고급 침구, 오리/거위털 이불, 객실 내 금고, 책상
예약 가능 여부 확인

캔들우드 스위트 헌터스빌, IHG 호텔 여행 후기

2.5 out of 5
캔들우드 스위트 헌터스빌, IHG 호텔
16530 Northcross Drive, Huntersville, NC

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 298개 이용 후기 중 129개" "
평점 8 - 좋아요. 298개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 298개 이용 후기 중 36개" "
평점 4 - 별로예요. 298개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 298개 이용 후기 중 26개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is beautiful. However, the room furniture is too, too small, especially the bed. The bed was very low to the ground and uncomfortable. My mother is 78 and was not able to get in or out of the bed comfortably, nor was she able to get a good night’s sleep in it. Again, it’s a beautiful hotel, but unfortunately we had to change locations.
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Helena

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall just wasn’t pleased, smelled like cigs & weed, elevator was dirty, didn’t even work properly. Long check in process.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Autumn

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Candlewood never let us check into our room. Spent money for no reason. I’m super disappointed!
2024년 4월에 1박 숙박함

4/10 - 별로예요

Martha

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very pleasant. The hotel is located close to shopping and dining. The room was clean but in the plumbing fixtures were in terrible condition. The bath tub was cracked and the tub spout was loose. The faucet in the kitchenette leaked. The room door handle jammed so opening the door from the hallway was sometimes a challenge. I reported it but no one came to repair the door handle. The attempts at maintenance were poorly done. The bathtub had been patched, then painted, but not with the correct acrylic paint designed for tubs. The loose bath spout had been glued back on using sealant but that failed and the spout almost fell off when I pulled up the diverter for the shower. I cannot recommend this hotel in its current condition.
2024년 3월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 17일
Thank you for letting us know about your stay, thank you very much for letting us know about your stay. We want to take this time to apologize for any inconvenience we might have cause you.

6/10 - 괜찮아요

Towanda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Check in process was not great. The staff member was not able to check me in right away even though the funds had come out of the account already. Reservation had been made hours beforehand and Expedia hadn’t
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 17일
Thank you very much for staying with us and for taking the time to let us know about your stay. Hope to see you the next time you are in our area.

6/10 - 괜찮아요

Kenzie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The quality was very rough. We only used it for sleeping as we were out most of the day but the shower and bathroom as a whole was very run down. The walls looked rough and the air conditioner was extremely loud. Overall it was an alright stay. I felt safe and had a bed that didn’t feel dirty so that’s the most important thing, but the place could definitely use some maintenance work.
2024년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 17일
Thank you for letting us know about your stay, we appreciate your feedback.

6/10 - 괜찮아요

Adam

2024년 2월에 1박 숙박함
답변 제공: guest relations 님, 2024년 4월 17일
Thank you for taking your time to let us know about your stay.

2/10 - 너무 별로예요

Jhetaime

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 22일
Thanak you for choosing to stay with us, we want to take this time to apologize for any inconvenience we might have cause you during your stay with us. We hope you would have us another chance the next time you are in our city.

2/10 - 너무 별로예요

Timothy 님, Milford

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was musty and smelled. The inside door handle fell off when we arrived. The door closed and it fell to the floor. The fold out bed was gross. Dirty sheets on it. I would not stay at this hotel ever again!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Terrance

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Terrance

2023년 12월에 1박 숙박함
답변 제공: guest services 님, 2024년 2월 22일
Terrance,We want to thank you for taking your time to give us a review, we appreciate it very much.

10/10 - 훌륭해요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dont remember. Too long ago.
2023년 9월에 3박 숙박함

4/10 - 별로예요

Neil

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I will say that the bed was comfortable. The facilities were overall old and dingy looking. I had one towel in my bathroom, no washcloth and no hand towel , the phone did not work, overall musty and cigarette smell throughout. I was disappointed
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady who checked us in was amazing! We will be back thank you for the great experience
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Albertina

2023년 10월에 1박 숙박함

4/10 - 별로예요

Benjamin

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff were friendly but the place was very dirty, even found cockroaches in our room. Room was somewhat clean but shower left a lot to be desired.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room had a lot of amenities especially if you are staying several days or need to work. Some of furnishings are past due for an update. Staff were friendly and helpful.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Stephanie 님, Bloomield

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Andrew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will not recommend this to anyone
2023년 6월에 5박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 15일
Thank you for choosing to stay with us, we want to take this time to sorry we regret that you did not have a greatexperience with us. We hope you give us another chance when you come back to our city.

2/10 - 너무 별로예요

Andrew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place smells… it’s aged and front reception is rude
2023년 6월에 4박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 15일
I want to take this time to apolgize for your stay, we are sorry that you did not enjoy your stay.

6/10 - 괜찮아요

Ryan

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 15일
Thank you for choosing to stay with us and for taking your time to give us a review, we hope that the next time youwill be able to lets us know how we can obtain a 10 out of 10.Thank you!

8/10 - 좋아요

RICHARD 님, WILMINGTON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed there on several occasions over the years and property is starting to show its age, needs some sprucing up but for the price can't complain.

