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베스트 웨스턴 메이포트 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 메이포트 인 & 스위트
2389 Mayport Road, Atlantic Beach, FL

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 617개 이용 후기 중 210개" "
평점 8 - 좋아요. 617개 이용 후기 중 231개" "
평점 6 - 괜찮아요. 617개 이용 후기 중 99개" "
평점 4 - 별로예요. 617개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 617개 이용 후기 중 32개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Best Western in Mayport was very conveniently located as I visited family who were receiving care at the Mayo Clinic in Jacksonville. The breakfast and staff member, Rosie, were excellent. There were hot eggs, protein, make-your-own waffles and oatmeal every day along with cereals, yogurt, breads, fresh fruit, juice and coffee. I used the fitness room once and that was great (although I couldn't find the remote for the TV). Overall the room was clean and fresh linens were provided. The microwave, coffee maker and refrigerator with a small freezer came in very handy. The hotel could use on-going upgrades and I'd suggest removing carpeting and putting in hard flooring to make things easier to clean. The cost was a bit higher than I would have liked (about $650 for a four night stay for one person), but within the range of other options.
2024년 3월에 5박 숙박함
답변 제공: Thomas H. 님, 2024년 3월 18일
Linda: thank you for staying with us and for sharing your review. We hope to have another opportunity to serve again. All the very best,

6/10 - 괜찮아요

Mikiko

Poor insulation of the room that I stayed in room # 127. I could hear Nextdoor conversation /noise so annoying very bad experience.
2024년 3월에 2박 숙박함
답변 제공: Thomas H. 님, 2024년 3월 12일
Mikiko: thank you for staying with us - we apologize for any inconvenience.

6/10 - 괜찮아요

Teresa

가족 여행
This hotel was not in a nice part of town. Barbed wire on the fence around the property. No place to walk the dog. No where to eat nearby. The staff was great especially the woman in the breakfast room. Dogs are allowed for an extra fee.
2024년 3월에 1박 숙박함
답변 제공: Thomas H. 님, 2024년 3월 8일
Teresa: thank you for staying with us and sharing your feedback.

4/10 - 별로예요

Ricky

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
We selected the BW on the beach, for 2 nights at $300. When i got my email with the address it was not the beach. The floors were gross and nasty and stunk. The bath tub had pubic hairs in it. The beds were hard and the head of the be was tilted downward so i had to sleep on the ither end. And to top that off we had a wonderful view of a a homeless person that was living between the motel and the dollar tree, which greeted our morning with popping a squat right out in the open . Needles to say we did not stay the second night.
2024년 3월에 2박 숙박함
답변 제공: Thomas H. 님, 2024년 3월 5일
Ricky: I apologize for the frustration with your booking and hope that we would have another opportunity to make this up to you. All the best,

10/10 - 훌륭해요

Shaun 님, Gainesville

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very quiet and peaceful. The location was very convenient for what I needed.
2024년 3월에 1박 숙박함
답변 제공: Thomas H. 님, 2024년 3월 4일
Shaun: thank you for staying with us and for sharing your review. Hope to see you again soon!

8/10 - 좋아요

Jamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Thomas H. 님, 2024년 2월 26일
Jamela: thank you for the business and for sharing a review. Hope to see you again real soon!

8/10 - 좋아요

Elisabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet and comfy.
2024년 2월에 1박 숙박함
답변 제공: Thomas H. 님, 2024년 2월 19일
Elisabeth: thank you for staying with us and for sharing your experience. Hope to see you again soon!

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Thomas H. 님, 2024년 2월 20일
Hi Cheryl: thank you for choosing to stay with us and for sharing your review. We would love to serve you again should your future travels permit.

10/10 - 훌륭해요

Gary

2024년 2월에 1박 숙박함
답변 제공: Thomas H. 님, 2024년 3월 20일
Gary: thank you for the business and for sharing your reivew. Hope to see you again in the near future.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Value.
2024년 1월에 1박 숙박함
답변 제공: Thomas H. 님, 2024년 2월 4일
James: thank you for staying with us and for sharing your review. We hope to see you again soon!

8/10 - 좋아요

Lenora

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Thomas H 님, 2024년 1월 19일
Lenora: thank you for staying with us and for sharing your review. We hope to see you again real soon!

