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마블 스텔라 마리스 이비사 여행 후기

4 out of 5
마블 스텔라 마리스 이비사
Ctra. Cap Negret 16, Sant Antoni de Portmany, Illes Balears

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 240개 이용 후기 중 109개" "
평점 8 - 좋아요. 240개 이용 후기 중 93개" "
평점 6 - 괜찮아요. 240개 이용 후기 중 21개" "
평점 4 - 별로예요. 240개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 240개 이용 후기 중 8개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

VICTOR

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Los módulos de habitaciones eran de difícil acceso, el resto bastante bien.
2024년 5월에 2박 숙박함
답변 제공: Guest Relations. 님, 2024년 5월 23일
Lamento escuchar que los módulos de habitaciones eran de difícil acceso durante tu estancia. Agradezco tu honestidad al compartir esta experiencia. Un saludo,Relaciones Públicas

6/10 - 괜찮아요

Bree

연인과의 여행
Quite hilly,
2024년 4월에 7박 숙박함
답변 제공: Guest Relations. 님, 2024년 4월 26일
Thank you for this review and hope you enjoyed your stay at Marble Stella Maris hotel! We have explained in all our websites that the hotel is situated on a hill, sorry for any inconvenience caused!

10/10 - 훌륭해요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a lovely stay here, albeit for jist one night. Bar was good with nice lunch menu, drinks reasonable too. Breakfast was great - loads of choice, well worth it. Room was super clean, especially the floor and bathroom. Would definitely stay again. Thank you.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations. 님, 2024년 5월 6일
Thank you very much for taking the time to leave us such a glowing review about your experience with us on Expedia. We are really pleased to know you enjoyed your stay with us and that you enjoyed the lobby bar with it's menu, drinks, breakfast buffet and the clean room and bathroom. Many of our future guests will benefit from hearing about your experience at the hotel!Best regards,Guest Relations.

10/10 - 훌륭해요

Katrien

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Speciaal ontbijt gegeven om onze vroege vlucht te halen! Topservice!
2024년 4월에 5박 숙박함
답변 제공: Guest Relations. 님, 2024년 4월 22일
Thank you for your 5* review!

10/10 - 훌륭해요

Andreas Christian 님, Holm

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, ideal for families, great food. We truely enjoyed our stay!
2024년 4월에 5박 숙박함
답변 제공: Hotel Marble Stella Maris Team 님, 2024년 4월 14일
I'm delighted to hear that you had a wonderful stay with us! Thank you for sharing your positive feedback about our friendly staff, family-friendly atmosphere, and delicious food. It's always our goal to provide a memorable experience for our guests, and I'm thrilled that we succeeded in making your stay enjoyable. If you ever plan to visit again, we'd love to welcome you back for another fantastic stay.

10/10 - 훌륭해요

Jodi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent few days in the sun. The facilities were great and rooms were spotless
2024년 4월에 3박 숙박함
답변 제공: Hotel Marble Stella Maris Team 님, 2024년 4월 14일
Thank you for sharing your positive experience, and we hope to welcome you back for another excellent stay in the future!

4/10 - 별로예요

Jamie

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Myself and my partner were put in a room which was right next door to the staff store room/boiler room as well as being underneath the deck area of the pool which meant that when the staff started work in the morning around 7am it sounded like they were in the room with you as the walls were so thin and they were shouting back and forth to each other and you could hear sun loungers etc being dragged around above your head. This mean that we were up every morning from 7am as there was no chance of sleeping in any later. There was also construction work taking place on site which added to the noisy atmosphere. On top of this we didn’t have water in our room for a day which meant going without a shower and using the toilet before we left in the morning as the reception toilets were also closed for cleaning. Overall the hotel looks like it should be really good and have everything you need but we were disappointed in our stay. We did voice or disappointment to staff at the reception desk but they didn’t seem too fussed about it.
2024년 4월에 3박 숙박함
답변 제공: Hotel Marble Stella Maris Team 님, 2024년 4월 14일
Your feedback is incredibly important to us, and I assure you that we take these issues very seriously. We strive to provide excellent service, and it's clear that we fell short of your expectations in this instance. Your feedback will be shared with our team to ensure that we learn from this experience and make improvements.

