기프툰 아주르 리조트

Clean relaxing staff always curteous my second visit hope to go again

was good place. was good place . was good place . was good place

I have booked a double bedroom but they have given me two single beds when I asked for double bed they refused. I wanted double bed because my son has 4 years old and doesn’t sleep alone, then next day they said that can put two single beds together will be like double bed I agreed because I had no option after putting them together the next night we were sleep that my son felt down because he was sleep between me and my wife and between the beds became distance and time was about 23:00 I wanted to call to the room service but I realized that we don’t have phone in our room it terrible feeling at that time. After all I decided to leave the hotel even I have paid a big amount to Siva beach grand hotel for next 5 nights and it’s all because Giftum hotel poor customer service. So I want to claim the amount which paid them for 3 nights which I stayed there with a very bad condition. Thank you.