로비

라마다 바이 윈덤 잭슨빌 I-95 바이 버틀러 블러바드 여행 후기

3 out of 5

이용 후기

5.4
평점 10 - 훌륭해요. 593개 이용 후기 중 94개" "
평점 8 - 좋아요. 593개 이용 후기 중 92개" "
평점 6 - 괜찮아요. 593개 이용 후기 중 103개" "
평점 4 - 별로예요. 593개 이용 후기 중 111개" "
평점 2 - 너무 별로예요. 593개 이용 후기 중 193개" "

5.6/10

청결 상태

6.4/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

2/10 - 너무 별로예요

jeff

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No pool to dirty could not use , hall way flooded , no internet Carpet was dirty and all stained up Bathroom was out but shower ceiling was falling down and shower head was nasty
답변 제공: Manager 님, 2024년 3월 27일
Hello jeff, We appreciate your feedback and apologize for the inconvenience you experienced. We encourage guests to reach out to our management team directly for further assistance regarding your concerns. Thank you for bringing these issues to our attention.

4/10 - 별로예요

Susan

가족 여행
별로예요: 편의 시설/서비스
The hotel is under construction. They fail to inform you there is no maid service. Only one elevator was in working order. The drapes had dead bugs on them. TV only had one working channel. We should have checked out. We think there was a wedding Saturday but kids were running in the halls and knocked at our door until midnight. The key didn’t open the door after one day so we had to go back downstairs for it to be reprogrammed. We would never stay here again.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Susan, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 - 너무 별로예요

Jeffrey 님, ANDERSON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst night in our life traveling after 25 years. Had a wedding going on until 6:30am People from the wedding were running and screaming up and down the halls, banging on our door. Never got to sleep, staff did nothing to stop the nonsense.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Jeffrey, We sincerely apologize for the inconvenience you experienced during your stay. We strive to create a comfortable environment for all our guests but regret to hear about the disturbance caused by the wedding event. Your feedback is valuable and will be shared with the team to ensure better services in the future. Thank you for bringing this to our attention and for choosing to stay with us.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen lugar
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Luis,Nos alegra saber que disfrutó de su estancia con nosotros. ¡Esperamos darle la bienvenida de nuevo pronto!

6/10 - 괜찮아요

Calnisha

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
Pool doesn’t work
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Calnisha, We apologize for any inconvenience caused by the pool issue during your stay. Please feel free to contact our management team directly to address this matter further. Your feedback is valuable in helping us improve our services for future guests.

10/10 - 훌륭해요

Karel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved it
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Karel,Thank you for sharing your positive experience with us! We are delighted to hear that you loved your stay at our hotel. We strive to provide exceptional service and we are thrilled that we met your expectations. Your feedback is greatly appreciated and we hope to welcome you back soon.

2/10 - 너무 별로예요

Big

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was a horrible experience someone broke inside my room while i was at hospital and stole money
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Big, We are deeply sorry for the unfortunate incident you experienced. Your safety and security are our top priorities, and we recommend contacting the hotel management directly to provide further details and assist with any necessary actions. Your feedback is crucial in enhancing our security measures to prevent such situations in the future.

2/10 - 너무 별로예요

keri

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
this hotel was terrible moved to two different rooms both missing key opponents like ac for example would not recommend anyone to stay here
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello keri, We are sorry to hear about your experience and understand your frustration. Guest feedback is valuable to us, and we appreciate you bringing this to our attention. Should you wish to discuss your stay further, please feel free to reach out to our management team directly.

2/10 - 너무 별로예요

vontrese

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t stay long. Very disgusting and felt unsafe so I left the same night
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello vontrese, We're sorry to hear about your experience and value your feedback. Please reach out to our management team to address any concerns you may have regarding your recent stay. Your comfort and safety are our top priorities, and we will make sure your comments are taken seriously and looked into promptly.

8/10 - 좋아요

Maurice

연인과의 여행, 출장 여행
No kitchen
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Maurice, Thank you for your feedback. We regret that our facilities did not meet your expectations. We appreciate your insights and will consider them as we constantly work to improve our services. If you have any further comments or suggestions, please do not hesitate to reach out to our management team.

4/10 - 별로예요

Santos Reyes

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
terrible, towels, pillow and sheets smell bad, bathroom very dirty
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Santos Reyes, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these concerns with our housekeeping team. Our goal is to ensure all guests have a comfortable stay. Thank you for bringing this to our attention.

