책상, 다리미/다리미판, 유아용 침대, 간이 침대

트래블로지 바이 윈덤 브레이스브리지 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 562개 이용 후기 중 78개" "
평점 8 - 좋아요. 562개 이용 후기 중 191개" "
평점 6 - 괜찮아요. 562개 이용 후기 중 133개" "
평점 4 - 별로예요. 562개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 562개 이용 후기 중 74개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋습니다
두번째 방문입니다 앞에 공사하는것 말고는 금연주의에 킹사이즈침대까지 좋습니다
2019년 4월에 1박 숙박함

8/10 - 좋아요

DoYoung 님, Guelph

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It is comfortable to stay. When TV does not work well or wifi is not connected well, the staff dealt with these problems in no time.

4/10 - 별로예요

Candid Frank

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Under co struction and muddy
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walked into a tiny dirty run down room and immediately went back to the front desk and said I could not stay under these conditions. I asked for a refund and was told to contact Expedia as I booked through them. The man was anything but polite or helpful. I tried to call Expedia 2x the man disconnected me and I never heard back. Terrible service
2024년 3월에 1박 숙박함

8/10 - 좋아요

Deanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was pleasant, they even had smoking rooms that we're away from the rest of the non smoking rooms. Staff were amazing
2024년 3월에 1박 숙박함

4/10 - 별로예요

Stephen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Travelodge 님, 2024년 3월 22일
Greetings Stephen, and thank you for taking the time to tell us about your experience at Travelodge Brace Bridge . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

6/10 - 괜찮아요

Pamela

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2024년 3월 22일
Greetings Ms. Pamela, and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We strive to make each stay as pleasant and comfortable as possible, Please let us know your experience with us which will help us understand your issue. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 - 괜찮아요

Sylvia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
With construction on site, it must be challenging to keep facilities looking tidy! Although staff was helpful when we had problems getting our tv to work, it wasn't working well the second night either. We were also disappointed when our coffee maker was not fixed as promised. Perhaps spring and finalized construction will help with more consistent service.
2023년 12월에 2박 숙박함
답변 제공: Travelodge Bracebridge 님, 2023년 12월 25일
Greetings Sylvia and thank you for taking the time to tell us about your experience at Travelodge Brace Bridge . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

2/10 - 너무 별로예요

fawad

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really bad experience
2023년 11월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2023년 12월 5일
Dear Mr. Fawad, We apologise for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

4/10 - 별로예요

Denise

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was under construction and was not told about it. It said Breakfast included. We got water, yogurt, granola bar apple that is not Breakfast.
2023년 11월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2023년 11월 22일
Greetings Denise and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are currently looking into ways to update our product. We regret for the inconvenience caused and we hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

2/10 - 너무 별로예요

Doug

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It hasn't been the best place for awhile but stayed for convenience. Will never stay again. Charging full price for rooms that should be closed. Room was filthy dirty. There is construction going on but is no reason why the rooms are disgustingly dirty. Toilet seat was broken/dirty, mold in the bathroom in several spots, stunk of urine and the walls/light switches were dirty. Soap and water is an easy/cheap solution. Will never go back even when new build us open because they dont care about customer service at all. Equipment was beeping and going at 8:15am when there is a 9 oclock bi law. Wyndham should be embarrassed to have their name on this place.
2023년 10월에 1박 숙박함
답변 제공: Travelodge Frontdesk 님, 2023년 10월 30일
Greetings Mr. Doug and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are currently looking into ways to update our product, but this does not excuse the stained toilet. We have shared your experience with the management so the necessary steps can be taken. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Although the property is under construction as they are building a 5 storey hotel, we were super impressed with how clean the room was, how big the room was and how quiet it was. We would stay here again for sure.
2023년 10월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2023년 10월 30일
Hi Sean, thank you for taking the time to leave us such nice review! We're happy to hear that you loved staying with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

4/10 - 별로예요

Mallory

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom had mold, everything looked very old and dirty.
2023년 10월에 3박 숙박함
답변 제공: Travelodge Front Desk 님, 2023년 10월 30일
Dear Valued Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2023년 10월 30일
Hi Valerie, thank you for taking the time to leave us such a nice review!

2/10 - 너무 별로예요

SHANNON 님, Sudbury

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It's is under construction! Construction garbage, dirt piles and heavy equipment. Would not have stayed had we known. Room was listed as two queen and a double. We got two doubles and a queen. Listed as having a "sundeck" got a tiny dirty square of a deck surrounded by construction garbage.
답변 제공: Travelodge 님, 2023년 9월 27일
Greetings Shannon and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. We would like to bring to your notice that the construction is not on the sight where your rooms are. Secondly, We have provided you the room with two queen beds and a pullout couch which has a nice sundeck facing the woods. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Regards Travelodge Bracebridge.

