책상, 암막 커튼, 방음 설비, 다리미/다리미판

컴포트 인 이스트 여행 후기

2.5 out of 5
컴포트 인 이스트
2295 N Shadeland Ave, Indianapolis, IN

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 668개 이용 후기 중 257개" "
평점 8 - 좋아요. 668개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 668개 이용 후기 중 80개" "
평점 4 - 별로예요. 668개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 668개 이용 후기 중 32개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Emily

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was fine. It was in an area that looked a little sketchy. When the front desk has protective glass you know somethings up!
2024년 4월에 1박 숙박함
답변 제공: hp 님, 2024년 4월 20일
Hi Emily:We greatly appreciate your feedback. Please, do not be alarmed by the protective shield. But many hotels and stores still mandate the Covid-19 protocol and that is why we have the shields still. Please, we do our very best to provide great service at our hotel and we take great care in providing our guest the safest and most comfortable stay. Although, we work with our locality to improve the area around us. We do not have total control over such things. We hope that you will still consider staying with us again.

10/10 - 훌륭해요

Rose

2024년 3월에 2박 숙박함
답변 제공: hp 님, 2024년 4월 20일
Thank you so much for your very positive feedback. Please, stay with us again and expect the same great service over and over again.

8/10 - 좋아요

Michelle 님, McFarland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was courteous, easy access to major roads. Room was clean
2024년 3월에 1박 숙박함
답변 제공: hp 님, 2024년 3월 20일
Thank you so much for your wonderful feedback and comments. We look forward to seeing you and providing with more superior service in the future.

2/10 - 너무 별로예요

Inorece

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neighborhood is very bad. Breakfast is terrible.
2024년 3월에 3박 숙박함
답변 제공: hp 님, 2024년 3월 13일
We greatly appreciate your feedback. Our sincere apologies for you dissatisfaction. We are continually working with the city to help improve our community and we will definitely review our breakfast menu so that we can offer more palatable selections.Hope to see you again soon!

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: hp 님, 2024년 3월 20일
We greatly appreciate your positive feedback. We look forward to seeing you again soon!

8/10 - 좋아요

LaGina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: hp 님, 2024년 2월 14일
Thank you for your feedback. We look forward to seeing you again very soon!

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk clerk was wonderful.Was close to team Indiana volleyball facility where we had a volleyball tournament. The breakfast was great.. Definitely will book again.
2024년 1월에 1박 숙박함
답변 제공: hp 님, 2024년 2월 14일
We greatly appreciate your compliments. We strive to make every guests a repeat guest. We look forward to seeing you again very soon!

8/10 - 좋아요

Kevin

2023년 10월에 1박 숙박함
답변 제공: hp 님, 2023년 11월 2일
Thank you for your feedback. We look forward to seeing you again very soon!

10/10 - 훌륭해요

Larry D

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was pleased with the facility. A very good stay! It was obviously attended with an eye to VASTLY improve its appearance, its cleanliness, and the appearance of the rooms since during the quarantine period. My stay was enjoyable. The rooms are renewed with bedding, furniture and wall pieces. The bathrooms were good, clean and in good shape. I'm picky about where I stay, and will put this at a valued choice. They've recovered well.
2023년 9월에 4박 숙박함
답변 제공: hp 님, 2023년 9월 26일
Thank you so much for your detailed feedback. Your comments will go along way in energizing my team to keep on working hard. We appreciate that we are you "valued choice" for lodging.Hope to see you soon!

2/10 - 너무 별로예요

Shelia

단체 여행
별로예요: 숙박 시설 상태 및 시설
My bed sheets had blood on them.. room smells strong as if dogs were in the room.., since I paid 3 party she said there were nothing she could do..
2023년 9월에 1박 숙박함
답변 제공: hp 님, 2023년 11월 2일
My sincere apologies for you disappointment. I mad my housekeeping staff aware of the issue. We look forward to providing you with a better experience in the future.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only bad thing, the elevator it terrifying.. feels like its going to break every time. Everything elae was great.
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Kristen

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: HP 님, 2023년 7월 7일
Thank you! Hope to see you again soon!

