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마이크로텔 인 앤드 스위트 바이 윈덤 잭슨빌 에어포트 여행 후기

2.5 out of 5
마이크로텔 인 앤드 스위트 바이 윈덤 잭슨빌 에어포트
13200 International Airport Blvd, Jacksonville, FL

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 378개" "
평점 8 - 좋아요. 1004개 이용 후기 중 244개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 141개" "
평점 4 - 별로예요. 1004개 이용 후기 중 121개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 120개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

youngjun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Microtel Inn & Suites by Wyndham 님, 2023년 5월 3일
Thank you!

10/10 - 훌륭해요

Ivelisse

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service
2024년 4월에 5박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 25일
Thank you!!

10/10 - 훌륭해요

Jessica

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I loved the service. Some of the bathroom was a little rusted. I didn't like that but overall a good stay
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 24일
Thank you for your recent stay and taking the time to review the hotel. I am sorry to hear about the rust issue you have experienced. I have shared your comments with my maintenance team for immediate attention. I hope in the future, you will choose to stay with us, as we do make necessary improvements where needed.

8/10 - 좋아요

Kimberly

Could it had safe in rooms
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 24일
Dear Kimberly, thank you for your stay and feedback; we will work on that. Hope we see you again!

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wish they would of had a safe in room and writing ✏️ items
2024년 4월에 4박 숙박함

8/10 - 좋아요

lasheltra

좋아요: 직원 및 서비스
I feel they need to update the bathrooms and the rooms
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 24일
Thank you for your recent stay with us. We appreciate you taking the time to inform us of your concerns. I will be using your comments for improvements to property. It’s through comments such as yours for us to be able to improve.

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 24일
Thank you!

4/10 - 별로예요

hallie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not recommend. There was a bug on the table in our room upon arrival. Also key wouldn't work after 1 day and had to reset. Had to stand in line with about 8 others to get key reset. Continental breakfast = poor. Vending machine credit would not work. Only took $1 or quarters= inconvenience. Very outdated!
2024년 4월에 2박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 24일
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.

10/10 - 훌륭해요

Frances

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very reasonable price for being so close to the airport. It was clean, quiet and comfortable.
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 24일
Thank you for your stay and for the great feedback!! We hope to see you soon

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff and pool
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 16일
Thank you for your kind comments regarding your recent stay.

6/10 - 괜찮아요

Melinda

좋아요: 청결 상태, 직원 및 서비스
Property is not near other motels but it is the closest in proximity to the airport. It is dated but the room was clean. The main issue is that there is not enough parking spaces when hotel is full. When I asked the front desk clerk about their being no spaces she instructed me to park in front of a container that was in an end space. Others were instructed to park along the road leading to the hotel. I didn't feel very safe about that option.
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 16일
Thank you for taking the time to post about your recent stay with us. I want you to know that guest comfort and safety are our utmost concerns. We are committed to making every possible effort to provide a secure environment with our security services which on property.

4/10 - 별로예요

Claudia Ivonne

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bedroom has a bad, dirty smell, that's more than enough to not come back.
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 16일
We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations.

10/10 - 훌륭해요

Sylvia

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good and the staff at the front desk was always friendly and helped with any problemsyou may have had. Also housekeeping was good when you ask ed for towels they was right on point. The Breakfast was decent and fresh food .
2024년 4월에 4박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 16일
Thank you for taking the time to post a review of your stay with us. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Jacksonville FL.

8/10 - 좋아요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There weren’t a lot of extras, but it was clean and convenient for the airport. Breakfast was a pretty standard continental breakfast. Good value for the money.
2024년 4월에 4박 숙박함

2/10 - 너무 별로예요

Rolonda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 16일
Thank you for sharing your comments about your experiences. We appreciate you taking the time to post your comments about your stay, and we're sorry you did not get a great night's sleep while with us.

10/10 - 훌륭해요

Dawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paula & Misha were exceptional hosts! They were prossional knowledgeabe and friendly. Great job hiring these Ladies!
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 9일
Dear Dawn, our staff will love to hear your awesome feedback! Thank you, we hope to see you soon !