2/10 - 너무 별로예요

Stephen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Travelodge Bracebridge Team 님, 2023년 9월 15일
Greetings Stephen and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

8/10 - 좋아요

adam

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The building was under construction and there was a lot of construction in the area that was not listed on their website. Staff was polite and very helpful. Made for very nice overall. Maybe just a little overpriced
2023년 8월에 1박 숙박함
답변 제공: Travelodge 님, 2023년 8월 17일
Hi Mr. Adam, and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. However, our complete Travelodge team is working together to make guest experience as nice as we can.Just to bring to your notice that we have already put a notice on the website regarding construction. We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

2/10 - 너무 별로예요

margaret

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very disappointed in this property. Wasn’t advised it was under construction. The toilet wasn’t anchored to the floor, no WI FI when we got there. A chair my husband sat in - the leg broke off which could have been an accident waiting to happen. And no breakfast because of construction and we’re compensated with a coffee pot in the room!!!!! This place should not have been open while under construction. Very disappointed with the price we paid. Would not recommend to anyone at the present time. Also 2 telephone calls at 4:13am
2023년 8월에 1박 숙박함
답변 제공: Travelodge 님, 2023년 8월 17일
Thank you for taking the time to share your experience with us at Travelodge Brace Bridge. We strive to provide gracious, engaging and caring service. We are so sorry to hear you were disappointed in the fact that we are not serving buffet breakfast. However, as informed to you at check in we provide packed breakfast bags and we do have a coffee machine. We have checked with admin and they have confirmed that your chair was changed immediately. Our apologies for any inconvenience caused. We appreciate your feedback in regard to these matters, as we continually work to improve our guest experience.

8/10 - 좋아요

Simcoe

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
The site is under construction, but did not impact the stay in our rooms. It was pet friendly, and there is a pretty garden and attached trail to walk on directly across the street. Thanks for your hospitality.
2023년 7월에 1박 숙박함
답변 제공: Travelodge 님, 2023년 8월 17일
Hi Simcoe, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved staying with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

2/10 - 너무 별로예요

Caitlin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property currently looks completely different than pictures advertised. The whole front area is under construction. The pool is closed. On check in the room was hot and musty smelling, and I found a bed bug in one bed. Hotel refused a refund but Expedia was more than helpful and offered alternative accommodations (I had already gone and checked in somewhere else).
답변 제공: Travelodge Bracebridge 님, 2023년 6월 26일
Dear Caitlin, thank you for taking the time to share your experience with us at Travelodge Brace Bridge. We strive to provide gracious, engaging and caring service. We are so sorry to hear you were disappointed with us, however it is posted on our website that we are upgrading our parking lot for which inconvenience caused is regretted. Moreover, we have no complain what so ever for bedbug, as pest control is done regularly by a professional company in our hotel. Our team knows the value of every customer, hence they also offered you a free upgrade to highest available category at no additional cost, to which you denied. We would appreciate if you give us a fair chance so we can show you our true level of service.

4/10 - 별로예요

victor

2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 6월 5일
Greetings Mr. Victor, and thank you for taking the time to tell us about your experience at Travelodge Brace Bridge . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

2/10 - 너무 별로예요

Disa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place should be closed. They are building a new place and they existing units are going to be torn down. the parking lot is ripped up and there are large garbage bins and building materials in the parking lot -- roof trusses. The access to the front lobby was dangerous, rubble, broken patio stones, sand piles, unbelievable! The continental breakfast was a brown paper bag with expired yogurt and an old shrivelled up apple. The room itself stunk like old stale cigarettes and was dirty. The patio door was difficult to open and close. They advertised 2 patio chairs and a table on a nice deck outside the room, but it was an old deck and no chairs or table on it and looked into a neighbours backyard, no fencing or privacy between them. The air conditioner was loud and squealed. The TV volume would not turn up and the closed captioning was distorted so you could not read it. All in all it was TERRIBLE.
2023년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 4월 21일
Greetings Ms. Disa Street, and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We would like to bring to your notice that currently we are not closing any part of the property and we are fully operational. Due to snow we were not able to clean the parking lot. However, now that we do not have any snow, the cleaning is already started. Usually patio doors are difficult to open in winter due snow, and we only provide chairs on patio in summer. Regarding the construction we have already put the information on our Wyndham website. However, once the cleaning is done in coming days there will be no further disturbance to guests due to construction work. We once again apologize for inconvenience caused. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Travelodge Front desk 님, 2023년 3월 31일
Hi Bill, thank you for taking the time to leave us such a nice review! We're happy to hear that you loved staying with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

4/10 - 별로예요

Rajeshbhai

2023년 2월에 1박 숙박함
답변 제공: Travelodge Front desk 님, 2023년 3월 31일
Dear Mr. Rajesh, thank you for taking the time to tell us about your experience at Travelodge Brace Bridge . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

8/10 - 좋아요

Maureen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Travelodge Bracebridge 님, 2023년 2월 5일
Thank You Maureen, We are glad you liked staying with us.