2/10 - 너무 별로예요

Jorge

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place horrible never had a manager on duty to help and the staff just knew how to say I’m sorry we can’t help call Monday to speak to a manager. I reported animals in the room and bathroom. Do not stay on the place.
2024년 1월에 2박 숙박함
답변 제공: Thomas H 님, 2024년 1월 14일
Jorge: thank you for providing us feedback on your stay. I apologize we failed to exceed your expectations. Hopefully we will have another opportunity in the future. All the best,

10/10 - 훌륭해요

Cuong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is very nice for the price.
2024년 1월에 1박 숙박함
답변 제공: Thomas H. 님, 2024년 1월 10일
Cuong: thank you for staying with us and for sharing your review. Hope to see you again in your future travels.

4/10 - 별로예요

RONALD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Last Stay At This Best Western
My wife and I travel very infrequently, her sister hosted our Thanksgiving Fest there in Atlantic Beach. I've never booked anything using Hotels.com, I have $150.00 worth of your gift cards, so when I made our reservation on line I thought I was reserving the room with my debit card then use the gift cards upon arrival for the partial payment. As we were checking in Robby was on the desk, and stated that our room had already been pre-paid by Hotels.com and I would be unable to use the Hotels.com gift cards at this time. So that was bad enough, but around 9:00 am, 11/24/23, Room 208-B, I was showering, slipped and fell in the tub, on the way down I grabbed the shower curtain, bending the shower rod, the non-skid surface of the bath tub has worn off over time and was smooth to the touch, my back was sore for about a week and it appears that I'm ok, so I'm not considering filing a complaint. My wife was just outside the door when I fell, took photos of the bent rod, absence of grab bar, and the worn down surface bottom of the tub. As we were checking out we advised the maid service about what just happened and appraised BW's desk clerk the same information. If you need to contact me, my phone # (941) 761-4959, email: RMCLEOD8103@gmail.com, sincerely, Ron McLeod
2023년 11월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 12월 29일
Hi Ronald: we are working to investigate this further and have immediate plans to update the bathrooms in each guest room to shower enclosures. I am also researching a way we can honor your gift cards and I will follow up with you. Thank you! Thomas Huss

8/10 - 좋아요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Thomas H. 님, 2023년 12월 10일
Brandon: thank you for the business and for sharing your review. Have a wonderful Christmas holiday!

8/10 - 좋아요

Natalia

좋아요: 청결 상태, 직원 및 서비스
The service was very good. The people that works there are very friendly and helpful. They were always willing to help us.
2023년 11월에 3박 숙박함
답변 제공: Thomas H. 님, 2023년 11월 29일
Natalia: thank you for your patronage and for sharing your compliments of our staff. We hope to have another opportunity to serve you again soon!

8/10 - 좋아요

Jacob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great cheap hotel
2023년 11월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 11월 29일
Jacob: thank you for choosing to stay with us and for sharing your review. Hope to see you again real soon!

8/10 - 좋아요

Blaine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean and convenient to JAX Beach. Id stay there again
2023년 10월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 10월 25일
Blaine: thank you for staying with us and for sharing your feedback. Hope to see you again real soon!

4/10 - 별로예요

Tamara

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
The carpet in our room had holes in it. The pool you had to go out the hotel and walk around the property to get access to the pool. The staff wasnt very friendly and acted like you were inconvenient for asking how to access the pool. The pool was relaxing and well upkept. The breakfast was a muffin as the oranges in florida was well past ripe. Which was shocking because florida oranges. Would not recommend especially when there are soooo many other hotels in the area.
2023년 10월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 10월 19일
Hi Tamara: thanks for staying with us. We appreciate your review and will use your feedback to ensure we are providing superior service and quality. Hopefully we will have another opportunity to serve you again soon!

10/10 - 훌륭해요

Lavon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 10월 15일
Hi Lavon: thanks for staying with us and for sharing your review. We appreciate your business and hopefully we'll see you again real soon! Stay safe,

10/10 - 훌륭해요

Anton

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2023년 9월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 9월 29일
Hi Anton: thanks for your business and for sharing a review. Hope to see you again soon, until then stay well.

10/10 - 훌륭해요

Yolanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely friendly staff from front desk to the repair man we saw in the hallway. Very clean. Nice landscaping. Pleasant pool.
2023년 9월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 9월 27일
Hi Yolanda: thank you for your patronage and for the nice compliments. Our staff work hard to provide the very best service and it's nice to hear their efforts didn't go unnoticed. We hope to have another opportunity to serve you again should your future travels permit. Kindest regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 9월 25일
Thank you for the business and for sharing your review. Travel safe!

