바(숙박 시설 내)
예약 가능 여부 확인

빌리지 호텔 맨체스터 하이드 여행 후기

3.5 out of 5
빌리지 호텔 맨체스터 하이드
Captain Clarke Road, Hyde, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 302개" "
평점 8 - 좋아요. 1000개 이용 후기 중 371개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 173개" "
평점 4 - 별로예요. 1000개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 70개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were really friendly and helpful!
2024년 4월에 1박 숙박함
답변 제공: vem 님, 2024년 4월 10일
Thank you for a great review, Andrew.We hope to see you again soon.Kind regards,Rob,Host Manager

8/10 - 좋아요

Rony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hotel has everything, Pub, Restaurant, Gym, Swimming the staff are very helpful the Check in and Check out time are not too flexible, the same for kids using the pool. to be fair expectation are set, but more flexibility for the hotel guest would have been highly appreciated.
2024년 2월에 2박 숙박함
답변 제공: vem 님, 2024년 2월 23일
Thank you for taking the time to leave a review, Rony.I am pleased you enjoyed your stay. Unfortunately due to health & safety requirements children are only permitted to use the pool between certain times. I do hope we have the opportunity to welcome you back soon.Kind regards,Rob,Host Manager

10/10 - 훌륭해요

Phil

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful and accommodating
2024년 2월에 1박 숙박함
답변 제공: vem 님, 2024년 2월 23일
Thank you for a great review Phil.We hope to see you again soon.Kind regards,Rob,Host Manager

10/10 - 훌륭해요

Sheila

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy clean bed and nice food
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Thomas

출장 여행
좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Patricia Fay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Peter

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT BOOK
I booked this hotel on the basis of all the information advertised on the site. When I arrived at the hotel after checking in, I was informed that the facilities advertised on Hotels.com wasn’t working i.e. the sauna and steam room was being refurbished. I was absolutely gobsmacked that these facilities were advertised online, it was the reason that I made my booking for that hotel. Otherwise I would’ve booked a different hotel down that had these facilities available. it ruined my entire state and I didn’t even leave my room or even speak to anybody or leave the bed. Never will I ever visit this hotel chain again and I will be very reluctant to make another booking on this site also. For anybody reading this, I suggest you ring up the hotel before making your booking to check all the facilities are available. I feel tricked and misled by this whole experience.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Steve

2024년 1월에 1박 숙박함

8/10 - 좋아요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Great hotel, facilities were fabulous. Breakfast was superb Thought parking was free but we were told this was only at the weekend. However, the charge was waived so all in all a great place to stay if you are aware of parking charges on arrival
2023년 12월에 2박 숙박함
답변 제공: vem 님, 2023년 12월 31일
Thank you for a lovely review, Joanne.WE hope to welcome you back soon.Kind regards,RobHost Manager

8/10 - 좋아요

Jean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The disabled parking bays were blatantly abused by people attending to use the gym making it difficult for disabled residents to park in designated places. Some of the breakfast ingredients were inedible e.g. the sausages you needed to sharpen your teeth to be able to eat them. But overall the hotel provided a good quality of service.
2023년 12월에 2박 숙박함
답변 제공: vem 님, 2023년 12월 31일
Thank you for taking the time to leave a review Jean.The team do carry out checks on the disabled bays where possible and leave notices on any vehicle not displaying a blue badge. I am sorry to hear that some of the breakfast was not to your liking I will ensure your feedback is passed on to the kitchen team.We hope to welcome you back again soon.Kind regards,RobHost Manager

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last minitue trip
It was a last minute stay, as it was Christmas day and we were not eating there we did not have the usual facilities ie no bar or kitchen until later. This was not a problem and I would stay again if I was in the area.
2023년 12월에 1박 숙박함
답변 제공: vem 님, 2023년 12월 31일
Thank you for a great review, Lesley.We hope to see you again soon.Kind regards,RobHost Manager