10/10 - 훌륭해요

Cheryl

좋아요: 편의 시설/서비스
Lovely location and hotel. Thank you for a relaxing stay.
2024년 4월에 2박 숙박함
답변 제공: Hotel Marble Stella Maris Team. 님, 2024년 4월 8일
Thank you for choosing us for your relaxing getaway. We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this hotel. The staff were friendly and helpful. The room was clean and comfortable. The dining was spacious and clean and very pleasant to be in. The food was excellent. Thank you. The pool and relaxing areas were clean and easy to access and use. We enjoyed the evening entertainment and the activities staff were brilliant. Xavier is a star, they all made sure everyone felt welcome and included.
2024년 4월에 4박 숙박함
답변 제공: Hotel Marble Stella Maris Team 님, 2024년 4월 7일
Thank you for your positive review! We're thrilled to hear that you loved our hotel. It's fantastic to know that you found our staff friendly and helpful, and that you enjoyed your clean and comfortable room. We're delighted that you had a pleasant dining experience and enjoyed the excellent food. It's also great to hear that you found our pool and relaxing areas clean and easily accessible. We're glad you enjoyed the evening entertainment, and we'll be sure to pass your compliments to Xavier and our activities staff. They will be thrilled to hear that they made your stay enjoyable. We hope to welcome you back soon for another wonderful stay!

10/10 - 훌륭해요

andras 님, Rohrbach b Mattersburg

가족 여행
좋아요: 편의 시설/서비스
Great Reception at 03 04.2024 22:30H , very welcome ath Mosphere. Friedly and kind. Good u derstanding. Regards Andras
2024년 4월에 2박 숙박함
답변 제공: Hotel Marble Stella Maris Team 님, 2024년 4월 4일
Thank you very much for your kind review of your experience at our hotel.Hotel Marble Stella Maris Team

10/10 - 훌륭해요

Khadija

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nos gustó mucho el hotel
2024년 3월에 3박 숙박함
답변 제공: Hotel Marble Stella Maris Team 님, 2024년 4월 4일
Thank you very much for your review.We hope to see you again very soon at our hotel!Hotel Marble Stella Maris Team

8/10 - 좋아요

Raul

2024년 3월에 3박 숙박함
답변 제공: Guest Relations. 님, 2024년 4월 22일
Thank you for taking the time to give us this rating!

10/10 - 훌륭해요

LE SI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly rated for cleaning staff - very friendly and hard working. Flawless cleaning in the room. All staff are nice and friendly. One suggestion for improvement is to have better blackout curtains to provide a darker sleeping place will be absolutely perfect.
답변 제공: Hotel Manager 님, 2024년 3월 31일
Thank you very much for your review and for highlighting our dedicated and hard-working cleaning staff. We are delighted to hear that you found the cleanliness of your room flawless and that all our staff were friendly and accommodating. Your suggestion regarding the blackout curtains is greatly appreciated, and we will definitely take it into consideration for future improvements. We strive to provide our guests with a comfortable and restful stay, and your feedback helps us to achieve that goal. We hope to welcome you back again in the future for another enjoyable stay. Thank you for choosing us!Marble Stella Maris Team!

8/10 - 좋아요

Raquel

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Viejo y ruidoso, se escucha a los trabajadores por la mañana y no deja dormir
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 31일
Agradecemos sinceramente su comentario y lamentamos mucho los inconvenientes que experimentó durante su estancia. Nos tomamos muy en serio todas las opiniones de nuestros huéspedes y trabajaremos activamente para abordar el problema del ruido que comenta y garantizar que todos nuestros huéspedes disfruten de una estancia tranquila y relajante. Apreciamos su paciencia y comprensión mientras trabajamos para mejorar nuestra calidad de servicio. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro y demostrarle que sus comentarios han sido tomados en cuenta.Equipo Hotel Marble Stella Maris!

10/10 - 훌륭해요

Joshua

2023년 10월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2023년 11월 24일
Thank you for your 5* points! We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded.Yours sincerely,Guest Relations team.

