8/10 - 좋아요
Sarah
연인과의 여행
2024년 5월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful clean hotel. We enjoyed our stay here while we attended a concert at Lucas Oil Stadium. It was nice to be away from the crowds and a calmer area. The only thing we experienced was a mistake on checkout. We were on the house keepings list as checked out. We were asleep and they attempted to assess our room with a key card. We had all the locks set. They came back, and managed to unlock the lock that stops the door from opening, opened the door (we could see the light from the hall and I would've assumed they could've seen our luggage) my husband spoke up and they apologized and said we were marked as checked out. We understand mistakes happen but I would've thought if they couldn't access the room when the lock stopped them, they could've asked questions before coming back and accessing the room.
Sarah
2024년 5월에 1박 숙박함