로비

퀄리티 인 여행 후기

2.5 out of 5
퀄리티 인
1035 Highway 49 South, Richland, MS

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 197개 이용 후기 중 44개" "
평점 8 - 좋아요. 197개 이용 후기 중 69개" "
평점 6 - 괜찮아요. 197개 이용 후기 중 40개" "
평점 4 - 별로예요. 197개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 197개 이용 후기 중 19개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Loren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find . .quiet . .clean
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Loren,Thank you for your glowing feedback. We're delighted to hear that you found our location easy to find and enjoyed the peaceful and quiet atmosphere during your stay. Maintaining a clean environment is a top priority for us, and we're glad you found our accommodations up to your standards. We hope to welcome you back for another pleasant experience in the future!Sincerely, Hotel Manager

4/10 - 별로예요

Rhonda 님, Foley

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is extremely run down. Lock didn't work properly on door. Floor was cracked in room and air conditioning needs upgraded.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Rhonda, We appreciate your feedback and will share it with our team for future improvements. Your comments are valuable for enhancing the quality of our facilities and services. Thank you for bringing these issues to our attention.

8/10 - 좋아요

Luz

N/a
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 27일
Dear Luz,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Dawn

아이를 동반한 가족 여행, 가족 여행
It says breakfast is free but if you don’t like waffles the only breakfast you will get is a half of honeybun
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Dawn,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our breakfast options are designed to cater to a variety of preferences, including waffles as a highlighted offering. We appreciate your feedback and will take it into consideration as we continually strive to improve our services.

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, comfortable room. No complaints.
2023년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 27일
Dear Martin,Thank you for taking the time to share your positive experience. We're thrilled to hear that you found the room nice and comfortable, and we appreciate your kind words. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom was not clean (Toilet,bathtub). I wiped water of the ground with a towel and it came up black. Sheets had stains.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the cleanliness of your room. We strive to maintain a high standard of cleanliness and we are disappointed to hear that we fell short in this regard. Your comments have been passed along to our housekeeping team for immediate attention.

6/10 - 괜찮아요

Roxana

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Thin mattress
Very thin mattress on a metal frame. Check in and everything but the bed was great. The bed was a thin mattress and with it being on a metal frame every time you moved it sounded like metal can if you squeeze it.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Roxana,We appreciate your feedback regarding the mattress on a metal frame. We apologize for any inconvenience caused and regret that it did not meet your expectations. Your comments will be shared with our team for improvement. Thank you for choosing our hotel and we hope to welcome you back in the future.

4/10 - 별로예요

Sharon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quality Inn
Bathtub was old and scratched. Chair in room was old, faded and dirty.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Sharon,Thank you for sharing your feedback regarding the bathtub and chair in your room. We appreciate your input on areas that may need improvement. Our team will take note of these concerns to ensure a better experience for our future guests.

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Jason,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a good experience with us. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

David

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 18일
Dear David,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely,Hotel Manager

4/10 - 별로예요

Jaleayah

Mold on shower curtain. Strong cigarette smell.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 17일
Dear Jaleayah,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Lila

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hello Lila,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 - 별로예요

calvin

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
charge way to much for pet
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 30일
Hello calvin, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Served it’s purpose
The bed was extremely hard just on a platform. There is no carpet in the rooms and the breakfast was inedible. Our stop was due to a long drive from Vegas to Florida. Good thing it was a overnight stay only otherwise we would have picked a different place
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Dear Guest,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our bed and breakfast. Please do come see us again.

10/10 - 훌륭해요

Jasmine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is excellent. Checking in and out plus stay was nice. Thanks much.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 23일
Hello Jasmine,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff. Your voice is very valuable to us and we hope you will return on your next travels.

6/10 - 괜찮아요

Fred

별로예요: 숙박 시설 상태 및 시설
The room had a odor to it. The tv didn’t work properly. It was just a place to stay overnight and move on.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello Fred, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 - 별로예요

Dana

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very unclean.
The floor in our room was nasty. Our feet were black. The bed cover was dirty and needed to be washed. If there had been any other hotels with vacancies, we would NOT have stayed there.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello Dana, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 - 좋아요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No too bad
Decent place to stop when passing through
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 16일
Hello Jeff,Know that your voice is of tremendous importance to us and we value your comments about our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 - 좋아요

maureen

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 11일
Hello maureen,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 - 좋아요

Thibault

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1 nuit chambre 2 lits
Hotel bien situé. Chambre propre, bien équipée! Literie peu confortable, sommier métalique faisant un bruit infernal à chaque mouvement… Wifi peu fonctionnel, signal faible. Petit dej bon et varié. Parking gratuit. Nombreuses options de restauration à proximité. Un peu de bruit car proche d’une route très fréquentée et chambres donnant sur le parking…
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 25일
Hello Thibault,Thank you for your review and comments regarding our parking and your insights regarding our wifi . We hope to see you again in the future.