4/10 - 별로예요

Ashley

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I first walked in to check in neither myself or the front desk lady could hear each other because there was such loud music playing from the restaurant. This music was not only very loud but very vulgar! This was my immediate impression as soon as I walked in! The room was fine. However, coming back from dinner the entire hall reeked of marijuana! I will not be back.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
Hello Ashley, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the music volume and choice. We strive to create a comfortable environment for all our guests. Your concerns regarding the hallway scent have been noted for our attention. We appreciate your insights and will address them accordingly to enhance our guests' experiences.

2/10 - 너무 별로예요

Sathish Kumar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is worst place to stay. People are drinking alcohol in the lobby itself and no was asking about it.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Sathish Kumar, We are sorry to hear about your experience. Please be assured that we take all feedback seriously and will address this matter with the appropriate teams. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Johnny

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Johnny, We're sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and encourage you to reach out to us directly so we can address any issues you may have encountered during your stay. We hope to have the opportunity to make it right in the future.

10/10 - 훌륭해요

Cassandra 님, Deleon springs

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place and great price.. Restaurant was amazing
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Cassandra,Thank you for your kind words about our hotel! We're delighted to hear that you enjoyed your stay with us and that you found our restaurant to be amazing. We strive to provide excellent value for our guests, and we're thrilled that you felt the price was great. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

4/10 - 별로예요

colin

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is undergoing a fairly major remodel. There was meant to be breakfast, but the dining room was closed for remodel. The continental breakfast that was setup in the foyer was a joke. There was only one elevator in service and to start with you could not summon it on the 4th floor.We had to change rooms due a plumbing issue that was not a quick fix. I would have not chosen this hotel knowing it was in the state it was. Let alone pay the price they were asking. Not a good experience.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello colin, Thank you for bringing your concerns to our attention. We apologize for any inconveniences caused by the ongoing remodel and the closure of the dining room. We understand that the alternative continental breakfast was not up to our usual standards. We apologize for the inconvenience with the elevator on the 4th floor. We regret to hear about the plumbing issue you encountered, and we apologize for the inconvenience it caused. We apologize if our renovations were not communicated to you prior to your stay. We appreciate your feedback and will use it to improve our services.

6/10 - 괜찮아요

Shelby

2024년 1월에 4박 숙박함
답변 제공: Ramada Staff 님, 2024년 1월 28일
Thank you for staying with us. We appreciate and value you as our guest.

2/10 - 너무 별로예요

Tatiana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 1월 25일
Hello Tatiana, We're sorry to hear that you didn't have a satisfactory experience during your stay. We value your opinion and would appreciate it if you could share your specific feedback with us directly, so that we can address any issues you encountered.

4/10 - 별로예요

Alexander

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Worst experience I’ve had with Wyndham hotels to date. I ended up checking into the hotel around 3 AM due to traveling and was charged $25 for early or check-in which is OK. The problem now is that every room from the second to the top floor is being renovated and none of the sockets electrical worked or TV worke, and the rooms themselves rundown, and there were construction workers standing right in front of the second room I tried to move to because of the quality of the previous. Ultimately Wyndham should shut down this hotel, until renovations are complete, as the elevator is unsafe and still under renovation, and the quality of the room is wrecking the reputation. Now, with this being said, the two women that checked me in were great, they were very efficient. They knew what they were doing and they were very happy to help. This is not a staffing problem. It is a corporate management problem.
답변 제공: Manager 님, 2024년 1월 22일
Hello Alexander, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your recent stay. We understand your concerns regarding the renovations and the issues with the electrical sockets and TV in your room. We appreciate your kind words about our check-in staff and their efficiency. We will make sure to forward your comments to the appropriate department for further review. We value your feedback and will use it to improve our guests' experience in the future. Please feel free to reach out to our management team for any further assistance.

10/10 - 훌륭해요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Tiffany,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any additional feedback or if there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back soon for another incredible stay!

8/10 - 좋아요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Luis,We appreciate you choosing our hotel for your stay! We hope you had a wonderful experience. If there are any specific concerns or feedback you would like to share with us, please don't hesitate to reach out. We value your input and look forward to hosting you again in the future.

