외관

페어필드 인 바이 메리어트 잭슨 에어포트-펄 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 638개 이용 후기 중 353개" "
평점 8 - 좋아요. 638개 이용 후기 중 188개" "
평점 6 - 괜찮아요. 638개 이용 후기 중 46개" "
평점 4 - 별로예요. 638개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 638개 이용 후기 중 16개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, spacious, nice staff, comfortable bed. No hot tub, even though Expedia lists one.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet - friendly staff
2024년 4월에 1박 숙박함

8/10 - 좋아요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 9일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Rhyiel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

margaret

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, very good experience
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Alexandra

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was WONDERFUL! The hotel was very dark inside. Our room was missing the cover on the AC and the inner workings of the unit, along with all of the dust and grime. The foot plate in the shower was also chipped and damaged. Overall I would not stay here again.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Lindley

출장 여행
좋아요: 직원 및 서비스
Room needed a good cleaning
The front office staff were very helpful and friendly. The room was spacious but not thoroughly cleaned. There were stains on the wall paper behind the toilet where it had not been cleaned in a long time. The carpet had not been vacuumed and the bathroom floor looked like it had not been wiped down.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 13일
Hi Lindley,We're pleased to hear that you found our front office staff helpful and friendly! However, we apologize for the cleanliness issues you experienced in your room. Providing a clean and comfortable environment for our guests is our top priority, and we regret falling short of your expectations in this regard. Your feedback is invaluable, and we will address these issues promptly with our housekeeping team to ensure they are resolved. We appreciate your understanding, and we hope to have the opportunity to welcome you back for a vastly improved experience in the futureBest Regards,Aries Connects World

8/10 - 좋아요

Brendon 님, Okotoks

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable stay, with plenty of dining option in walking distance
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 8일
Dear Guest,Thank you for your feedback! We're delighted to hear that you had a comfortable stay with us and that you enjoyed the dining options within walking distance of our property. Providing convenient amenities and a pleasant experience for our guests is important to us, and we're thrilled that we met your expectations in this regard. We appreciate your support and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Best Regards,Aries Connects World

8/10 - 좋아요

Lindsey

가족 여행
좋아요: 청결 상태, 객실의 편안함
Not that bad
It was a okay stay had a room that had electrical problems the lights kept flickering on and off but the bed was comfortable and the water pressure was amazing would I stay there again probably not
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 8일
Hi Lindsey,Thank you for sharing your feedback with us, and we're sorry to hear about the electrical problems you experienced during your stay. Providing a comfortable and hassle-free experience for our guests is our priority, and we apologize for any inconvenience caused by the flickering lights. We will address this issue promptly with our maintenance team to ensure it doesn't happen again in the future. We're glad to hear that you found the bed comfortable and the water pressure amazing. If you ever reconsider, we'd love the opportunity to make it up to you with a more enjoyable stay.Best Regards,Aries Connects World

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Family stay
Check in was quick, clerk was efficient, not overly nice. Room was comfortable and as advertised. Beds were comfortable. Bathroom was small and shower was small but still working as needed. We did not eat breakfast as we had an engagement away from the hotel.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 8일
Hi David,Thank you for sharing your experience with us. We're glad to hear that your check-in process was quick and efficient, and that you found the room comfortable and as advertised. Providing a seamless check-in experience and comfortable accommodations are priorities for us, and we're pleased that we met your expectations in these areas. We appreciate your feedback regarding the clerk's demeanor and the size of the bathroom and shower, and we'll take this into consideration as we strive to enhance our guests' experiences. If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to reach out. Thank you for staying with us, and we hope to welcome you back in the future!Best Regards,Aries Connects World

8/10 - 좋아요

JENNIE

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found trash in trashcan and what appeared tobe the rim of a drink bottle on floor near bed.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 5일
Hi JENNIE,We apologize for the oversight during your stay, and we appreciate you bringing it to our attention. Cleanliness is a top priority for us, and we regret that we fell short of your expectations. Rest assured, we will address this with our housekeeping team to ensure a thorough and diligent inspection of every room. Your feedback is crucial in helping us improve, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Best Regards,Aries Connects World

10/10 - 훌륭해요

NE MENTAL HEALTH REG III

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth a repeat stay!
Great location! Hot breakfast and good coffee. Friendly staff, clean rooms, comfortable bed....I'll stay here again.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 31일
Dear Guest,Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our great location, hot breakfast, and good coffee. It's wonderful that our friendly staff, clean rooms, and comfortable beds left a positive impression on your stay. We truly appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay. Best Regards,Aries Connects World

