our most sincere apologies, Minerva. I will let our team know about your experience as it is our standard to provide excellent customer service and beautifully cleaned rooms. We will be sure to clean the pool, deodorize the rooms, and consider how we can update our rooms. I do hope that you will consider staying with us in the future so that we can provide an excellent experience and a lovely, clean, fresh room.

2/10 - 너무 별로예요

Manjunath

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Vape was inside the bed and sofa bed had major stains.
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 18일
Thank you for letting us know about this, Manjunath. I will share your experience with our staff so that we can be sure to address this and moving forward double-check that every room is beautifully cleaned and prepared for our guests. I do hope that you will grant us another chance to provide you with a superior stay in the future.

2/10 - 너무 별로예요

Hadija

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The facility old . AC wasn’t Working . My room was 82 by the tine i came in at midnight . I had to switch rooms at 1 am
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 17일
I apologize that there was an issue with the a/c unit in your room that caused you to switch rooms during the night. Please know that our maintenance team will make repairs and I do hope that you will give us another chance to provide you with an excellent experience in the future.

2/10 - 너무 별로예요

Angelica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pool was so rough that it tore our feet up to the point that our feet started bleeding and they don’t have housekeeping. Housekeeping didn’t even get the trash out of the room the next morning and I had to go to the laundry room to get more towels and wash clothes because they only had 2 of each and nobody was at the front desk to ask for them. And they only had 1 washing machine and 1 dryer and they didn’t work. I highly would not recommend staying there
2023년 7월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 15일
I am saddened to know that this was your experience and apologize for the inconveniences you encountered, Angelica. Please know that our staff is dedicated to providing an excellent experience for our guests and I am sorry we did not meet this standard during your stay. I will relay these comments to our housekeeping team so that we can ensure this oversight does not occur again. I hope that you will consider giving us another chance to better serve you in the future.

8/10 - 좋아요

nicolas

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Juste en face de la NASA 3 minutes à pieds
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 14일
I am delighted you enjoyed your stay with us and found our location so convenient for your visit to NASA Space Center. We hope to see you again soon!

4/10 - 별로예요

Gary

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The property was quite that's a plus But the toilet ran all night, the television didn't show. I thought Wyndham hotels served meat and eggs for breakfast that's part of the reason for me staying at Wyndham hotels and if not please let me know
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 13일
I apologize that there were multiple repair needs in your room and that breakfast was disappointing. Please know that our team will work to address these issues so that you can enjoy a superior experience in the future.

4/10 - 별로예요

NICHELLE 님, FORT WORTH

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property needs major renovations. It simply was not clean enough for me to even consider staying again. The top sheets were stained possibly from heat. I was too afraid to sleep under the covers, but I did strip down the bed before leaving, and I’m certain the sheets beneath the mattress cover were NOT CLEAN. The attendant was nice enough, but this is not a place that I would stay again.
답변 제공: Hotel Management 님, 2023년 7월 12일
I apologize that your recent stay with us was disappointing, Nichelle. It is our goal to provide an excellent experience for our guests and will have our housekeeping team make improvements. I hope that you will consider giving us another chance to better serve you the next time you visit Houston.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Took a little long to check in, it was late at night. (Had to wait for someone to return to front desk)
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 12일
Thank you for letting us know that your check-in was delayed. I will let our team know so that we can be sure to provide an efficient process for our guests. I hope that you will stay with us again during future travels.

8/10 - 좋아요

Tammy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a little disappointed that the coffee at breakfast wasn’t working my entire 6 day stay! Other than that everything was great! Clean, accommodating staff friendly
2023년 7월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 17일
Thank you for letting us know about this experience and I am so pleased to know our staff was welcoming and your room was nicely cleaned, Tammy. I do apologize that we did not provide you with coffee and will let our team know so we can be sure to address this and make improvements. I do hope that you will visit us again during future travels!

2/10 - 너무 별로예요

Betty

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I did not like anything about it
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 1일
I am saddened to note that your stay with us was disappointing, Betty. I do apologize and please know our team will work hard on improvements. I hope that you will give us another chance to better serve you in the future.

4/10 - 별로예요

Maria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed 4 nights, 5 days and only received housekeeping 1 day. We asked why and they said due to shortage of staff. This should have explained this when we booked. Also rooms were not as nice as the ones that were on their website. The lady at the front desk was rude and the breakfast was horrible. We had breakfast elsewhere.
2023년 7월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 9일
Thank you for letting us know about the issues you encountered, Maria. I apologize that our staff was not helpful and that our rooms were disappointing. Please know we are working on improving and do hope that you will give us another chance to serve you better in the future.

8/10 - 좋아요

Jennifer 님, Garland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice area and hotel was clean
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 9일
Thank you for letting us know about your experience and I am pleased you found the overall location convenient and your rooms nicely cleaned. I hope that you will visit us again soon!

2/10 - 너무 별로예요

Cathy

2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 26일
I apologize that we did not provide you with an excellent stay, Cathy. It is our goal to ensure every guest has a wonderful experience and our team will be sure to make improvements. I do hope that you will give us another chance to provide you with a superior experience next time.

6/10 - 괜찮아요

LINDA

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
If you are happy the price then book.
They sent us to a room where the toilet seat is very very old and has lots of old stain. Lots of things need to be updated. The free breakfast was fair. I saw a dark hair under the pillow which make me think did they really changed the pillow cases?
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 5일
Thank you for sharing your concerns with us, Linda. I apologize that the toilet seat was stained and that there was a hair in the bedding. Please know that our team replaces the sheets for every guest. We will continue to be dedicated to improving the quality of the guest experience and do hope that you will give us another chance to provide you with a superior stay.

