“Kind staff, roomy and practical suite, easy access by car from Querétaro, well-maintained gym. One star off for use of plastic bottles for drinking water. Mexico has a serious solid waste problem; hotels should provide drinking water on tap. Check-in: they had no rooms ready by 3:00 PM for some reason, which is their promised check-in time. Restaurant: For the second time, I ordered my meat medium rare and it arrived well done. I sent it back and they were nice about it and did it right the...
“Kind staff, roomy and practical suite, easy access by car from Querétaro, well-maintained gym. One star off for use of plastic bottles for drinking water. Mexico has a serious solid waste problem; hotels should provide drinking water on tap. Check-in: they had no rooms ready by 3:00 PM for some reason, which is their promised check-in time. Restaurant: For the second time, I ordered my meat medium rare and it arrived well done. I sent it back and they were nice about it and did it right the...
Genevieve