숙박 시설 정면

윈체스터 인 & 스위트 여행 후기

2 out of 5
윈체스터 인 & 스위트
15625 N Hwy 59, Humble, TX

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 562개 이용 후기 중 192개" "
평점 8 - 좋아요. 562개 이용 후기 중 175개" "
평점 6 - 괜찮아요. 562개 이용 후기 중 110개" "
평점 4 - 별로예요. 562개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 562개 이용 후기 중 37개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel!!
I arrived around 12:00. She let me check in without charging extra fee. Regular check in time is 2:00. This hotel has many advantages. Close to airport and highway. Clean and spacious room. Free breakfast.

2/10 - 너무 별로예요

Sabrina

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was rude
2024년 2월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 17일
Hello Sabrina, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

4/10 - 별로예요

Jimmie

2024년 1월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hello Jimmie, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 - 훌륭해요

Julius 님, De Berry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast check in. Clean rooms, staff great
2024년 1월에 7박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 27일
Hello Julius, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

Levajah

좋아요: 편의 시설/서비스
there was tons of space in my room and room service came by daily to replace toilet paper, towels, hand soap and comforter. check in was easy and wifi was fast
2024년 1월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 9일
Hello Levajah, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

Sheel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great and amazing room I was in
2024년 1월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 9일
Hello Sheel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Louie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The facility & staff are very good for this price point & location. The owners seem to care about their business & since I am the same way, it doesn’t go unnoticed by people like me. 👍
2023년 12월에 14박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 1일
Hello Louie, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

Francisco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La dueña es muy amable
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 23일
Hello Francisco, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

Raúl Martin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo bien
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 24일
Hola Raul, Gracias por tomarse el tiempo para dar su opinión. Nosotros realmente lo apreciamos. Espero verte de nuevo. Háganos saber sobre sus experiencias futuras.

10/10 - 훌륭해요

Julius 님, De Berry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 11월에 6박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 3일
Hello Julius, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Trenell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Professional and friendly staff. Clean property.
2023년 11월에 5박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 28일
Hello Trenell, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

8/10 - 좋아요

Seth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good for the rate. Front desk was helpful.
2023년 11월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 26일
Hello Seth, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Cynthia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a fantastic stay room was very clean
2023년 11월에 5박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 24일
Hello Cynthia, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 - 너무 별로예요

Alex

2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 13일
Hello Alex, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 - 훌륭해요

Louie

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Quiet
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 24일
Hello Louie, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - 좋아요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ESTE LUGAR ES MUY BONITO ME GUSTO MUCHO.
2023년 11월에 12박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 19일
Hello Francisco, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 19일
Hello Eugene, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Daniel

좋아요: 숙박 시설 상태 및 시설
Good room
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 19일
Hello Daniel, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Julius 님, De Berry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2023년 11월에 6박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 19일
Hello Julius, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 14일
Hello Alex, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 - 좋아요

Emma

좋아요: 숙박 시설 상태 및 시설
A blessing to have a laundry room! The plants&bushes are lovely&cared for. I had a car so could drive to a mall w/shops&eateries. Room was clean but not dusted; bedspreads need to go if not laundered frequently to rid old smell of smoke. No hangers or ironing board to complement the iron!
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 10일
Hello Emma, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Decardrea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was really buce
2023년 10월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 7일
Hello Decardrea, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall I love my stay. Everything was just excellent from cleaniess to staff. It would have made the experience more excellent had the provider a larger fridge.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 7일
Hello Andrea, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 - 훌륭해요

Evgeny

2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 24일
Hello Evgeny, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Julius 님, De Berry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quite
2023년 10월에 6박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 4일
Hello Julius, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

2/10 - 너무 별로예요

Michelle

별로예요: 직원 및 서비스, 편의 시설/서비스
My husband check in no heat in room. They which rooms about 6 times, still no heat. They did not compensate him. He came from Detroit , no time to find a suitable spot. So he stayed the whole 5 days, they didn’t care about the heat didn’t work. They didn’t care at all. The temp drops at night, they didn’t care.
2023년 10월에 5박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 17일
Hello Michelle, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 - 훌륭해요