8/10 - 좋아요

Petrus

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was great but block 13 (we nicknamed it cellblock 13 was not nice like others. No lighting and no thrills on the outside. Our room had one window that was in the entrance hall. It had a TV but it was wall mounted and was at a 45 degree angle to the bed and not adjustable and a shower without curtains or walls so the entire bathroom was wet after showering and you needed to squeegee the floor. Staff and food was great.
2023년 10월에 7박 숙박함
답변 제공: Guest Relations Team 님, 2023년 11월 6일
Thank you very much for your stay at Marble Stella Maris hotel and for sharing your rating and comments on Expedia. We are very glad to read your comments about the staff and food and we have also taken note of your comments on block 13. We have informed the management regarding this review! Hope to see you again in the near future!Yours sincerely,Guest Relations team!

10/10 - 훌륭해요

Lucinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast buffet is a delight. The property is set out on a hill so expect to walk uphill occasionally :) The car park gets full by late pm, however we were always able to park car in rural street outside. We enjoyed our stay - and would return!
2023년 10월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2023년 11월 6일
Thank you for your 5* review! Many sincere thanks for your kind review and recommendation to Marble Stella Maris Hotel. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back next season too!Kind regards, Guest Relations Team

8/10 - 좋아요

Jean pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 10월 14일
Thank you for your review! Yours truly, Guest Relations department

8/10 - 좋아요

Malcolm

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were exceptional across all areas. Food was delicious, plentiful and varied Rooms spacious and clean. Facilities excellent. Resort like a mini village on a steep hillside a good distance away from main town. Buggy shuttle service provided to transport you to your rooms - reliable but inconvenient. Very steep steps to rooms. Location very isolated without having a car - taxi 10 euro each way to main town. VERY steep incline if walking to/from beach.
2023년 9월에 8박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 10일
We are pleased to hear that you enjoyed the services of our friendly staff, food, and clean and spacious rooms, although we regret that other aspects of your stay did not completely live up to your expectations like our location, we are sorry but we can not change this and we have also informed on our websites the location of the hotel. We take note of all the suggestions and comments with the aim of improving our quality.Yours sincerely,Guest Relations team!

6/10 - 괜찮아요

Sherifat

Nice
2023년 10월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 10일
We thank you for your comments about your recent stay at Marble Stella Maris Hotel and for taking the time to give us these points! We would appreciate if you could explain as to what aspects you liked and didn't like so we could improve our services for the future!Yours sincerely,Guest Relations team.

8/10 - 좋아요

Martijn

2023년 9월에 11박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 27일
Thank you for taking the time to share these points with us! Guest feedback is something that is extremely valuable to us. Hope you enjoyed your holiday and we hope to welcome you back in the Future!Yours sincerely,Gues Relations team.

10/10 - 훌륭해요

Virgile

2023년 10월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 10월 10일
Thank you for giving us full points and taking the time to do so! We greatly appreciate it! We work very hard to offer our guests high standards of service and it gives us great pleasure to know that you had a great experience with us and we look forward to welcoming you back in the near future!Yours sincerely,Guest Relations team.

10/10 - 훌륭해요

Sebastien

2023년 10월에 3박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 10월 7일
Thank you for your 5* review! We hope to have the opportunity of welcoming you back in the not so distant future. Yours truly, department of Guest Relations

8/10 - 좋아요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
mE HA GUSTADO
2023년 9월에 1박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 10월 3일
Gracias por su tiempo y comentario sobre su estancia en nuestro hotel. Las opiniones de nuestros huéspedes son extremadamente valiosas para mejorar nuestra calidad y servicios. Nos alegra saber que nuestro hotel le ha causado una impresión tan positiva. Esperamos poder volverle a dar la bienvenida la temporada próxima. Saludos cordiales, Equipo de relaciones públicas.

10/10 - 훌륭해요

natasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A really positive customer experience throughout my stay. My third year staying at Marble Stella Maris and will be back again.
2023년 9월에 7박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 10월 1일
Many sincere thanks for your kind review since many of our future guests will benefit from hearing about the experience of past guests like yourself in our hotel. We are very pleased to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very happy that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Yours truly, department of Guest Relations

10/10 - 훌륭해요

Milagros

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bonita
2023년 9월에 4박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 27일
Thank you for giving our hotel these great points and for taking the time to do so! We hope to welcome you back in the not so distant future!Yours sincerely,Guest Relations team.

