“Stunning cliff top location, unbelievable rooms and staff that went above and beyond. Right from being picked up from the station in a beautifully restored car, through to the well appointed rooms (and well stocked free mini bar and room service) and the incredible breakfast and dinner degustations, we had an incredible stay. Mark and the entire team were so lovely to welcome us and make it an unforgettable stay!”
“This hotel is perfect in every way! The room is sparking clean, food is top notched, amenities are high end, and the in room onsen is heavenly! The meals were amazing! Not to mention the beautiful views in the hotel and in our room! We will be back! Thank you!”
“Even though I received confirmation email after booking and a message from the hotel in the Expedia app outlining all the details for meals and amenities a week prior to check in, when we arrived at the hotel the front desk couldn’t find our reservation. The hotel was fully booked and had to put us in a room that was under renovation, which means no air conditioning in August. And of course no meals provided and no in-room hot spring tub. We arrived late and were too exhausted to find...