8/10 - 좋아요

oluwaseyi

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Ema

Overall good stay - only slight down side was our room was near the gym so it was noisy with music pumping
2023년 12월에 1박 숙박함
답변 제공: vem 님, 2023년 12월 31일
Thank you for taking the time to leave a review.I am sorry you were disturbed by music from the gym, I will forward this feedback to our leisure team.I hope this won't deter you from staying with us again.Kind regards,RobHost Manager

8/10 - 좋아요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food good and rooms ok but self check in a pain poor chap trying to service several people at once who all had issues or questions PLEASE PLEASE go back to reception desk a proper check in .
2023년 11월에 1박 숙박함
답변 제공: VEM 님, 2023년 12월 1일
Thank you for taking the time to post a review.I am sorry that our check-in kiosks are not to your liking. Our host team, however, are always on hand to assist where needed. It's great to hear you liked the food and our rooms and I do hope we have the chance to welcome you back soon.Kind regards,Rob,Host Manager

6/10 - 괜찮아요

Luke

좋아요: 청결 상태, 편의 시설/서비스
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Alan

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Kimberley

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Easy to check in & out, room was clean and had everything we needed, beds very comfortable. Pool and spa facilities were excellent. Food was amazing! Staff were friendly and welcoming. Will defiantly be back!
2023년 11월에 1박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Slightly disappointing that I had to pay extra for parking and extra to use the pool; however the pool was amazing! I like the idea of the self check in, but the machine never recognised me, which meant I needed the receptionist anyway. I’d definitely stay again!
2023년 10월에 1박 숙박함

4/10 - 별로예요

Jim

출장 여행
Crap for Vegans.
Poor vegan provision at Breakfast including insufficient serving tongues so non vegans cross contaminated some of the food.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Lee

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Shame that my meal arrived at the table before the staff could poor a pint. And even after that they then tried to charge me a second time it had been that long. When I stated my meal was cold due to their incompetence at poor ing 1beer, they just shrugged their shoulders and walked off. Apart from the restaurant staff this time everything else was good, please note the £5 to park per night and £5 per person to use the facilities but this is listed.
2023년 10월에 1박 숙박함
답변 제공: vem 님, 2023년 10월 30일
Thank you for taking the time to leave a review Lee,I am very sorry there were some problems when you visited the Pub & Grill, I will forward your feedback to the team to look into so that such occurrences can be avoided in future.Kind regards,Rob,Host Manager

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel
nice hotel good pool food a touch expensive would recommend
2023년 10월에 1박 숙박함

8/10 - 좋아요

Louise

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Hotel
Lovely Hotel with Excellent Customer Focus
2023년 10월에 2박 숙박함
답변 제공: VEM 님, 2023년 10월 10일
Thank you for a wonderful review, Robert.We hope to see you again soon.Kind regards,Rob,Host Manager

2/10 - 너무 별로예요

Kristian

2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property carpets are tired and need replacing. Spark suite upstairs is smelly. Breakfast lacked unfortunately. Rooms are fine and supply fans which is much appreciated.
2023년 10월에 1박 숙박함
답변 제공: VEM 님, 2023년 10월 10일
THank you for taking the time to leave a review, Paul.I am sorry that there were areas of your stay that left you feeling disappointed. We do have an ongoing maintenance plan in place to refresh areas of the hotel. I hope we have the opportunity to welcome you back in the future and hopefully you will be able to see some of the improved areas.Kind regards,Rob,Host Manager

4/10 - 별로예요

BRIAN

연인과의 여행
Didn’t like leaking cold water tap,unable to get radiator to Work so cold room.reported to receptionist who said she couldn’t do anything about it. Carpet in room was dirty. Not a happy customer,
2023년 9월에 1박 숙박함
답변 제공: VEM 님, 2023년 10월 10일
Thank you for taking the time to post a review, Brain.I am sorry to hear there were some problems in the room that was assigned to you. These have since been brought to the attention of maintenance and housekeeping to rectify. Additional training will be provided to the team member on reception on how to deal with such occurrences.Kind regards,Rob,Host Manager