8/10 - 좋아요

Claudine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Check in was fast and front desk clerk was nice and informative. Property is well taken care off. Room is spacious and clean except only complaint is the smell of cigarette smoke in the room, a previous guest has smoked in the room even tho it’s a none smoking room and the smell is still well imprinted in the room. The room needs to be air out for a while for the smell to leave the room. 124
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 31일
Hi Claudine,Thank you for your positive comments regarding the fast check-in, helpful front desk clerk, and the overall well-maintained property. We sincerely apologize for the inconvenience caused by the lingering smell of cigarette smoke in your room. Your feedback is valuable, and we'll ensure that necessary measures are taken to address this issue promptly. We appreciate your understanding, and if there's anything else we can do to enhance your stay, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more comfortable experience.Best Regards,Aries Connects World

10/10 - 훌륭해요

Monseeta

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay overnight!
Great stay. Friendly staff! Room was clean. No microwave but we didn’t need one! Rested well and beds were comfortable.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 23일
Hi Monseeta,Thank you for your positive review! We're delighted to hear that you had a great stay and found our staff friendly. It's wonderful that your room was clean, and you rested well on our comfortable beds. We appreciate your understanding about the absence of a microwave, and we're glad it didn't impact your overall experience. If there's anything specific you'd like to see in the future or if there's anything we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back for another comfortable and pleasant stay. Best Regards,Aries Connects World

6/10 - 괜찮아요

Schuyler

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 23일
Hi Schuyler,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best Regards,Aries Connects World

10/10 - 훌륭해요

Liesl

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 31일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

carolyn

좋아요: 청결 상태, 직원 및 서비스
The front desk representative was very knowledgeable of the hotel information. I like the fact that the check out time is 12 noon. My dislike of the hotel is that it's dated. The toilet flushed loudly, the lights in the bathroom area were really dim.
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Hi carolyn,Thank you for sharing your feedback with us. We're pleased to hear that you found our front desk representative knowledgeable and appreciated the check-out time. However, we apologize for any inconvenience caused by the dated aspects of the hotel, including the loud toilet flush and dim lights in the bathroom area. Your comments are valuable, and we'll take them into consideration as we work towards improvements. If there's anything specific you'd like us to address or if there are ways we can make your next stay even better, please feel free to let us know. We value your visit and hope to have the opportunity to provide an enhanced experience in the future.Best Regards,Aries Connects World

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a stopover in Mississippi and stayed at this hotel several times; the staff was great, and the stay was pleasant.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Deann

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 2일
Dear Deann, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Aries Connects World

8/10 - 좋아요

Kendall

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 19일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

BONNIE S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
lighting in the room is very insufficient especially in the bathroom
2023년 12월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Hi BONNIE,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with insufficient lighting, particularly in the bathroom. Your comfort is a priority for us, and we appreciate you bringing this to our attention. We will promptly assess and address the lighting in the room, ensuring a brighter and more comfortable environment for our guests. If there's anything else you'd like to share or if you have specific suggestions, please feel free to contact our customer service team. We value your input and hope to have the opportunity to provide you with an improved experience during your next stay.Best Regards,Aries Connects World

10/10 - 훌륭해요

Kendall

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 11일
Hi Kendall,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Aries Connects World

10/10 - 훌륭해요

Olin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Care Team 님, 2024년 2월 5일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
The staff was amazingly helpful.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 19일
Hi James,Thank you for your positive feedback! We're thrilled to hear that our staff was amazingly helpful during your stay. Providing excellent service is our top priority, and we're delighted that our team made a positive impact on your experience. If there's anything specific you'd like to highlight about the service or if there's anything else we can do to make your future stays even more enjoyable, please let us know. We appreciate your kind words and look forward to welcoming you back.Best Regards,Aries Connects World

10/10 - 훌륭해요

Donald 님, Long Beach

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was highly recommended to me by a fellow business friend. Now that I have checked in, I can see why he did. This is a great choice for this area if you can get a room. The front desk clerk is a first class professional, too. Great amenities. Don't hesitate to book a room here.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear Donald,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Aries Connects World

10/10 - 훌륭해요

Shelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice and staff were very nice and courteous
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Hi Shelley,Thank you for taking the time to share your experience. We're delighted to hear that you found our room accommodations to your liking and that our staff provided you with courteous and attentive service. Ensuring our guests' comfort and satisfaction is our top priority, and it's truly gratifying to receive such positive feedback. Should you have any specific suggestions or preferences for your future visits, please do not hesitate to let us know. We're committed to continually enhancing our services to meet and exceed your expectations.Best Regards,Aries Connects World

6/10 - 괜찮아요

Starr

좋아요: 직원 및 서비스, 객실의 편안함
Had a roach in room, killed it
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Hi Starr,I'm truly sorry to hear about the unwanted visitor in your room. We take reports of pests seriously and have pest control measures in place, but it seems one slipped through. Please accept our apologies for this inconvenience. If you encounter any further issues or if there's anything else we can do to assist during your stay, please don't hesitate to reach out to our staff. Your comfort and satisfaction are important to us, and we'll take immediate steps to address this matter. We hope to host you hassle-free next time!Best Regards,Aries Connects World