4/10 - 별로예요

Shyla

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 9월 24일
Hi Shyla: thank you for staying with us and for sharing your review. We hope to see you again in the near future. All the best,

2/10 - 너무 별로예요

andrew

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Everyone was very friendly. The night before I was to check out, I left my phone in an Uber. The Uber driver returned my phone that same evening around 10:30 pm. The next morning from the time I woke and for the next 4 hours I lost my ability to work or even leave because everything is in my phone. After 4 hours of stress I decided to ask the front desk if they had my phone. It was then the woman working said "oh yes, here is a note from the Uber driver. Then she proceeded to tell my I had 20 minutes to check out. Zero compassion of the problem. Then I found out that not only did the woman at the desk neglect to simply call my room or knock on the door to relay the message, the person that was at the desk the night prior refused to accept the phone from the Uber driver, he never bothered to attempt to inform me that my phone was there. We all know our phones are heavily attached to our lives. I found both employees to have complete disregard for me or the circumstance that caused my a great deal of stress. The woman at the front was equally insensitive to the situation because she had the ability to inform me first thing in the morning. I will never stay at this property again.
2023년 9월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 10월 31일
Hi Andrew: I apologize for the inconvenience you experienced. Unfortunately, the Uber driver did not provide your identity when the phone was left which is why the desk personnel was hesitant to accept it. I'm glad you did finally get it and again I sincerely apologize that this was not handled more accurately by all parties. Thank you for the business, we will use this feedback to implement improvements for these types of scenarios moving forward. Wishing you all the very best,

8/10 - 좋아요

Giacomo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Thomas H. 님, 2023년 8월 29일
Hi Giacomo: thank you for staying with us and for sharing your review. We hope to be able to serve you again in the future. Stay safe,

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff from check in to housekeeping.. room very comfortable and bed comfortable…
2023년 8월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 8월 27일
Hi Karen: thank you for choosing to stay with us and for shairng your experience with others. We are delighted to hear you had a comfortable experience and hope to see you again soon! Stay safe and God Bless.

8/10 - 좋아요

Michael

The smell of cigarettes in the room was overwhelming. No I didn’t ask for non smoking room because the entire hotel is “non smoking “ (signs posted and clearly stated online) will never stay at a best western again. I can still smell it on my suitcase and clothes I didn’t wear.
2023년 8월에 2박 숙박함
답변 제공: Thomas H 님, 2023년 8월 25일
Hi Michael: we certainly appreciate your business and always strive to provide a more superior experience than what you have indicated. We are 100% non-smoking and we would have gladly exchanged your room had we known at the time, but at any rate, I hope we will have an opportunity to make this up to you. Thanks again and we wish you all the very best.

10/10 - 훌륭해요

theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 8월 22일
Hi Theresa: many thanks for your patronage and for sharing your five-star review. We hope to see you again soon.

10/10 - 훌륭해요

pedro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and the ac was blowing cold air!
2023년 8월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 8월 21일
Hi Pedro: thank you for staying with us and for sharing your feedback. Glad you were able to keep cool in this extreme heat. Travel safe and call on us again should you return to the area!

10/10 - 훌륭해요

Brent 님, Greenville

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great family getaway! Something fun for everyone.
2023년 8월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 8월 20일
Thank you Brent for chosing to stay with us and for sharing your experience with us. We are delighted that you enjoyed the stay and we are looking forward to seeing you again! All the very best,

4/10 - 별로예요

Eddie

별로예요: 숙박 시설 상태 및 시설
The initial appearance seemed rundown. The hallway was dirty and smelled musty. They were broken blinds. The phone in our room did not work at all.
2023년 7월에 5박 숙박함
답변 제공: Thomas H. 님, 2023년 7월 13일
Hi Eddie: thank you for your business, I sincerely apoogize that we failed to deliver a more superior experience and hope to have another opportunity to make it up to you. Travel safe!

4/10 - 별로예요

Liz

가족 여행
Extremely run down, the room had a mildew or musty smell. Loud, could hear through the walls to neighbors easily. Nears in the wall decor, holes in the wall. Do not recommend
2023년 7월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 7월 10일
Hi Liz: thank you for the visit, we regret that we failed to meet your expectations. We will certainly investigate to ensure we are offering the highest quality and hopefully we can make this up to you on a future visit. Wish you all the very best,

10/10 - 훌륭해요

Huong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It nic
2023년 6월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 7월 3일
Hi Huong: thank you for your business and for sharing a review. Travel safe and often!