4/10 - 별로예요

Dudley

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was not that friendly they were not rude they just didn't seem to care, it was like with were bothering them. Breakfast is from 6-9am well I went down at 8 or 8:15 there was nothing I mean nother no coffee it really pissed me off if you going to put a time attached to breakfast then you should have enough to last. Desk clerk at that time acted like she did care I mean just kept saying there was no more I was very disappointed with hotel. The room made horrible noises bed sucked and blow dryer didn't work. Strange people hanging out it actually was feeling unsafe. I will be back
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Dudley,Thank you for sharing your experience with us. We apologize if any staff members appeared less attentive during your stay. Regarding breakfast, we understand your frustration and apologize for any inconvenience caused. We strive to ensure all guests are accommodated, and we will address this issue with our staff to prevent any recurrence. We apologize for the noises in the room and the malfunctioning blow dryer. Our team would appreciate more details about the safety concerns you encountered so we can address them appropriately. Please reach out to our management. We value your feedback and hope to have the opportunity to improve your future stays.

8/10 - 좋아요

Ramiyah

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Ramiyah,Thank you for choosing our hotel for your stay. We hope you had a pleasant experience. If you have any specific feedback you would like to share with us, please don't hesitate to reach out. We value your input and look forward to serving you again in the future.

2/10 - 너무 별로예요

Jacqueline

출장 여행
Very dirty, the staff unprofessional. I wouldn’t recommend this hotel to my worst enemy.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Jacqueline, We're sorry to hear about your experience during your stay. We appreciate your feedback and we will share your concerns with our team to improve our services. If you have any further concerns, please feel free to reach out to our management team directly.

4/10 - 별로예요

Jefferson

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Jefferson, We're sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and encourage you to reach out to us directly so that we can address any issues you encountered during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

10/10 - 훌륭해요

Eu'kiyah

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Eu'kiyah,We appreciate your positive rating! We're glad you had a great stay at our hotel. If you have any further feedback or suggestions, we encourage you to reach out to us directly. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

James

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beginning middle end. The lounge reminds me of a go go bar. No beer no wine just cheap liquor and juice.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello James,We appreciate your feedback about our lounge and apologize if it did not meet your expectations. We strive to provide a variety of beverage options to cater to different preferences. We will take your comments into consideration as we continue to improve our offerings.

10/10 - 훌륭해요

Sean

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Sean,We are thrilled to hear that you had a fantastic stay at our hotel! It was our pleasure to provide you with a wonderful experience. If you have any further comments or if there is anything else we can assist you with, please do not hesitate to get in touch. We hope to welcome you back soon for another excellent stay!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
One of my worst experiences in a hotel
One of the worst hotel experiences I’ve ever had. First, I was sleeping, and at 2:00am a random man opened my door. Obviously screamed because, it’s 2:00am, what is random man doing in my room. I called the lobby. The person in the counter made a “mistake” gave my room to somebody else, while I was there, sleeping. No apology. Just normal mistake to them. There was trash under the bed (empty cups, used napkins and crumbs of food). Nobody cleaned my room. Not even once. This despite I requested it twice to the lobby. They didn’t provide room cleaning at any moment, not even the routine cleaning they were suppose to do in the morning. Sketchy, dirty, and dangerous. Do not stay here.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Dear Guest, Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. We take guest safety and cleanliness seriously, and we understand the concern this incident caused. We have relayed your comments to the appropriate departments to ensure this does not happen in the future. We appreciate your valuable input and hope you will give us another opportunity to provide you with a better experience.

4/10 - 별로예요

Salahuddin

단체 여행
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Salahuddin, We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide exceptional service and would appreciate any additional feedback you have to help us improve. Please reach out to us directly so we can address your concerns.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Dear Guest, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and would love the opportunity to address any concerns you may have had. Please reach out to our hotel directly so that we can ensure your next visit meets your expectations.

4/10 - 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed mattress was terrible. Hairdryer was broke and the front desk wouldn’t do anything to help. The couches in the lobby were absolutely filthy. The only positive thing was the person who checked me in was very nice. I will not recommend this motel yo anyone.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Richard,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your kind words about our check-in staff and will address the issues you mentioned with the respective departments. We value your input and will strive to improve.

8/10 - 좋아요

Mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was a very comfortable stay.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Mary,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you found your stay comfortable. It was our pleasure to provide you with a comfortable experience and we hope to welcome you back in the future.

10/10 - 훌륭해요

Juston

2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Juston,We sincerely appreciate your perfect rating! We are grateful that you enjoyed your stay with us. If you have any further comments or suggestions, we encourage you to reach out to us directly so that we may continue to provide excellent service. We hope to welcome you back in the future.

