Dear taewoo, Thank you very much for your kind review, I really appreciate it. Best regards, Phatharawadee Techadisai Assistant Front Office Manager

Dear Valued Guest, Thank you very much for taking the time to review your recent stay, I am terribly sorry that it is not what you expected. I do hope to have another chance to welcome you back again. Best regards, Phatharawadee Techadisai Guest Experience Manager

Dear BIT, Thank you very much for your excellent review! That really makes our day. I cannot wait to welcome you back again in the near future. Best regards, Phatharawadee Techadisai Guest Experience Manager

Dear BIT, Thank you very much for your feedback on the recent stay, I glad to know that you had a great time with us and enjoy the facilities nearby the hotel. I wish to welcome you back again in the future. Best regards, Phatharawadee Techadisai Guest Experience Manager

Dear YOUNGBUM, Thank you very much for choosing to stay with us and I would really look forward to welcoming you back again in the future. Best regards, Phatharawadee Techadisai Guest Experience Manager

Dear Junyoung, I greatly appreciated your valued time to review the recent experience with us, and I am sorry to learn that it's below your expectation regarding the location and the room condition. I would like to inform that we currently have the room touch up the project to refresh our room condition. Once again thank you for your review and do hope to welcome you back again with better service. Best regards, Phatharawadee Techadisai Guest Experience Manager

Dear Valued Guest, I am really appreciate your kind words! Our goal is to be able to be the best Family Hotel in Hua Hin and I am delighted to learn that you have a treasured time with your family :) This is true motivation to our team to keep up the good works. I am looking forward to welcome you back soon Best regards, Pui -Phatharawadee Techadisai Guest Experience Manager

Dear Chungjea, Thank you very much for your time to share the feedback for recent stay and glad to learn that you love our breakfast and we will keep up the good work. We are looking forward to welcoming you soon Best regards, Pui Phatharawadee Techadisai Guest Service Manager

Dear Junghoon, Thank you very much for choosing to stay with us, we really appreciate your feedback and we are looking forward to welcoming you back again soon Best regards, Pui, Guest Service Manager

Dear Munsu, Thank you very much for choosing to stay with us and thank you for your time to write this review. We are terribly sorry that we fail to deliver the best service to you on your recent stay. You have shared many points that we can improve to enhance the guest experience which is very crucial for us, please accept our sincere apologies for the inconvenience caused during your stay. Please rest assured that we will take your comments into management team for an action to prevent the future mistake. Once again, we really appreciate your feedback and we do hope to have an occasion to welcome you back with better service in the future. Best regards, Novotel Hua Hin Cha Am Beach Resort and Spa

Dear Jongpil, Warm greeting from Novotel Hua Hin Cha Am Beach Resort and Spa, I hope this e-mail will find you well! Thank you for choosing to stay with us and for your valuable time sharing the experience to us. We are happy to learn that you have a pleasant stay and thank you for rate us as 5 stars. This is the real motivation to all entire staffs to provide the best service to our guests. We are looking forward to welcoming you back in not too long distance. Best regards, Novotel Hua Hin

Dear Huingchul, Warm greeting from Novotel Hua Hin Cha Am Beach Resort and Spa, I hope this message will find you well! First of all, thank you very much for your choosing to stay with us and rate us as 5 on the review. We are delighted to learn that you have a wonderful time with your family. In terms of breakfast that you mention that it's not good in some day, can I please ask you to share on what we can do better to improve for our guest, it would be much appreciate. All in all, we are more than happy to welcome you back to Novotel Hua Hin and do hope it's not too long distance. I am looking forward to hearing from you and best regards, Novotel Hua Hin

Dear Park, Thank you for choosing Novotel Hua Hin for your recent stay, we are thrilled to read your comment during your stay. Your candid comment is very important to us to improve the better service to all guests. We are ongoing to update all the facilities to make the guest feeling relax and have a splendid vacation here. We much appreciate your time for sharing your experience with us and we do hope to welcome you back in not too long distance. Best regards, Novotel Hua Hin

Dear Yoon Young, Thank you for your comment, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Novotel

Thanks for staying with us. We appreciate your feedback!

Dear Oh, Thank you very much for your kind review, we are pleased to learn that you have an enjoyable time with your family at our hotel. We are looking forward to welcoming you back in the near future. Best regards, Novotel Hua Hin

Dear Guest, Thank you very much for sharing your experience during your stay with us. Your opinion is always important to us. I am delighted to hear that you and your family enjoyed to stay with us. We look forward to welcoming you back again to our resort in the near future. Best regards, The management

Dear 장혜선, Thank you very much for your sharing your experience with us. We are happy to know that you and your family had a very comfortable stay, free breakfast for children, swimming pool, Kids Club and rooms. For the transportation, we have free shuttle service for our guest. We look forward to welcoming you and your family back again next time. Best regards, Management Team

Dear HYUN JOO, Thank you very much for your comment. We are delighted to know that you and your family like our hotel, swimming pool and Kids World. We look forward to welcoming you and your family back again in the near future. Best regards, Management Team

Dear SEUNG HWI, Thank you very much for your comment. We look forward to welcoming you back to stay with us again next time. Best regards, Management Team

Dear Sungeun, Thank you very much for taking the time sharing your comment with us. We are delighted to know that you like hotel facilities and our shuttle service. We look forward to welcoming you back in the near future. Best regards, Management Team

Thank you for your review and we are looking forward to welcome you back to Hua Hin in the near future.

Dear 하나아빠, Thank you very much for your comment. We are sorry to hear that you are inconvenience from dragonfly issue. We do have Pest Control service at the hotel several time a month to take care of this. Thank you once again and we look forward to your return in the future. Best regards, Management Team