2/10 - 너무 별로예요
Israel
2025년 11월 25일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owner charged me twice on Friday because the first try his card scanner was taking a long time to process my payment so he ask again to try again which still didn't go through he said. He tried the 3rd time and finally the payment went through through his card reader. I checked my Capital One app and it showed two transactions pending which I brought to his attention and he only saw one on his end. The following 2 business day on Tuesday, my Capital One showed two posted charges. I called him and he didn't take ownership of the error to refund me. I called Capital One and they created a temporary redund which they will send letter to the merchant of the issue and have him fill information about whya happen. Also, the shower in room 135 barley water came out so my shower took twice as long. Veey poor maintenance at Mountain Inn hotel in Iron Mountain, Mi. Very dissatisfied customer. Diffiantly a 1 star hotel. I will never come back to this hotel and make business.
Israel
2025년 11월에 3박 숙박함