8/10 - 좋아요

gifford

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: VEM 님, 2023년 10월 10일
Thank you for taking the time to leave a review.I hope you enjoyed your stay.Kind regards,Rob,Host Manager

6/10 - 괜찮아요

Christopher

출장 여행
2023년 9월에 3박 숙박함
답변 제공: Vem 님, 2023년 10월 10일
Thank you for taking the time to leave a review.I hope you enjoyed your stay.Kind regards,Rob,Host Manager

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very dated for a Village Hotel which are typically good chain. The rooms were very dates and general in a poor state
2023년 9월에 1박 숙박함
답변 제공: vem 님, 2023년 9월 19일
Thanks you for taking the time to leave a review David.I am sorry your were disappointed with the room allocated to you. As we were the very first Village to open we are a little different to some of the others. We do however, have an ongoing maintenance plan to refresh the rooms.Kind regards,Rob,Host Manager

8/10 - 좋아요

Dan

2023년 9월에 1박 숙박함
답변 제공: VEM 님, 2023년 10월 10일
Thank you for taking the time to leave a review.I hope you enjoyed your stay.Kind regards,Rob,Host Manager

10/10 - 훌륭해요

Valerie

2023년 9월에 1박 숙박함
답변 제공: VEM 님, 2023년 10월 10일
Thank you for a great review,I am pleased you enjoyed your stay and hope to see you again soon.Kind regards,Rob,Host Manager

8/10 - 좋아요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Although my stay was acceptable, the hotel was unable to supply a VAT receipt. They advised that as the stay was booked via hotels.com, this was not possible. However, when I stay at other hotels booked via hotels.com, this is possible.
2023년 8월에 1박 숙박함
답변 제공: vem 님, 2023년 9월 1일
Thank you for taking the time to post a review, Tim.When booking via Hotels.com there are 2 payment options. I can see that you opted to pay via Hotels.com. In this case we are, unfortunately unable to provide a VAT receipt.I do hope we have the opportunity to welcome you back soon.Kind regards,Rob,Host Manager

10/10 - 훌륭해요

Tehjima

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was overall good. The only down side was the staff near the gym area. One particular staffvwas only good some people and just kept staring at me and my children
2023년 8월에 2박 숙박함
답변 제공: vem 님, 2023년 9월 1일
Thank you for your review, Tehjima.I am pleased that most of your stay was good. However, I would like to apologise for your experience in the gym.Kind regards,Rob,Host Manager

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well worth a look
If you like a good swimming pool and extra large TV then this hotel ticks those boxes totally. its location is a little remote for drinking and dining options but the in hotel offer is OK. For getting around the outskirts of greater Manchester and the Peak district it is well located as a touring base. The only downside is poor access to public transport for getting to the city centre.
2023년 8월에 2박 숙박함
답변 제공: vem 님, 2023년 9월 1일
Thank you for taking the time to leave a review, George.I am pleased to hear you enjoyed your visit. We hope to be able to welcome you back soon.Kind regards,Rob,Host Manager

10/10 - 훌륭해요

Paul

2023년 8월에 5박 숙박함
답변 제공: vem 님, 2023년 9월 1일
Thanks for a great review, Paul.Hope to see you again soon.Kind regards,RobHost Manager

6/10 - 괜찮아요

Paul

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was 5*, friendly staff and food was very nice. But, we didn't see anywhere before we booked that children are only permitted in the pool during limited set hours. If we'd known we wouldn't have booked and would have stuck with our normal Travelodge. Unfortunately 2 disappointed children makes all the good stuff irrelevant.
2023년 8월에 2박 숙박함
답변 제공: vem 님, 2023년 8월 20일
Thank you for taking the time to leave a review, Paul.I am delighted to hear you enjoyed our 5 star service which we pride ourselves on here at Village Hyde. I was sorry to hear you were not aware of the children's swim times. However, this is something that is detailed both on our website and within the in-room information. Despite this, I do hope we have the opportunity to welcome you back to Hyde soon.Kind regards,RobHost Manager