8/10 - 좋아요

Christina

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The area where the hotel is questionable but the hotel itself is decent. Manager was super nice upon arrival. Only real complaint was the a/c unit would kick off which allowed the room to warm up during the night. Warm bodies mean more sweat. Sweat equals to a unrestful night. Also, the room we were in was too close to the employees “break room”/where they set up their carts. We could here a lot of slamming and talking in the morning.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: HP 님, 2023년 7월 3일
Thank you for your feedback. We appreciate the perfect score. See you again very soon!

8/10 - 좋아요

Susan

2023년 6월에 1박 숙박함

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Se recomienda
2023년 5월에 2박 숙박함
답변 제공: hp 님, 2023년 6월 3일
Gracias! Por favor ven de nuevo.

4/10 - 별로예요

Brian

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pool was the smallest one I've ever seen. Doors being slammed at all hours. This was a noisy hotel in general. I dont know that I've stayed at a Comfort Inn before this, I probably wont ever stay in one again.
2023년 5월에 2박 숙박함
답변 제공: hp 님, 2023년 6월 1일
Thank you so much for your candid feedback. We apologize for the noise as we had a several sports groups in house the weekend you were staying with us. I will relay your pool issue to our management. We hope you will consider staying with us again.

8/10 - 좋아요

kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great little hotel!
Great little hotel. About 15 minutes from motor speedway easy on and off freeway. Food not too far away lots choices. Front desk staff super nice. Big clean rooms nothing fancy. Breakfast was same every day. Mgr super nice day we arrived helped us park our trailer to unhitch and make for easy hitch up when we left. Very accommodating. Would stay again for Indy 500!
2023년 5월에 3박 숙박함
답변 제공: hp 님, 2023년 6월 1일
Thank you so much for your wonderful feedback. We will go over your survey to make improvements to our current level of service. We look forward to seeing you again next year.

10/10 - 훌륭해요

Kirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 직원 및 서비스
Great Staff
This hotel has wonderful staff. The Manager is fair and understanding. Without a doubt I plan on staying here.
2023년 5월에 2박 숙박함
답변 제공: hp 님, 2023년 5월 29일
Than you Kenneth for your words of praise. Our team here at the Comfort Inn treats our guests like the way we would like to be treated. Glad to hear you plan on staying with us again. See you soon!

10/10 - 훌륭해요

kevin

2023년 5월에 1박 숙박함
답변 제공: HP 님, 2023년 5월 27일
Thank you so much for your positive score. We promise to always uphold excellence in customer service. We look forward to seeing you again soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Everything was clean, rooms are small, breakfast was just ok. The staff were all very friendly
2023년 5월에 2박 숙박함
답변 제공: hp 님, 2023년 5월 23일
Thank you so much for your feedback. We hear your concerns about our breakfast and we will revise our menu to see how we can amp it up. We have a dedicated and enthusiastic staff that is eager to please our guests, so you can be sure we will address your concerns. We look forward to seeing you again soon!

6/10 - 괜찮아요

Molly

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
So as always with comfort inn my bed was comfy and pillows are nice. They have a pool but yet it’s small, the pictures online are not the same pool at the property. The walls are paper thin & you can hear everything and anything! So cars and bikes racing being loud you’ll hear it clear as day! Peoples phone constantly ringing in room beside yours, you’re gonna hear that too! 3 hours for me late at night… My biggest thing that really made my stay upsetting & annoying was that upon checking into my room I noticed that my smoke alarm was covered in foil…. I snapped a pic of it. You know for time stamp purposes. I thought it was weird. As my room was a NON SMOKING ROOM! So upon checking out I had brought it up to the people at the desk, He said their shouldn’t be anything on the smoke alarm. I said well there most definitely is and that’s how it was when I arrived when checking In, he said well there shouldn’t be it’s a non smoking room So We Will Know If You Smoked In It.. I said excuse me!? I Didn’t Smoke In The Room, I Don’t Smoke & I’m Pregnant! The Nerve of some people really astonishes me.. So then he says I will have to see who cleaned the room before you got here & verify and see why they didn’t notice. I said you can do that but just so you know I took pics when getting here and they’re time stamped. To cover myself, because I didn’t do anything wrong. With that I got my receipt & left. All in all if you’re gonna get a comfort inn maybe choose a different one.
2023년 5월에 1박 숙박함
답변 제공: hp 님, 2023년 5월 23일
Our sincere apologies for your experience. i will immediately address your concerns and review your comments about customer service with our front desk staff and provide additional coaching on their skill.I hope that you will consider giving us another opportunity to serve you.

