First off, let me say that overall, I was pretty happy with my stay at this property. I would like to list the pros and cons of my visit. To be fair, some of the cons were out of the hotel's control, but minor flaws that would otherwise not even been mentioned, tend to be magnified when a major incident becomes the most memorable portion of the stay.
Pros: Check in was smooth and pleasant. Computer was a little slow at check in, but otherwise it was great. Tom was very friendly and courteous.
Housekeeping services were great. They were also friendly.
GREAT location. Lots of good restaurants within easy walking distance. Front desk provided a list of nearby establishments at check in.
Cons:
Unsupervised kids running around knocking on random doors after 1030 PM. They banged on my door 3 times, before I caught them on the fourth. I informed front desk. No more problems for the night. Also, during this time, children's dirty socks, shoes, and soccer ball cluttered the elevator vestibule.
Sink in bathroom was slow to drain.
One of the elevators was broken, resulting in slow traffic flow during peak hours. Tried the stairs, but the odor in stairwell was unpleasant and unbearable.
Construction in parking lot.
Waited for a front desk person for over 5 minutes for check out. She was in back office, I guess.
Breakfast was okay. I've had better at smaller, less prestigious hotels, such as Comfort Inn.