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Anita

연인과의 여행
좋아요: 청결 상태
The property was fairly clean but was obviously an older property. The bed was very comfortable. I probably would have rated it higher but the front entry staff made sure to point out there would be NO housekeeping because of being there only one night and we were on our own if we needed more towels. Also pointed out there was nothing in the way of coffee or breakfast without purchase. In the room there was a coffee maker and a packet of coffee but no creamer, etc. Had to drive a half mile to get morning coffee. For $150 / night in a mediocre hotel the least they could do is offer coffee in the morning in the lobby.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Janice

2023년 5월에 3박 숙박함

8/10 - 좋아요

Antoinette

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Michael 님, Pittsboro

2023년 5월에 1박 숙박함

8/10 - 좋아요

julie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and comfortable
Clean and comfortable hotel. Very quiet. Good price.
2023년 4월에 4박 숙박함

4/10 - 별로예요

Craig

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Staff was not knowledgeable of questions asked. On Saturday, someone came into my room because the door was not completely closed when I returned. Elevator smelled like marijuana. Will not stay here again.

6/10 - 괜찮아요

Bryan

별로예요: 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Kelly

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very clean motel, staff (except for the daytime check-in clerk) were great, helpful and attentive to our needs.
2022년 11월에 3박 숙박함

8/10 - 좋아요

Karen 님, Perrysburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room, right off interstate
2022년 10월에 1박 숙박함

8/10 - 좋아요

Carl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One to consider
The stay was good. The location was ideal for me. No restaurant on site but lots of good restaurants very close by. Very nice area. No pool - but I was there on business. Starting to get a little dated - but was clean.
2022년 6월에 4박 숙박함

4/10 - 별로예요

Coryn

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom is disgusting. The tub is stained brown. The furniture in the living area is very worn. Saw a cockroach in the hallway. No complimentary coffee or hair dryer. Hotel is in a great location but will be staying elsewhere next time. Very disappointed.
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

Alan

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We were in handicapped room #129. Room was very old looking and not sure how clean it was. But the appliances were new and all worked great, including the ice maker. Furniture very comfortable. Used a suitcase and stand for extra storage in the BR which worked OK. Staff was over and above friendly and accomodating. Clean towels and linen readily available for the asking. Lending cabinet of items; we borrowed a George Forman and an HDMI cord. Parking and access to our room perfect. I would stay there again since the options for a full kitchen with a stove in that location were few.
2022년 5월에 14박 숙박함

10/10 - 훌륭해요

Edward

2022년 6월에 5박 숙박함

10/10 - 훌륭해요

Lynneva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
It was very clean and nice. The customer service was fantastic. We will stay with them again.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Suite was large and comfortable. The bed was clean and confortable. The shower was a bit outdated, but worked for our stay. The amenities were what made it worth the stay -- the kitchenette and full fridge.
2022년 5월에 2박 숙박함

4/10 - 별로예요

Anthony

가족 여행
별로예요: 숙박 시설 상태 및 시설
Room smell of dog urine was potent.
2022년 5월에 1박 숙박함

8/10 - 좋아요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great
2022년 5월에 1박 숙박함
답변 제공: Candlewood 님, 2022년 5월 12일
Thank you for your feedback!

6/10 - 괜찮아요

Randy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

8/10 - 좋아요

Traci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location to Blythe Landing
Hotel is very close to Blythe Landing. Good choice of restaurants around. Definitely an older hotel that has been given a face lift. Only problem in room was the huge chip out of the fiberglass bathtub. The marketplace downstairs is very easy to use and the prices is reasonable. We asked for late check out and was able to stay until 1:00.
2022년 3월에 2박 숙박함
답변 제공: Candlewood 님, 2022년 5월 12일
Thank you for your feedback!

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함
답변 제공: Candlewood 님, 2022년 5월 12일
Thank you for your feedback!

8/10 - 좋아요

Kristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great except the bed. Worse bed we have ever slept in
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Karla 님, Pinehurst

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just your standard hotel, staff was very sweet, building had a mildew smell. Rooms are significant, roomy. Bed was very cozy
2021년 12월에 1박 숙박함

8/10 - 좋아요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Was convenient to family and reasonable in price
2021년 12월에 1박 숙박함
답변 제공: David 님, 2021년 12월 17일
Thank you for your feedback. Kind regards, Mgmt & Staff

6/10 - 괜찮아요

David

I did not check-in. I cancel my reserventation.
2021년 12월에 1박 숙박함
답변 제공: David 님, 2021년 12월 17일
Thank you for your feedback. Kind regards, Mgmt & Staff

10/10 - 훌륭해요

Sean

2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Kurt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Friendly Staff
Hotel was clean. Common area is a little tired, but rooms we good. The friendliness of the staff is what made it.
2021년 11월에 2박 숙박함
답변 제공: David 님, 2021년 11월 25일
Thank you for staying with us and we hope to see you again on your next trip to the area. Kind regards, Mgmt & Staff