2/10 - 너무 별로예요

Jeremy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled like smoke SO BAD even though it was listed as non smoking. I woke up with a migraine because of it!! There was a huge smashed bug on the wall that the cleaners didn’t even bother to wipe off, the beds were hard flat and felt like a cot with a mattress thrown on top. Our sheets had very obvious pee stains on them so we slept on top of the covers bc that’s freaking gross. If it hadn’t been 11pm when we checked in we would’ve found somewhere else to stay - unless you are cool with paying $100 for that I would NOT stay here. Oh almost forgot, we got up with our backs aching and heads pounding the next morning and took our 3 kids down to have breakfast only to find not a single hot item left. A few slices of bread and some waffle batter, and they would not refill anything.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
Hello Jeremy,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

8/10 - 좋아요

Minuette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Hello Minuette,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hello Daniel,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 20일
Hello William,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 - 괜찮아요

Rick

가족 여행
Average hotel.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 8일
Hello Rick, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

4/10 - 별로예요

Sonya

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No phone plugs, dirty wash cloths, tin, yes tin, bed frame that made noises when you moved on it, hard six inche mattress and a floor strip that I tripped on coming out of the bathroom, bathroom door did not close smoothly.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 2일
Hello Sonya,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

10/10 - 훌륭해요

PATRICIA 님, Cabot

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was a breeze. Bed was less than great but it served its purpose. I just needed to sleep in it. Convenient to wide variety of food/gas/shopping locations.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 28일
Hello PATRICIA,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our bed. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place for the price
Changed room since AC/Heat did not work. Bed very comfortable but frame was noisy. Very nice, clean shower.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 25일
Hi Melissa,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Though glad that our staff took care of it iimmediately. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

4/10 - 별로예요

Paul

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Motel Hidden behind a car wash business. Big sign at desk proclaiming breakfast from 6am til 9 am Lobby with waffle maker and cereal dispensers noted at check in. At 6:20 in morning, Nothing! No one in office to speak to. Other reviewers have had breakfast issues as well. Looks like there were just too few people there that night for the staff to bother with.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 15일
Hello Paul,We appreciate the comments, especially with regards to your opinion of our staff and also our breakfast. We appreciate you taking the time to share your experience.

4/10 - 별로예요

Suzanne

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 17일
Hello Suzanne, Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 - 괜찮아요

Iain

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfriendly evening staff with no greetings or verbal acknowledgments. Asked for a non smoking room and the first room I was put in smelled of smoke. When staff was informed, no acknowledgment was said until a new room was given.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 12일
Hello Iain,Thank you for taking the time to share your comments regarding our staff and also our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 - 너무 별로예요

Morayma

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 3일
Hello Morayma, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 - 별로예요

Elaine 님, Mayview

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beds and bed and bath linens were below par. Breakfast was frozen patties that had to be microwaved. One microwave for about 7 guests at the time. There was cold cereal, no fruit or yogurt. Decor in the rooms was 1970s, cornice over window didnt fit.
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 3일
Hello Elaine, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Karissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 7일
Hello Karissa,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

2/10 - 너무 별로예요

Debbie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was old, outdated, not as represented at all. The thin mattress was on a metal frame that popped ever time you moved. Bed was uncomfortable. Awful
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 3일
Hello Debbie, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

6/10 - 괜찮아요

Martin

좋아요: 청결 상태, 직원 및 서비스
Some of the electrical outlets didn't work, and the bathroom light was very dim. I noted this online in the check-in review, but nothing was done about it.
2022년 12월에 3박 숙박함
답변 제공: harry 님, 2023년 1월 19일
i really apologized for the issue. it have been corrected

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend getaway
It was a good trip even though we had to change rooms because of heating problems
2022년 11월에 2박 숙박함
답변 제공: harish 님, 2023년 1월 19일
I am really sorry for that issued. the problem have been corrected.

10/10 - 훌륭해요

Jim

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy on and off of I-20!
답변 제공: Manager 님, 2023년 3월 3일
Hello Jim,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2/10 - 너무 별로예요

charles

출장 여행
no qualty here
did not get the room i reserved and paid for. dirty smoking room, mold in bathroom. dirty sheets.
2022년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 3월 3일
Hello charles, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

8/10 - 좋아요

Richard

The managing desk clerk needs to smile and give a good rapport.
2022년 10월에 1박 숙박함
답변 제공: harry 님, 2022년 10월 13일
Thank You

2/10 - 너무 별로예요

John 님, Castle Rock

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was filthy, walls and paint were dirty and gross! GFCI above sink was broken and didnt work! Not a good experience at all! Wont be back!
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

joshua

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

William

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Jacki

2022년 3월에 1박 숙박함

2/10 - 너무 별로예요

John 님, Boise

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty, bedding dirty with cigarette burn holes. No elevator, had a very elderly dog that couldn’t get up the stairs… asked for a first floor room and was told none were available, yet the parking lot was empty and it was 6 pm. Checked out within an hour of checking in. Will never stay at a Quality Inn again.
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Trevor

연인과의 여행, 반려동물 동반 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access. In terrible need of updates. Weird, harsh decor, not calming at all. Furniture looks like mixed pieces from goodwill. Chair was horribly stained. Otherwise seemed clean. Morning person greeted me in her PJs 😳 Said breakfast but only coffee
2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Basic one night inexpensive stay.
I was disappointed that the shower did not work properly. I reported it to the manager before leaving. It was a basic place to stay. It was nothing extra.
2022년 2월에 1박 숙박함
답변 제공: f 님, 2022년 2월 16일
improvement have been made

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service
It was great. Super great service
2022년 2월에 1박 숙박함
답변 제공: h 님, 2022년 2월 16일
Thank you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 3박 숙박함
답변 제공: h 님, 2022년 2월 16일
thanks,

8/10 - 좋아요

Regina

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Quiet
2022년 1월에 1박 숙박함
답변 제공: k 님, 2022년 2월 16일
thank you