8/10 - 좋아요

Angela

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 5일
Thank you for your review, Angela. I am pleased you found your overall visit satisfactory, and please know we will continue to work hard to improve. We hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Es triste ver cómo un hotel con excelente ubicación frente a NASA este tan deteriorado, nos hemos hospedado ahí varios años pero definitivamente ya no lo haremos, hay cucarachas, se ve viejo y teníamos que solicitar que nos limpiaran porque no lo hacen todos los días. Estuvimos 6 noches y solo nos limpiaron en dos ocasiones. En el desayuno solo hay waffles, cereal y pan.
2023년 6월에 6박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 25일
I am saddened to note that your stay was disappointing and that breakfast was insufficient. Please know we will work to improve the quality of stay we provide. We will also have maintenance staff investigate the issue with roaches and will increase our pest control measures. I do hope that you give us another chance to provide you with a superior stay in the future.

8/10 - 좋아요

Cesar

2023년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 25일
Thank you for sharing your impressions with us, Cesar. Our team will continue to work to improve and I do hope that you will stay with us again the next time your travels bring you to Houston.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a good value with plenty of room.
2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 20일
I am so very pleased you enjoyed a wonderful stay with us in a spacious room and that our rates proved to be an excellent value for you. We hope to see you again soon, John!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not very clean
It smelled like curry when we first walked in, our room was musty sand moldy. There were holes in the carpet, curtains and shower curtain and it was very loud. The front desk clerk was friendly enough, but we ended up not staying past the first night.
2023년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 20일
Thank you for letting us know about the issues you encountered during your stay. Our housekeeping team will address these upkeep needs and replace items as needed as well as deodorize the room. It is my hope that you will give us another opportunity to provide you with a superior experience in the future.

8/10 - 좋아요

Lisa

2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 21일
Thank you for sharing your experience with us, Lisa. I am pleased your stay was enjoyable overall, and please know that our team will work to improve. I very much hope that you will select us again the next time you visit Houston.

6/10 - 괜찮아요

Thi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
They need renovation the building from inside out
2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 27일
I appreciate you sharing your impressions from your recent visit, Thi. Please know that we are actively working on improvements and do hope that you will give us a chance to provide you with a superior experience during future travels.

6/10 - 괜찮아요

Deanndra

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Close this location until fully renovated!!!
This hotel is in need of a major update and renovation. I just can’t believe Wyndham would allow a property to continue in this condition. Everything and I mean everything outdated. It appears to be family owned and operated and they do the best they can and they were super nice. No wonder why the price was so cheap glad it was only for one night I would not have been able to make it further. The room we were in 308 we set the AC for a temp but it kept edging up, the security latch was broke , items were not stocked up. I’m highly disappointed because we stayed at the Buda, TX location with no issues.
2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 19일
Thank you for sharing your concerns regarding your recent experience, Deanndra. It is our goal to provide an excellent and comfortable stay for our guests and I apologize that we fell short. I will share your comments with our team so that we can properly address them, make repairs and updates, and provide a wonderful stay for our guests. I do hope that you will consider giving us another opportunity to better serve you in the future.

8/10 - 좋아요

Cortney

2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 19일
Thank you for your review, Cortney. I am pleased your overall stay was satisfactory. Please know that our staff will continue to work hard to improve and we hope to see you again during future travels.

8/10 - 좋아요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 18일
Thank you for sharing your impression with us, Ann. Our team works hard to provide an excellent experience and we will continue to work hard and improve. We hope that you will visit us again soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Beach Vacation
We had a pretty good stay. There’s no hot breakfast which I wasn’t aware of until getting there, none the less it was still free breakfast. This is one of the hotels you get to just come to after a long day of whatever you had planned and just rest. Overall we were satisfied with our stay. It was my wife and I, along with our two kids, aged 4 & 1. Perfect area if you’re wanting to go to anywhere in Houston or Galveston. Only a 35-40 minute ride either way. Traffic wasn’t too terrible either in the area or the Highway. Also, they did have a Bucees like 20 minutes up the highway.
2023년 6월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 14일
Thank you for your feedback and I am pleased we were able to offer an enjoyable stay in an incredibly convenient location. I hope you were able to enjoy the family trip to all the attractions you visited nearby in Houston and Galveston. We will look into ways that we can expand the breakfast and very much do hope that you will choose us again the next time you visit!

10/10 - 훌륭해요

Ruby

2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 2일
I am delighted you enjoyed a wonderful visit with us, Ruby. We very much hope to see you again soon!

4/10 - 별로예요

James Mason

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was damp and bathroom had grunge in corners. Convenient location but lousy room.
2023년 6월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 13일
I apologize that your room had not been properly cleaned and felt damn. Our team will work hard to improve and we hope you give us another chance to provide an excellent experience, James.

4/10 - 별로예요

Paul

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The floor in the room (213) has a large area of sub floor that sinks in making it unsafe for walking. I nearly fell over every time I crossed the room. There were toenail clippings on the floor. The shower faucet knob literally came off in my hand. Maintenance of the property seems non existent. The staff is not welcoming. I felt like I was checking into a rehab or minimum security prison.
2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 13일
Thank you for letting us know about the issues you encountered during your recent visit, Paul. Our maintenance staff will look at the floor and faucet and make repairs. Our housekeeping team will be certain to double-check the rooms for excellence and we hope to see you in the future for a superior stay.