10/10 - 훌륭해요

Julia Diane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel and incredible staff. Brilliant if you want the fun of San Antonio but some peace and quiet too
2023년 9월에 4박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 22일
Your positive feedback is really appreciated and we would like to thank you for taking the time to inform us about your recent visit to Marble Stella Maris hotel. We were pleased to read that you thoroughly enjoyed our the hotel and our incredible staff!Yours sincerely,Guest Relations team.

10/10 - 훌륭해요

wilma

좋아요: 직원 및 서비스
Top locatie
2023년 9월에 3박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 9월 16일
Thank you for your 5* review!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 9월 16일
Thank you for your 5* review!

10/10 - 훌륭해요

Rudy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Albergo adatto a famiglie con bambini piccoli. Ottima pulizia, buffet sempre vario. Ci tornerò sicuramente.
2023년 9월에 10박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 9월 14일
What a brilliant review! Thank you so much for all of the excellent feedback on your stay with us. We would like to thank you for your comments. Many of our future guests will benefit from hearing about the experience of past guests in our hotel. Yours sincerely, Guest Relations team.

10/10 - 훌륭해요

Connor Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved everything.
2023년 9월에 4박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 9월 14일
Many sincere thanks for your kind review. We are very pleased to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very happy that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Yours sincerely, Guest Relations team.

10/10 - 훌륭해요

Qing

2023년 9월에 1박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 9월 25일
Thank you for your 5* review! Yours truly, Guest Relations team

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely lovely staff.
We loved this hotel & don't want to share the secret of how good it is because we'd like to keep it to ourselves. We adore older properties because that gives them a relaxed feeling & one isn't worried about accidentally scratching a posh polished table and being charged a million. Anyway, North Ibiza is famous for hippiness & is now 'hippi-chique' & all of Ibiza, such as San Antonio, has 'rustic-chique', such things as we found in niches of San Antonio: beautiful 'rustic' elements, including whole honey comb for breakfast, old doors made into chair backs, knarled olive trees gracing poolsides, that's the beautiful Ibiza vibe. If you want relaxed & 'rustic-chique' Ibiza's for you, if you want gold taps & polished everything, then maybe find a friend with a super yacht? They have those on Ibiza too. We adore the Ibiza 'rustic-chique' island vibe. The hum of cicadas (crickets) is the music we prefer! This hotel was in a pine wood full of buzzing cicadas, so perfectly Ibiza-lovely for us. Families seem to have discovered that Stella Maris is a paradise for kids, the beautiful pools were crammed with kids chortling with joy and splashing about. Almost no teens during our stay, but it suited our 15 year old fine: we loved the pools despite them being busy, there was plenty of space around them, and we played table pool in the games room. Plus, it was a short steep walk down a side road to a sea cove. Who needs a beachside hotel when you have pine woods and cicads?
Giant chess in the hotel café courtyard.
Beaten again!
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 5일
Many sincere thanks for your kind review and recommendation to Marble Stella Maris Hotel. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards, Guest Relations Team

10/10 - 훌륭해요

Hannah

2023년 8월에 9박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 9월 2일
Thank you for your 5* review! Yours truly, department of Guest Relations

2/10 - 너무 별로예요

Gabriele

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ich habe ein Zimmer gebucht das nicht so aussah wie auf den Bildern, das Zimmer war schmutzig, voll mit Haaren, Ameisen. Ich hatte tote Ameisen zwischen den Badtücher und auf den Bettern. Sie waren nicht hilfsbereit mir ein anders Zimmer zu geben, sie schickten eine Putzfrau mit einen Besen vorbei. Sie haben uns gesagt das wäre normal, ich wäre nicht der erste und nicht der letzte der reklamiern wird
답변 제공: Guest Relations Team 님, 2023년 9월 12일
Thank you for taking the time to leave constructive feedback on your recent stay with us. We appreciate and welcome comments across the spectrum as we learn the most from what our guests notice. I have gone through our systems and we have actually offered you a change of room, but unfortunately you didn't want it. The House keeping was informed immediately to clean the room. We apologize on behalf of the hotel for any inconvenience caused!Yours sincerely,Guest Relations team.

10/10 - 훌륭해요

Julia

2023년 8월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 28일
Thank you very much for these excellent points on your stay with us at the hotel, we greatly appreciate it!Yours sincerely,Guest Relations team.