8/10 - 좋아요

David

좋아요: 편의 시설/서비스
별로예요: 청결 상태
Leisure facilities are excellent, dining good, room comfortable. Room not cleaned often enough
2023년 8월에 14박 숙박함
답변 제공: vem 님, 2023년 8월 20일
Hi David,Thank you for taking the time to post a review.I am delighted to hear you enjoyed your stay.Hope to see you again soon.Kind regards,Rob,Host Manager

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice relaxing stay
Honestly this place is a hidden gem. The room was comfortable and relatively clean(the kettle was a little dusty) but apart from that I was satisfied with the room. Bed was comfy. There is also a good sized swimming pool on site, didn’t get a chance to use it due to time constraints but it looked good. The breakfast was nice it was a buffet style continental and full English. You can order eggs through the staff who will bring it out to you. And my number one perk was that there was a Starbucks inside so you can get a good fix of coffee. I would definitely stay there again.
2023년 8월에 1박 숙박함
답변 제공: vem 님, 2023년 8월 20일
Thank you for an amazing review, Victoria.I am delighted you had a great stay and I am sorry for the slight housekeeping oversight.We look forward to welcoming you back soon.Kind regards,Rob,Host Manager

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bar area and seating styles were good/unique.
2023년 8월에 1박 숙박함
답변 제공: vem 님, 2023년 8월 20일
Thank you for your review, Andrew.It's good to hear you liked our pub & grill.Kind regards,Rob,Host Manager

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a lovely stay at the village Hyde would defiantly recommend it and very good value for money and lovely staff and atmosphere next time I will make use of the pool .
2023년 7월에 1박 숙박함
답변 제공: vem 님, 2023년 8월 1일
Thank you for a great review, Elizabeth.I am delighted you enjoyed your stay and look forward to welcoming you back soon.Kind regards, David Delaney General Manager

4/10 - 별로예요

Sarah

2023년 7월에 1박 숙박함
답변 제공: vem 님, 2023년 8월 1일
Thank you for taking the time to post a review, Sarah.I do hope we have the opportunity to welcome you back in the not too distant future.Kind regards, David Delaney General Manager

8/10 - 좋아요

Dan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: vem 님, 2023년 8월 1일
Hi Dan,Thank you for your review.I hope you enjoyed your stay and hope to see you again soon.Kind regards, David Delaney General Manager

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: vem 님, 2023년 8월 1일
Thank you for taking the time to leave a review, Paul.We hope to see you again soon.Kind regards, David Delaney General Manager

8/10 - 좋아요

Roy

2023년 7월에 2박 숙박함
답변 제공: vem 님, 2023년 8월 20일
Thank your review, Roy.I hope you enjoyed your stay.Kind regards,Rob,Host Manager

6/10 - 괜찮아요

Samial

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs sprucing up but decent hotel for the price
2023년 7월에 1박 숙박함
답변 제공: vem 님, 2023년 8월 1일
Thank you for taking the time to leave a review, Samial.I am sorry there were areas of your stay that left you feeling disappointed. We do have an on-going maintenance plan in place to refresh areas of the hotel. I hope we can welcome you back soon so that you can see some of the improvements.Kind regards, David Delaney General Manager

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: vem 님, 2023년 8월 1일
Thanks for a great review, Mark.We hope to see you again soon.Kind regards, David Delaney General Manager

10/10 - 훌륭해요

Libby

2023년 6월에 1박 숙박함
답변 제공: vem 님, 2023년 8월 1일
Thank you for a great review, Libby.We hope to see you again soon.Kind regards, David Delaney General Manager