8/10 - 좋아요

LLOYD 님, LILBURN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Care Team 님, 2023년 11월 29일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to I 20.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 28일
Hi Gary,Being conveniently located near I-20 is one of our advantages! If there's anything more we can do to make your stay even better or any specific aspects you found particularly helpful due to our proximity to the highway, please feel free to share. We're here to ensure your experience remains convenient and comfortable! Thank you for choosing us!Best Regards,Aries Connects World

2/10 - 너무 별로예요

Angela

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 22일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Patricia

While at a meeting they took everything out of my prepaid room and took it to the front desk without telling me. After the meeting, my key still opened the door as usual. Shortly there after, the man they had rented my room to tried to enter with his key. The staff were rude unapologetic and it required a trip to the front desk to get any answers and have the problems rectified.
2023년 11월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 17일
Dear Patricia,I'm truly sorry to hear about the unsettling experience you had during your stay. It's completely unacceptable that your prepaid room was accessed and your belongings removed without your knowledge or consent. This is a serious breach of our standard procedures and I understand the frustration and inconvenience this must have caused. Your comfort and security are our top priorities, and I apologize for the unprofessionalism and rudeness displayed by our staff in handling this situation. Please know that we take this matter seriously and will address it with the utmost urgency to ensure that such incidents do not occur again in the future. If there's anything further we can do to rectify this and regain your trust, please don't hesitate to reach out. We value your feedback and your experience will be used to improve our services.Best Regards,Aries Connects World

6/10 - 괜찮아요

Karen

별로예요: 숙박 시설 상태 및 시설
After I was checked in for a second floor room, the clerk told me that the elevator was out of commission.
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 15일
Hi Karen,I'm sorry to hear about the inconvenience with the elevator during your stay. We understand the importance of having all facilities fully operational for our guests' comfort. Your feedback regarding the property conditions and facilities is valuable to us, and we're actively working to address and improve these issues. If you decide to stay with us again, we'll strive to make sure your experience is more seamless and enjoyable.Best Regards,Aries Connects World

4/10 - 별로예요

Darla

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Hi Darla,It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to hear from you about the areas where improvement is needed. Please feel free to give in your comments and suggestions. We hope to provide you with a flawless experience in the future!Best Regards,Aries Connects World

10/10 - 훌륭해요

LLOYD 님, LILBURN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Care Team 님, 2023년 11월 8일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 - 괜찮아요

Richard 님, Kankakee

별로예요: 청결 상태
답변 제공: Customer Care Team 님, 2023년 11월 8일
Dear Guest,We appreciate your feedback, and we apologize for any issues you encountered with cleanliness during your stay. Maintaining a clean environment is a top priority, and we take your comments seriously. Your feedback will help us improve, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Best Regards,Aries Connects World

10/10 - 훌륭해요

Tyler

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 31일
Dear Tyler,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards,Aries Connects World

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 11일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 - 괜찮아요

Jennifer

2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 11일
Dear Jennifer,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best Regards,Aries Connects World

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the price plenty of places to dine within walking distance
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 10일
Hi James,We're delighted to hear that you had a great stay with us and found our hotel to be a good value for the price. It's also wonderful to know that there were plenty of dining options within walking distance, making your stay even more convenient. If you have any specific feedback or suggestions for us to continue providing a positive experience, please feel free to share. We appreciate your business and hope to welcome you back in the future!Best Regards,Aries Connects World

10/10 - 훌륭해요

Ted

2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 24일
Dear Ted,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Aries Connects World

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 8일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Sherese

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a joy to stay here will stay again
2023년 9월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 7일
Hi Sherese,We're delighted to hear that you always enjoy your stays with us! Your continued loyalty is greatly appreciated, and we look forward to welcoming you back for another joyful stay in the future!Best Regards,Aries Connects World

8/10 - 좋아요

Robert

2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 6일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel.
Bathtub was very slippery.
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 1일
Dear Pamela,We appreciate your feedback about the bathtub being slippery. Guest safety is a top priority, and we apologize for any inconvenience you experienced. We will take this into consideration and look into adding anti-slip measures to our bathtubs to ensure a safer experience for our guests. Thank you for bringing this to our attention, and we hope to provide you with an improved stay in the future.Best Regards,Aries Connects World

10/10 - 훌륭해요

Quentin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 31일
Hi Quentin,Thank you for sharing your wonderful experience regarding the recent stay. We hope that you will continue to choose us!Best Regards,Aries Connects World

8/10 - 좋아요

Allen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 24일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 - 좋아요

Chance

2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 7일
Dear Guest,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Aries Connects World

10/10 - 훌륭해요

Christy 님, Tulsa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 18일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Jane

2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 12일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Mary Ann

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely one of the best places I have stayed at, all the employees were so helpful and a blessing. Will come and stay there again.
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 9일
Hi Mary,Thank you for your kind words! We're delighted to hear that you had a wonderful stay and that our team could make a positive impact on your experience. We look forward to welcoming you back for another great stay in the future. Safe travels!Best Regards,Aries Connects World