Find Luxury Hotels in Ixtapa - Zihuatanejo

"Very nice hotel on the beach. Pools were clean. Staff were friendly. Preferred and enjoyed the premium level and benefits. Food was ok but I’m a picky eater. Lots of choices. "

"Food and drinks were over priced. The quality of the food did not support the high cost. No music or entertainment to bring people to the pool area. It’s not as much a resort but a glorified hotel room. Ver low key and boring. Won’t be back. "

"Everything was great. They just need to fix the elevators and clean the restaurants from the ceiling. The pool , the bars the night events all 100% joyful"

"Always a great time here."

"Everything was great. Hotel staff, cleanliness of the property, view etc were all great. I would consider staying here again IF there was a mini fridge within the room. I like to keep a few things in the room but without the fridge, I think we would most likely book somewhere else. I heard this from others as well. Just thought I would share that. Otherwise, we were very happy with our stay."

"Loved the property"

"Everything was good, Hotel, food and staff. Thank You Azul Ixtapa."

"Our overall experience was not great. Our first room was dirty , safe didn’t work no windows or AC. We upgraded at a cost to a better room which worked out much better. Check in was poor , no information was given to us by front end staff regarding special events, no map of the resort. Most of the staff seemed to be indifferent to requests from guests. The few bright spots was Alberto in the breakfast area without him we wouldn’t have known about special dinners or events or what the breakfast plan included. We kind of got the feeling that resort did the bare minimum just to keep the resort open. Checkout was a little bit of a challenge do to extra costs which most we’re prepaid but some were not. "

"Food was always cold and so was the water for showering. For those reasons I would not recommend this place."