Bayan

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Bayan, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

Willie

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Didn’t like the random cats walking around the property
2023년 10월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Willie, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Adriana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Everything was good.
2023년 9월에 7박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 3일
Hello Adriana, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 - 별로예요

Jonathan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found used box of condoms under bed in our first room, second room was not clean hairs all over sheets and an old box of chicken in microwave. Will not return
2023년 9월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 27일
Hello Jonathan, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Rudy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are nice and clean. You get alot for the price
2023년 9월에 6박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 27일
Hello Rudy, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 - 좋아요

Julius 님, De Berry

2023년 9월에 4박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Julius, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 9박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 28일
Hello Carlos, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 - 훌륭해요

Chris 님, Houston

2023년 8월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 10일
Hello Chris, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Jessica

2023년 7월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 21일
Hello Jessica, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 - 훌륭해요

vanessa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Hotel owners are very sweet. They are accommodating and care very much about your comfort and stay while at their hotel! The parking is right in front of the rooms which is nice. I highly recommend this hotel.
2023년 6월에 5박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 9일
Hello Vanessa, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

2/10 - 너무 별로예요

Edgar

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Slept on an old mattress, springs were stabbing me. Bath towels are too small.
2023년 6월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 6월 25일
Hello Edgar, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Christian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 6월에 4박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 6월 17일
Hello Christian, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 - 별로예요

Virginia

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not enough pillows, the air had two options freezing cold or none at all. The parking lot had people just sitting in their cars smoking I did not feel safe at all
2023년 5월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 29일
Hello Virginia, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

labrian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2023년 5월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 20일
Hello Labrian, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 - 좋아요

Neil

2023년 5월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 20일
Hello Neil, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

phillip pernell 님, Brooklyn

가족 여행
Good place
2023년 4월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 6일
Hello Phillip, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 - 훌륭해요

vanessa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a very clean Hotel. It has been recently renovated on the inside and looks modern with very competitive prices. They are very attentive and concerned if you are being taken care of. Excellent service! Has a washer and dryer by the office for long stays and they sell laundry soap at the office for $1. No complaints from me! Will be staying here again!
2023년 4월에 8박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 3일
Hello Vanessa, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 - 좋아요

Oasis

2023년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 4월 25일
Hello Oasis, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Eduardo

2023년 4월에 4박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 9일
Hello Eduardo, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Dashalynn

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2023년 4월에 8박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 4월 17일
Hello Dashalyn, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 - 괜찮아요

sally

가족 여행
좋아요: 청결 상태
ok
The building is a motel. Our room was on the second floor so needed to carry our suitcases up the exterior stairs. The room seemed to be very clean and that to me is a top priority however the bed wasn't very comfortable and the sheets were coarse. The grout was missing from the tiles in the bathroom and the tiles were loose. Not very luxurious but did the job for one night.
2023년 3월에 1박 숙박함
답변 제공: MP- Guest Relations Manager 님, 2023년 4월 7일
Hello Sally, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

6/10 - 괜찮아요

JESSICA ANGEL

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
The property staff was very helpful and kind. Only thing I didn’t like was, it was long strands of hair threw out the room. Everything else was good
2023년 3월에 2박 숙박함
답변 제공: Sincerely, MP - Guest Relations Manager 님, 2023년 3월 15일
Hello Jessica Angel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Nardia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 8박 숙박함
답변 제공: MP- Guest Relations Manager 님, 2023년 3월 21일
Hello Nardia, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Dee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like that the staff was friendly and provided very good hospitality service which made my stay with Winchester Inn & Suites awesome a second time which I will be staying with them every year I am in the Humble/Houston area for my yearly medical checkup. Keep up the awesome job 👏 💞
2023년 1월에 2박 숙박함
답변 제공: Sincerely, MP - Guest Relations Manager 님, 2023년 2월 15일
Hello Dee, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.