8/10 - 좋아요

Josh

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: hP 님, 2023년 5월 27일
Thank you so much for your feedback. We look forward to seeing you again very soon and we will work even harder for a perfect score.

2/10 - 너무 별로예요

Rev Michael

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The first night there was fighting,screaming cussing and slamming doors next door until midnight. We dialed 911 , could not reach the desk clerk. The second night was running screaming kids , more doors slamming. Not a pleasant experience .
2023년 5월에 2박 숙박함

8/10 - 좋아요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: hP 님, 2023년 5월 7일
Thank you so much for your positive score. We look forward to seeing you again as we look forward to making it even better.

10/10 - 훌륭해요

Eydie M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was pleasantly surprised that the hotel was so nicely done. My room was around the corner from the elevator and I did not hear any noise throughout the night.
2023년 4월에 1박 숙박함
답변 제공: hp 님, 2023년 4월 30일
Thank you so much for your wonderful comments. We want to make every guest feel the same as you do about our hotel and we will keep on working hard to make that happen. We look forward to seeing you again very soon!

8/10 - 좋아요

Ernest

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Stay
This was a pleasurable stay. It was quiet. Staff was friendly. Room was nice and clean. We had no issues. Breakfast was complementary and adequate. I would stay again when ever in this are.
2023년 4월에 3박 숙박함
답변 제공: hp 님, 2023년 4월 30일
Thank you so much for your positive feedback. We will work hard to be scored 10/10. We will see you again soon!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff!
We were traveling from out-of-state to attend a family wedding. Because of the long distance, we really needed to check in and change into wedding attire early. When I called the hotel a few days in advance, the employee made a note and said he'd be sure our room would be ready in time for us. When we arrived in the early afternoon, they were aware of the situation and checked us in immediately. All the staff were friendly and kind, and especially the gentleman who made sure to have the room ready!!
2023년 4월에 1박 숙박함
답변 제공: hp 님, 2023년 4월 22일
Thank you so much for your wonderful feedback. Every single member of our team take pride in being kind and courteous to all. Something that is a rare find these days. We love our guests and we want our guest to unforgettably like us. We look forward to seeing you again soon!

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, rooms are a good size and well-appointed. Everything works. Staff is very friendly and helpful
2023년 4월에 1박 숙박함
답변 제공: hp 님, 2023년 4월 30일
Thank you so much for noticing our hard work and passion to do the best for our guest. See you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: hp 님, 2023년 4월 22일
Thank you so much. See you again very soon!

2/10 - 너무 별로예요

Rob Owens

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스
Staff is unfriendly and canceled our reservation!
2023년 4월에 3박 숙박함
답변 제공: hP 님, 2023년 4월 10일
Sorry for any inconvenience. We had you reservation for the night before. The next day individual not listed on the reservation tried to check in. We cannot checkin sone one else without your pre authorization. Again,our apologies for your dissatisfaction.

8/10 - 좋아요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Hp 님, 2023년 4월 9일
Thank you so much. We hope to see you again soon!

8/10 - 좋아요

Michael

2023년 4월에 1박 숙박함
답변 제공: Hp 님, 2023년 4월 5일
Thank you so much for your positive feedback. We look forward to seeing you again soon!