10/10 - 훌륭해요

Kevin 님, Toronto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was Ok
2022년 12월에 1박 숙박함
답변 제공: Travelodge Bracebridge 님, 2023년 1월 3일
Hi Kevin, thank you for taking the time to leave us such a nice review! We're happy to hear that you loved staying with us.

4/10 - 별로예요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Wasn’t expecting to stay on a construction site. The kids were disappointed the playground was gone. Perhaps update the photos to reflect current condition of the property. Service was great tho.
2022년 12월에 2박 숙박함
답변 제공: Travelodge Bracebridge 님, 2023년 1월 3일
Greetings Tim and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. We will share your feedback with our concerned team and make the necessary changes.

2/10 - 너무 별로예요

Jennifer

좋아요: 직원 및 서비스
별로예요: 청결 상태
2022년 10월에 1박 숙박함

8/10 - 좋아요

catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would go back
Surprisingly clean and in good shape. The lobby wasn’t as clean and was worn down. Very comfortable beds. Nice deck off back to sit.
2022년 10월에 1박 숙박함
답변 제공: Travelodge Team 님, 2022년 10월 14일
Dear Catherine, thank you for taking the time to leave us such a nice review! We're happy to hear that you loved staying with us. We have shared your feedback to management and rest assured the needful will be done in time. We would love to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

10/10 - 훌륭해요

Forrest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly owner and staff
2022년 10월에 1박 숙박함
답변 제공: Travelodge Team 님, 2022년 10월 14일
Hi Forrest, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved staying with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

8/10 - 좋아요

Heather

2022년 9월에 1박 숙박함
답변 제공: Travelodge Team 님, 2022년 10월 4일
Hi Heather, thank you for taking the time to leave us such a nice review! We're happy to hear that you loved staying with us.

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and fast check in. The beds were really comfortable.
2022년 9월에 1박 숙박함
답변 제공: Travelodge Team 님, 2022년 10월 4일
Hi Stephanie, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved staying with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

6/10 - 괜찮아요

Evlyn

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found the room and bathroom rundown and the so called continental breakfast very disappointing. I appreciate that this location is about to build a 5 storey new facility but they need to do much more to attract and hold customers until the new motel is completed. Staff were great but the motel was not.
2022년 9월에 2박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 17일
Dear Evlyn, We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

6/10 - 괜찮아요

Adam

좋아요: 청결 상태, 직원 및 서비스
Not the best in town
Staff is super friendly. Rooms are really dated. Seems like they haven’t changed since the 90s. My sister stayed at the Quality Inn in Bracebridge the same night and her room was much nicer for not much more money. I would suggest it first but use this Travelodge as a back up.
2022년 9월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 13일
Greetings Adam and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We strive to make each stay as pleasant and comfortable as possible, and we will share your comments to concerned team so the needful can be done. We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

2/10 - 너무 별로예요

Angela

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT BOOK HERE! This hotel has many smoking rooms which I did not notice when booking. I am 8 months pregnant, a non-smoker and traveling with my husband and 3 year old child. Upon calling the morning of to see if an early check-in was possible I was told no. I was told that no rooms in the entire hotel would be clean before 3pm. Then I was told that an early check-in would cost $80. I have stayed in Bracebridge many many times and never encountered this. When it was mentioned that I had booked a smoking room I explained that was a mistake and my family and I would be unable to stay there for health reasons, I was told "too bad." They refused to swap rooms or issue a refund. Then they said that I had not selected that I had a child with me and that would be an extra $20. They explained that they had and were just directly charging my credit card for all these extra fees as we spoke. I called back and spoke to the front desk manager at 9am and they were even more rude than the first person who called themselves the owner and said they were not responsible for my mistake and failure to read. I literally have no idea how this place is still in business or under franchise with Wyndham - unbelievable.
2022년 9월에 1박 숙박함
답변 제공: Travelodge Team 님, 2022년 10월 14일
Greetings Ms. Hudson, and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. We would like to bring to your notice that your reservation was booked for 10 Sep Saturday, when all hotel rooms were sold out. We always take care of our guest and do what best is possible in our capacity. We would also like to add that our early check in charge is 20 per hour (subject to availability as we are most o the time sold out in Sep Weekends) and not 80, also we have not charged you anything extra for your booking. We respect all our guest and ensure no staff is rude with any guest whatsoever. we hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Good value. Very clean and comfortable beds. Friendly staff.
2022년 9월에 2박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 13일
Hi David, thank you for taking the time to leave us such a nice review! We're happy to hear that you loved staying with us. We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