4/10 - 별로예요

Hector

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Hector, We're sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and would appreciate it if you could reach out to us directly so we can address any specific concerns you had during your stay. We strive to provide exceptional service to all our guests and would like the opportunity to make things right for you.

8/10 - 좋아요

Juston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Juston,Thank you for choosing our hotel for your recent stay! We hope you had a pleasant experience and appreciate your positive rating. If you have any additional feedback or suggestions, please feel free to reach out to us directly so we can continue to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Delmer 님, Fernandina Beach

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 6일
Hello Delmer, We're sorry to hear that you did not enjoy your stay. Please reach out to our hotel directly to share any specific feedback or concerns so that we may address them accordingly. We appreciate your understanding and hope to have the opportunity to improve your experience in the future.

6/10 - 괜찮아요

Manuel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Front desk staff AMAZING! But the hotel in general not so well, it seems like they are trying to do some remodeling but they need to put a speed into it. Besides that it’s a great place
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Manuel, Thank you for your feedback on our front desk staff, we appreciate your kind words! We do apologize for any inconvenience caused by our ongoing remodeling. We strive to improve our facilities to enhance the guest experience. We appreciate your patience and hope you will consider staying with us again in the future.

2/10 - 너무 별로예요

Adaola

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Basic amenities such as WiFi and microwave were not provided as advertised and expected. Housekeeping did not clean room or provide clean towels or bedsheets for 4-day stay while do-not-disturb tag was off and service was requested. Room was stocked with 2 rolls of toilet paper for 4-day stay. “Breakfast” was limited to bagels and occasional microwaveable oatmeal without utensils. Staff is rude. Would not recommend or stay at this hotel again.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Hello Adaola, Thank you for sharing your experience with us. We apologize for any inconvenience you may have faced during your stay. We understand the importance of basic amenities and will ensure that your feedback is addressed with the appropriate team. We appreciate your feedback and will continue to work towards improving our services.

4/10 - 별로예요

Kamla

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Kamla,We're sorry to hear that your recent stay with us wasn't up to your expectations. We value your input and encourage you to reach out to our hotel directly so that we can address any concerns you may have had. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Esteban

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Esteban,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are pleased to know that you had an excellent experience. Should you have any additional comments or feedback, we encourage you to reach out to us directly. We look forward to welcoming you back on your future travels.

10/10 - 훌륭해요

Edilene 님, Jacksonville

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Edilene,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! We strive to provide exceptional service and ensure our guests have a memorable time. If there is anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Olesha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Olesha,We're sorry to hear that you had a disappointing stay with us. We value your opinion and encourage you to reach out to us directly so we can address any concerns you may have had. We strive for excellence and would appreciate the opportunity to make it right.

8/10 - 좋아요

tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was great. The place smelled excellent.very clean.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello tim,Thank you for your kind words about our staff and the cleanliness of our hotel. We strive to provide a pleasant and comfortable experience for all our guests. We appreciate your positive feedback and hope to welcome you back in the future.

2/10 - 너무 별로예요

Brenda

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing like the pictures
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Brenda,We apologize if our hotel did not meet your expectations. Our goal is to provide accurate and representative photos on our website. We encourage future guests to reach out to our management team for any clarifications or inquiries. We appreciate your feedback and will continue to work towards improving our services.

2/10 - 너무 별로예요

Silvia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Silvia, We apologize for any inconveniences you may have experienced during your stay. We value your feedback and encourage you to reach out to our hotel directly so that we can further address any concerns you may have had. We strive to provide exceptional service and would appreciate the opportunity to make it right.

4/10 - 별로예요

Tomas

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Tomas,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconveniences you may have encountered. We strive to provide a comfortable experience for all our guests and your comments will be shared with our team for further improvement. If you have any additional concerns, please feel free to reach out to our management team directly. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Vanness

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Vanness, Thank you for staying with us and sharing your rating. We apologize for any inconvenience you experienced during your stay. We appreciate your input and will use it to improve our services. We hope you'll consider giving us another opportunity to provide you with a more enjoyable experience in the future.

6/10 - 괜찮아요

Gary

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Shadow 님, 2023년 11월 15일
Thank you for your review.

2/10 - 너무 별로예요

Angelica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Angelica, Thank you for taking the time we apologize for any inconvenience you encountered during your stay. We would appreciate if you reach out and share your comments with our management team for further review and improvement.