"The rooms are clean and tidy, and serviced daily. In the rooms you will find USB chargers and USC charges next to the bed, tea and coffee making facilities, a TV, iron and ironing board, hairdryer and a large desk. The bathroom that we had, had a bath with a shower attachment which had good water pressure. The hotel itself is lovely.
The only downside of our stay, was that there was a large group of children staying with their parents (however, I didn’t see many parents, I just saw streams of children ages 8 to 15) and they ran riot in the hotel knocking on doors and running away, They rode in the lift up and down, and being loud and obnoxious like I mentioned I see many parents I saw just lots of children. What really annoyed me was that when we were checking out and taking our cases down, some kids got in the lift and disappeared with it. We stood there for about 10 mins, in the end I had to drag one of my cases down the stairs on my own. Leave it at the bottom the stairs and come up as I came up to grab the other case. The boys appeared in the lift. I was so angry I had to drag my other case down the stairs too.
I mentioned this to the reception staff and they said to me were their guests of the hotel too. I was not happy with the reply I got. "