6/10 - 괜찮아요

Brenda 님, Colorado Springs

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Dated but clean
2022년 9월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 13일
Greetings Brenda and thank you for taking the time to tell us about your experience at Travelodge Brace Bridge . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

4/10 - 별로예요

Sarah

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The area it was situated in was good as it wasnt far from santas village and close to walmart. The staff were very friendly. But I will not stay again though due to bath plug broken, coffee maker in room broken, screen door on patio broken, and 1 bed tilted down at the head. Kids found a lot of debris and old popcorn under the beds when playing. Pool was not heated as stated and breakfast was an apple, yogurt and drinks.
2022년 9월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 9일
Greetings Ms. Sarah, and thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We have forwarded your email to the concerned team, so the needful can be done in time. we hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 - 괜찮아요

Dawna

아이를 동반한 가족 여행
Staff was friendly. Rooms were okay. My kid found someone’s used tooth flosser under the bed.
2022년 8월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 4일
Greetings Dawna, and thank you for taking the time to tell us about your experience at Travelodge Brace Bridge . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

2/10 - 너무 별로예요

Katherine

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean and quite large. Great for a basic overnight stay. Pool was nice as well.
2022년 8월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 4일
Hi Steven, thank you for taking the time to leave us such a nice review! We're happy to hear that you loved staying with us.

10/10 - 훌륭해요

Nadira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 6일
Hi Nadira, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved staying with us.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 객실의 편안함
Do not recommend !
positive outdoor pool small deck with two chairs to sit on just outside patio doors to room Beds comfy Negatives screen door to patio is not attached, therefore could not leave patio doors open for long due to flies entering room. coffee machine did not work refrigerator had no door panel to freezer part of it bathroom really small bathroom door did not close all the way breakfast was in a bag. it contained 1 granola bar, 1 apple, 1 bottle of water, 1 juice box and 1 small container of yogurt. Not much of a breakfast especially if you have kids with hungry appetites! however a coffee dispenser machine is available for different drinks at the main lobby. Pool hours are limited. closes at 7pm. Not a great idea when kids stay at this motel. I paid 245.00 a night to stay there with one child. I strongly do not recommend for families with kids as pool hours are limited! Also for the amount of money i paid for an overnight, the motel can do much better than a poor man's breakfast in a bag!
2022년 8월에 2박 숙박함
답변 제공: Travelodge Team 님, 2022년 10월 14일
Dear Valued Customer, thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are currently looking into ways to update our product to give you a better experience. we hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4/10 - 별로예요

Bill

2022년 8월에 1박 숙박함

4/10 - 별로예요

Paul

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ordered a limited wheelchair access room (false advertising) no access shower only a bathtub… Sliding door broken stayed in room 25, Will never stay again
2022년 8월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 4일
Dear Valued Guest, Thank you for writing to us. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our management, so they can do the needful. We hope you choose to stay with us again, so we can show you our true level of service.

2/10 - 너무 별로예요

Steve

아이를 동반한 가족 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Disgusting property! Torn carpets. Smelled like pee.Door didn’t lock. ( had to put a suitcase in front of it) asked for my money back Expedia called the hotel and they refused. We travelled home. We lost our money and I didn’t feel safe with my 1 year old to stay there! Horrible service at Travel lodge. I will ensure to boycot this hotel and owner.
2022년 8월에 1박 숙박함
답변 제공: Travelodge Team 님, 2022년 10월 14일
Greetings Mr. Steve, and thank you for taking the time to tell us about your experience at Travelodge Brace Bridge . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge

8/10 - 좋아요

Mona

2022년 8월에 2박 숙박함

8/10 - 좋아요

Charlene

2022년 8월에 1박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 6일
Hi Nadira, thank you for taking the time to leave us such a nice review! We're happy to hear that you loved staying with us.

10/10 - 훌륭해요

Verica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was awakened at times by traffic, and maybe the property isn’t as soundproof due to its age. But otherwise, l enjoyed my stay. The concierges were extremely helpful, friendly and took care of us.
2022년 8월에 3박 숙박함
답변 제공: Travelodge Front Desk 님, 2022년 9월 4일
Thank you from the Travelodge staff, we take pride in serving you. Regarding the traffic we have forwarded your email to the concerned team, so the needful can be done. Hope to see you soon at our property.

8/10 - 좋아요

Polly

2022년 7월에 1박 숙박함