10/10 - 훌륭해요

Quavarrius

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Enjoy the stay, very nice staff
2023년 6월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 6월 17일
Hi Quavarrius: it was nice having you stay with us and we are delighted to hear you enjoyed your time with us. Hopefully we will see you again real soon, until then stay safe!

8/10 - 좋아요

Brent 님, Greenville

가족 여행
Good customer service!
2023년 6월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 6월 5일
Brent: we appreciate your patronage and are delighted to hear you were well taken care of. Kind regards,

8/10 - 좋아요

Angel 님, Pooler

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the Beach, 7 minutes drive. Safe area with restaurants and other things to do
2023년 5월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 6월 1일
Angel: thank you for your business and for sharing your feedback. We would love to host you again should your future travel permit. Thanks again!

2/10 - 너무 별로예요

Steven

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nasty out dated.
2023년 5월에 3박 숙박함
답변 제공: Thomas H. 님, 2023년 5월 31일
Steven: while we appreciate your business it concerns us that we failed to exceed your expectations. We would hope to have another opportunity to serve you with a more superior experience. Until then, wishing you all the very best.

8/10 - 좋아요

Muhammad

2023년 5월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 6월 17일
Hi Muhammad: thank you for your business and for sharing a review. Please call on us again should your future travels permit. Best regards,

10/10 - 훌륭해요

Lillian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When checking in we were greeted by employee Named Bobby he was friendly curious and made check-in a breeze.
2023년 5월에 3박 숙박함
답변 제공: Thomas H. 님, 2023년 5월 23일
Hi Lillian: thank you for staying with us and for sharing your feedback. Bobby will be delighted to know that his efforts to provide stellar customer service are appreciated. Hope to see you again in the near future! Thomas H.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2023년 5월에 1박 숙박함
답변 제공: Thomas Huss 님, 2023년 5월 18일
Hi Patrick: thank you for staying here with us and for sharing your feedback. We would love to host you again should your future travels permit. Stay safe, Thomas H.

8/10 - 좋아요

Ronald J.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was quiet & easy to find
2023년 4월에 2박 숙박함
답변 제공: Thomas H 님, 2023년 4월 30일
Ronald: thank you for your business and for sharing your review. Hope to see you again in the near future, until then stay safe.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible smell in the room
2023년 3월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 3월 30일
Thank you for staying at our property. We will certainly investigate the irritant issue and appreciate the feedback. Hope to see you again soon.

2/10 - 너무 별로예요

Alain

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the room had a very strong odor, they tried to spray, did not mask the odr staff was unresponsive
2023년 3월에 2박 숙박함

8/10 - 좋아요

Catie

2023년 3월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 4월 3일
Hi Catie: thank you for choosing our hotel and for leaving a review. We hope to see you again soon, until then stay safe and well!

4/10 - 별로예요

Andrea

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Never again!
The floor was so dirty your feet turned black. The kids spilled water and when I dried it up the entire towel was brown and the employees claimed the carpets were cleaned. Obviously not. Workers in breakfast area very rude! Lots of homeless wondering through the parking lot. Phone absolutely disgusting! Curtains broken, lights broken.
2023년 3월에 2박 숙박함
답변 제공: Thomas H. 님, 2023년 3월 11일
Andrea: I sincerely apologize for the less than stellar experience. We will be using your feedback to ensure that we are offering the best service possible. We would hope to have an opportunity to make this up to you in the future. Again, I apologize and wish you the best!

8/10 - 좋아요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 3월 11일
George: thanks for your business and for sharing the review. Hope to see you again soon!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean, staff was very friendly and polite.
2023년 3월에 3박 숙박함
답변 제공: Thomas H. 님, 2023년 3월 10일
Michael: thank you for your recent stay and for sharing the nice review. We hope to have another opportunity to serve you again soon should your travels permit. All the very best,

8/10 - 좋아요

Natalie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beds were not too comfortable, or the pillows. The people above us were up all night playing music- not so much the hotels fault but they should’ve been aware.
2023년 2월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 2월 28일
Hi Natalie: We regret you had a less than stellar stay. We would love to be able to make this up to you so if your travels bring you back to the area let me know. Thanks for your business, Im sure we can make this up to you given the opportunity.

10/10 - 훌륭해요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Thomas H. 님, 2023년 2월 27일
Hi Gail: thank you for staying with us and for sharing your high rating review regarding your stay. We hope to see you again soon! All the very best,