10/10 - 훌륭해요

claudia 님, busto arsizio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 8박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 8월 26일
Thank you for your 5* review! Yours truly, department of Guest Relations

10/10 - 훌륭해요

Kim

2023년 8월에 6박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 13일
Thank you for taking the time to give us 5 out of 5 points, we greatly appreciate it!Yours sincerely,Guest Relations team

8/10 - 좋아요

Menno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 11박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 22일
We thank you for taking the time to give us these points as we greatly appreciate it!Yours sincerely,Guest Relations team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Feedback estadia
Correu tudo bem. Os funcionários muito simpáticos e prestáveis, buffet com muita variedade e com comida saborosa. Limpeza ok.
2023년 8월에 6박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 8월 20일
We thank you again for your review and hope to have the opportunity of welcoming you back in the not so distant future. Yours truly, Guest Relations

8/10 - 좋아요

Jordi

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo muy bien. Jaime, conductor de los buggy ha sido en todo momento muy agradable y Rosa la camarera del bar de la piscina un encanto. Lo recomendaremos sin duda y ojalá podamos volver. La limpieza del suelo del baño fejaba que desear. Había pelos y suciedad del anterior huesped.
2023년 8월에 4박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 8월 19일
Gracias por su tiempo y comentarios sobre su estancia en nuestro hotel. Las opiniones de nuestros huéspedes son extremadamente valiosas para mejorar nuestra calidad y servicios. Nos alegra saber que disfruto del trato brindado por nuestro personal (especialmente por parte de Jaime y Rosa a quien trasladaremos su comentario) . Por el contrario, lamentamos que la limpieza del baño no fuera optima y hablaremos con la jefa de departamento de limpieza para mejorar nuestra limpieza y servicio. Atentamente, equipo de Relaciones públicas.

6/10 - 괜찮아요

Rudo

2023년 7월에 9박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 6일
Thank you for taking the time to give us these points, we appreciate it and would also like to know the reason you reduced the points as, we could use your feedback to improve our services at the hotel!Yours sincerely,Guest Relations team

10/10 - 훌륭해요

Giampiero

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
“Good things” 🔝🔝🔝 Prifessionality, quality, price
2023년 8월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 16일
We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded.Thank you this 5* review and points! We greatly appreciate it!Yours sinceerely,Guest Relations team.

6/10 - 괜찮아요

Javier

2023년 8월에 7박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 16일
Thank you for taking the time to leave us these points, we greatly appreciate it and we would also like to know what are the things that were not up to your standards, for us to improve our services to serve our guests better in the future!Yours sincerely,Guest Relations team.

8/10 - 좋아요

VIVIEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 14일
We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded.Thank you for these points, we greatly appreciate it!Yours sincerely,Guest Relations team.

8/10 - 좋아요

Yoan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien
Hôtel sympathique Prévoir voiture pour se rendre à San antoni. Parle très peu français. Service de bus très utile. Chanbre 34 vue exceptionnelle.
2023년 8월에 7박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 14일
Thank you so much for your comment of the room with it's beautiful view and friendly staff. We work hard every day in order to satisfy our guests needs. We greatly appreciate you taking the time to give us this review and for the valuable points!Yours sincerely,Guest Relations team

10/10 - 훌륭해요

Paola

2023년 8월에 4박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 8월 28일
Thank you for your 5* review! Yours truly, department of Guest Relations.

8/10 - 좋아요

Mathias

2023년 8월에 5박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 8월 27일
Thank you for your 4* review! Yours truly, Department of Guest Relations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Marble Stella Maris Hotel The Guest Relations Team 님, 2023년 8월 5일
Thank you for your rating! Please let us know what aspecs hotel services can be improved to get a better rating. Yours truly, Guest Relations team.

10/10 - 훌륭해요

Bernhard

좋아요: 청결 상태, 직원 및 서비스
Das beste war das personal sehr freundlich und aufmerksam. Bin leider kein strand typ deswegen solala.
2023년 7월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2023년 8월 4일
Overall the hotel receives many positive reviews regarding our personal, friendly and professional service and I believe that your experience was as good and typical of that which many previous guests have enjoyed.Yours sincerely,Guest Relations team.