10/10 - 훌륭해요

Seth

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like the staff we encountered a lot. Super friendly and helpful. We wish the pool opened earlier than 10 when you have kids (that wake up early) and a busy schedule it would have been nice to have a morning swim before hitting the road. But overall a great stay.
2023년 4월에 1박 숙박함
답변 제공: hp 님, 2023년 4월 5일
Thank you so much for your feedback. We will definitely take your comments into consideration to provide a more enjoyable stay for all of our guests. See you again soon!

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: H 님, 2023년 3월 22일
We greatly appreciate your positive feedback. My staff and I are encouraged to work even harder to make our guest feel almost as good as they are at home. We look forward to seeing you again soon!

6/10 - 괜찮아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스
No USB ports in the room. Had to charge phones and tablets using the port in my car. Lack of sports channels on TV for March Madness. No body wash for the shower. No fruit cocktail for the breakfast. Otherwise fine!
답변 제공: H 님, 2023년 3월 22일
We will take your comments and suggestions into consideration to make all of guest stay as pleasant as possible. We are sincerely thankful for your candid feedback. Hope to provide you with a better experience in the future.

10/10 - 훌륭해요

Zachary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: H 님, 2023년 3월 22일
Thank you Zachary for your positive feedback. Hope you will be staying with us again soon.

8/10 - 좋아요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our only slight complaint was the pool room and water was VERY cold. My 3 year old had blue lips after abour 20 minutes and that was sad as that was what she was looking forward to most about her first hotel overnight. Otherwise - no complaints!
2023년 3월에 1박 숙박함
답변 제공: HP 님, 2023년 3월 20일
Thank you so much for your feedback. We greatly appreciate you bringing this issue to our attention. We will make sure our maintenance staff take care of it immediately. Our sincere apologies. We hope to offer you a much better experience the next time you stay with us. Your satisfaction is always our delight.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: HP 님, 2023년 3월 20일
Thank you so much! Our focus is to make your stay pleasant & memorable so that you keep coming back as you do at home. See you again soon!

10/10 - 훌륭해요

Mindy

2023년 3월에 1박 숙박함
답변 제공: HP 님, 2023년 3월 20일
Thank you so much for your positive review. My team and I are eager to provide you with same great experience in the future.

10/10 - 훌륭해요

Melissa

2023년 3월에 1박 숙박함
답변 제공: hP 님, 2023년 4월 22일
Thank you so much! See you again very soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bedding was extremely fresh from washing. The scent of cleanliness
2023년 3월에 1박 숙박함
답변 제공: HP 님, 2023년 3월 20일
Thank you so much for your wonderful feedback. See you again soon!

10/10 - 훌륭해요

April

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was super friendly, hotel was clean and bed was comfortable.
2023년 3월에 2박 숙박함
답변 제공: hp 님, 2023년 3월 14일
We greatly appreciate your wonderful comments. Our staff thrives on our guests positive reviews. So again, thank you so much!We look forward to seeing you again very soon!

10/10 - 훌륭해요

Dani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El lugar es limpio y muy a mables las personas lo recomiendo para la familia
2023년 3월에 1박 숙박함
답변 제공: hp 님, 2023년 3월 14일
Thank you so much! We look forward to seeing you again very soon!

4/10 - 별로예요

JAMES

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
the room itself is pretty nice, well lit exterior, clean and well maintained. i didnt get the room i was expecting to get however. the breakfast was less than good, tasted like powdered eggs and microwave sausage. the coffee was not good. the coffee maker in the room obviously doesnt get cleaned. they took $150 from my debit card for incidentals which i never used and 3 days later, they still havent credited it back to my account.
2023년 3월에 2박 숙박함
답변 제공: HP 님, 2023년 3월 11일
Thank you for your feedback. We will definitely review your concerns and implement changes to improve our guests’ overall experience. Please, consider stying with us again.

10/10 - 훌륭해요

Nirmal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Clean and courteous staff.
2023년 3월에 1박 숙박함
답변 제공: j 님, 2023년 4월 30일
Thank you!

10/10 - 훌륭해요

Julio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 5박 숙박함
답변 제공: hp 님, 2023년 2월 12일
Thank you so much for your perfect score. We look forward to seeing you again very soon!