8/10 - 좋아요

Michelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I were very happy and satisfied with overall no complaints
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 9일
Dear Michelle, thank you for the great feedback! We would love to have you all back on your next adventure.

4/10 - 별로예요

David

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very run down building. Sink was cracked completely through in 3 places and glued back together. Had to go to the 1st floor for ice (we were on the 3rd) and couldn't even get an extra pillow for my bad leg. Won't be staying there again.
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 8일
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the multiple issues that you experienced. I have shared your comments with my maintenance team for immediate attention. I hope in the future, you will choose to stay with us, as we do make necessary improvements where needed.

4/10 - 별로예요

Janeen 님, Rochelle Park

단체 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old in the bathroom and place didn't seem safe.
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 8일
Dear Janeen, we are sorry to see that you did not have a pleasant stay with us. We hope you give us another chance in the future to see that we take your feedback in consideration. Thank you

6/10 - 괜찮아요

Dennise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay went smooth only down fall was having to go to the counter for me room keys because they would stop working.
2024년 3월에 4박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 8일
Dear Dennise, thank you for your stay and feedback. We are sorry to hear you had issues with our keys, they can be sensitive at times therefore we always recommend to keep them away of any electronics you may keep with you. We hope you give us another chance in the future and we get to see you again!

8/10 - 좋아요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was excellent until I woke up late and there was no breakfast, even though I was told the night before that breakfast was until noon l
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 3일
Thank you for you stay and review, we apologize for the miscommunication. Check out is at 12 noon but breakfast is from 5:30am until 9:30am. We hope to see you on your next trip!

2/10 - 너무 별로예요

Lauren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was not in good condition. There were bugs in our room, the metal parts in the bathroom (faucet, towel rack etc.) were all very rusted, the bathtub was stained and looked dirty. Breakfast was very basic, but better than nothing, I guess. Considering the poor condition of the hotel, the price should have been half of what it was to stay there. Way too expensive for such poor conditions. I would not stay there again.
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 1일
Thank you for taking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we will do everything we can to make the necessary improvements

6/10 - 괜찮아요

Carlos

좋아요: 직원 및 서비스
Stayed there because of cancelled flight. It’s very close to the airport and a shuttle is provided.
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 1일
Dear Carlos, thank you for your feedback!

4/10 - 별로예요

Lonese

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel guest fighting outside property with NO CLOTHES ON at night! No security on property as wel.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Mary Ann

좋아요: 청결 상태, 직원 및 서비스
Property located close to airport but no dining outside of breakfast
2024년 3월에 5박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 28일
Thank you for taking the time to review your stay!!

6/10 - 괜찮아요

Katelyn

연인과의 여행
Nice pool area
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 22일
Thank you for the feedback Katelyn!

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 22일
Dear Jeff, thank you for your recent stay and great feedback!

8/10 - 좋아요

Darrell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They had great customer service
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 8일
Dear Darrell, our team will appreciate the great comments!

10/10 - 훌륭해요

alexandre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 8일
Thank you!

4/10 - 별로예요

bruce 님, Arlington

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 28일
Thank you for sharing your comments about your experiences. We appreciate you taking the time to post about your stay, and we're sorry our hotel did not meet your expectations.

2/10 - 너무 별로예요

Wayne

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay here if you need shuttle service to or from the airport. I waited 50 minutes on the way in and when I was leaving at 4am for a 6am flight they couldn’t get the shuttle service to answer the phone. Plus if you even wanted a 4am shuttle they ask you to come down 20 minutes early and they will call them. Except they won’t guarantee a pickup time. No pre-booking. Uber service in the area was non-existent too, but I was lucky enough to get a Lyft. Phew. The front desk person was trying to help but there was nothing that he could do. Stay away.
답변 제공: Microtel Inn & Suites 님, 2024년 3월 28일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

6/10 - 괜찮아요

Jessica

Old and just average
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 28일
Thank you for sharing your comments about your experiences. We appreciate you taking the time to post about your stay, and we're sorry our hotel did not meet your expectations.

