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홀리데이 인 익스프레스 & 스위트 잭슨빌 사우스이스트 - 메디컬 센터 에어리어, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 & 스위트 잭슨빌 사우스이스트 - 메디컬 센터 에어리어, IHG 호텔
4791 Windsor Commons Ct, Jacksonville, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 522개" "
평점 8 - 좋아요. 1000개 이용 후기 중 249개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 97개" "
평점 4 - 별로예요. 1000개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 60개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve been staying at this hotel for 12 years and it’s always been a good experience.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Linda

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It was very convenient to Mayo Clinic. Room was clean. During the stay, they were painting outside of building. Having a person right outside your plastic covered windows is unsettling.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Sumeet

2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Zadjha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful & friendly. Room/bathroom was very clean/spacious. King sized bed was comfortable for my gf & I. The breakfast they served was great & we had many options to choose from. Nearby stores & restaurants were very close & within walking distance. We could walk to them if we wanted to instead of taking our car. Felt like a “home away from home”! 10/10 stay!!
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Zadjha, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Gregory 님, miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient and clean. Excellent check in.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Gregory, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great!
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Mary, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Mary

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is under construction. Once completed should be good.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Mary, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

6/10 - 괜찮아요

Marcia

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4/10 - 별로예요

Tiffany

별로예요: 청결 상태
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

Darryl

2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Darryl, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We will share your feedback with our team so we can coach them and make sure we provide all the amenities to ensure our guest have a smooth and excellent stay. We are glad to hear that overall, you enjoyed your stay.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Jose, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Scarlent

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Shawn, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

JEROME

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Jerome, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Kelli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They go above and beyond to help guests. Very compassionate and kind.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Kelli, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Maria, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Sarah 님, Lexington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Sarah, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Tag

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Michael

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Michael, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Cynthia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff
2024년 4월에 3박 숙박함

4/10 - 별로예요

C Dawn

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The upkeep of the facility is to be desired. I went to start the shower, and the bath faucet almost came off the wall. There was obvious water leak marks on the ceiling above the tub, and water damage to the shelf in the bathroom. The AC was unstoppable. The fan kept going and groaning all night. And, I found the bed covers dusty. Shelving in the cabinet was also ripped out. The last time we stayed there in another room, it was a way better experience. It was booked thru reward points and not Expedia. Don't know if that was the difference.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

LUIGI 님, CORAL GABLES

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in good condition and near mayo clinic
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kerry Lee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's very convenient to Mayo Clinic and shops nearby.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Donald

Everythingtjing was great!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Florin

2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Thank you, Florin, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

2/10 - 너무 별로예요

DAISY

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty and stinky rooms and needs to be demolished
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank you, ArtTraveler07, for taking the time to provide feedback about your experience. We will share your feedback with our team.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would be nice to have more luggage carts and fully stocked sundry market
2024년 4월에 5박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank you, Patricia, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Francisco

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

richard

좋아요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 - 괜찮아요

Sean

가족 여행
좋아요: 직원 및 서비스
We found multiple baby spiders on our nightstand each night, otherwise room was clean. There was a fire on the third floor the morning of checkout. Had to lug our stuff down 5 flights of stairs… took four trips. Breakfast was decent, but very hectic in the breakfast area.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank you, Sean, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We will share your feedback with our team so we can coach them and make sure we provide all the amenities to ensure our guest have a smooth and excellent stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. If there is anything I can do for you, please reach out to me.Again. thank you for choosing us for your travel needs and we hope to serve you again in the future.

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is amazing!!
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank you, Jeff, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태
Clean , nice staff, helpful.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank you, Michael, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

8/10 - 좋아요

Denise

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very quiet and clean setting for our stay. Close to Mayo and other points of interest.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank you, Denise, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank you, Michael, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

nancy 님, marianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable
2024년 2월에 1박 숙박함

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were very happy with our stay. Everything turned out really good and the staff and the ease was very welcome.
2024년 2월에 2박 숙박함

8/10 - 좋아요

William

좋아요: 직원 및 서비스
Not so bad- not so good
It was a decent experience. A welcoming check-in with about average quality rooms. Could’ve easily improved the overall quality by making sure that the rooms had enough amenities like soap but hey, it’s a Holiday Inn. What more can I expect?
2024년 2월에 1박 숙박함

8/10 - 좋아요

Mary

출장 여행, 가족 여행
Smell of mildew in shower. No hair dryer or tissues.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Patricia

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff. Easy to get to property and close to where we needed to be!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Pamela 님, Tampa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in staff very friendly; easy parking and walking distance to Publix and a few restaurants; close to Mayo Clinic - needs some smaller updates in bathrooms and elevators, but room was very comfortable and provides everything needed - would stay again - good value for price point
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed here before while at Mayo and were very pleased but this stay was not restful and we got little sleep as someone sounded like they were having a party in the breakfast area and we could hear them all hours of the night.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Lynn

가족 여행
We had a first floor room and had kids and adults running up and down hall nd in lobby until around 4 am. All were very loud in the lobby area as if I a bar
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Thank you, Lynn for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, sometimes situations may occur that are out of our control and require more attention for us to identify and resolve the issue. We will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

Steve

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Shoddy
1) Housekeepers either too lazy to inform management or mgmt dropping the ball : No closet clothes hanging rack. The drill holes are intact from the previous rack. Hangars on the floor. 2) The bathroom kleenex dispenser had exactly 2 , only 2, kleenexs. Housekeeper had stuffed the kleenexs into the mouth of the dispenser from the top. I could not believe it so looked inside the dispenser and saw that I was correct.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Thank you for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible; we will look further into this situation and use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Marjorie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Thank you, Marjorie, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.