2/10 - 너무 별로예요

Wayne

별로예요: 직원 및 서비스
Waited 50 minutes for the airport shuttle. It turns out that it’s only a 4 minute drive to the hotel!?
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 1일
Dear Wayne, we are sorry for the issue you encountered with our shuttle. Thank you for your feedback and your stay, rest assure that we will address your comments with our team and fix it to prevent it from happening to future guest.

10/10 - 훌륭해요

Stefany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 2월 29일
Thank you for the great feedback !

10/10 - 훌륭해요

Altagracia

2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 21일
Thank you for the great feedback!

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn and Suites 님, 2024년 2월 27일
Thank you for the feedback!

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Y
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn and Suites 님, 2024년 2월 27일
Thank you Susan!

2/10 - 너무 별로예요

Leon

연인과의 여행
별로예요: 직원 및 서비스
We picked this hotel because it is near the airport and we had a very early flight scheduled. Our room did not have a working phone and the alarm clock did not work. I complained to the front desk. They would not help me. I wanted them to call the manager and the maintenance man but she would not do it. And she did not get me an alarm clock. I will never stay in a Microtel hotel again. It was very noisy all night too.
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn and Suites 님, 2024년 2월 27일
Thank you for choosing to stay with us, and taking the time to review our hotel. First off, I want to apologize for the service you were provided, which is not at all acceptable. I will be speaking with both my front desk staff as well as maintenance regarding your comments so this will be avoided in the future. I hope you choose to stay with us next time you are in Jacksonville Airport area, so you can see we have made improvements as needed

10/10 - 훌륭해요

carlos

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn and Suits 님, 2024년 2월 20일
Thank you for the feedback!

6/10 - 괜찮아요

Edward

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property is dated; would not recommend to anyone
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn and Suites 님, 2024년 2월 20일
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the multiple issues that you experienced. I have shared your comments with my maintenance team for immediate attention. I hope in the future, you will choose to stay with us, as we do make necessary improvements where needed.

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A spacious room with nice amenities.
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn and Suits 님, 2024년 2월 16일
Thank you for the great feedback Sandra!

6/10 - 괜찮아요

Tonya

2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 21일
Dear Tonya, thank you for taking the time in reviewing.

10/10 - 훌륭해요

Tina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My top choice when I go to Jacksonville. The staff is friendly.
2024년 1월에 2박 숙박함
답변 제공: Microtel Inn and Suits 님, 2024년 2월 16일
Dear Tina, we appreciate your business. Thank you for your kind comments. We hope to see you soon!

6/10 - 괜찮아요

Rashad

출장 여행, 가족 여행
Rooms need to be upgraded.
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn and Suits 님, 2024년 2월 16일
We care about your feedback, thank you

8/10 - 좋아요

Donald

출장 여행
Not much to dislike stay was good
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn and Suits 님, 2024년 2월 16일
Dear Donald, thank you for your recent stay and the feedback! We hope to see you back

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk was very helpful and informative
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn and Suits 님, 2024년 2월 16일
Thank you for your recent stay and kind comments about our staff. We hope to see you o your next trip!

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well worth the money. I will definitely stay there next time
2024년 1월에 1박 숙박함
답변 제공: Microtel Inn and Suits 님, 2024년 2월 16일
Dear Patrick, thank you for your recent stay and the awesome feedback. We look forward having you stay with us again!

6/10 - 괜찮아요

Michele

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Hard to get to. No restaurants within walking distance. Wifi not working. Front desk inattentive. Will not return.
2024년 1월에 1박 숙박함
답변 제공: Microtel Inn and Suits 님, 2024년 2월 16일
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests

6/10 - 괜찮아요

Maria

2024년 1월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 21일
Thank you for your stay and feedback Maria

10/10 - 훌륭해요

Reinaldo

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very helpful and friendly.
2024년 1월에 1박 숙박함
답변 제공: Microtel Inn and Suites 님, 2024년 2월 20일
Thank you for the kind comments about our staff, we are glad you enjoyed your stay!