Dear Mr. Hunduk Park,Thank you for choosing The Pullman Jakarta Indonesia as your home away from home.It was truly a pleasure to serve you.At The Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, it is a disappointment to read that your expectations were not met.On behalf of Pullman Jakarta Indonesia and its Connectors, please accept our sincere apology.Feedback from guests such as yourself is our biggest learning tool and we would sincerely appreciate if you could please spare some time and elaborate a little more on your experience to email H8491-FO1@accor.com. Your feedback will assist us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future. We remain hopeful of having you stay with us during your future visits to Jakarta. We remain at your disposal should require further assistance.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Mr./Ms. Byeongeun,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Mr. Seulgi Lee,Thank you for choosing The Pullman Jakarta Indonesia as your home away from home.It was truly a pleasure to serve you.At The Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.Feedback from guests such as yourself is our biggest learning tool and we would sincerely appreciate if you could please spare some time and elaborate a little more on your experience. Your feedback will assist us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future. We remain hopeful of having you stay with us during your future visits to Jakarta. We remain at your disposal should require further assistance.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Mr. Jusik, Thank you for choosing Pullman Jakarta Indonesia as your home away from home.It was truly a pleasure to serve you.We would like to thank you for sharing your feedback with us. At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met. I am thrilled that we achieved this during your visit.Once again, thank you for staying at Pullman Jakarta Indonesia and we look forward to welcoming you back for another memorable experience.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

친애하는 김 선생님,풀만 자카르타 인도네시아를 제2의 집으로 선택해 주셔서 감사합니다.당신을 섬길 수 있어 정말 기뻤습니다.피드백을 공유해 주셔서 감사합니다. Pullman Jakarta Indonesia는 고객에게 최고 수준의 서비스를 제공하여 모든 요구 사항을 충족하는 데 큰 자부심을 가지고 있습니다. 귀하의 방문 기간 동안 이러한 성과를 달성하게 되어 기쁩니다.다시 한번 Pullman Jakarta Indonesia를 이용해 주셔서 감사드리며 또 다른 기억에 남을 경험으로 고객님을 다시 모실 수 있기를 기대합니다.따뜻한 안부와 함께,아지자 안젤리타고객 경험 관리자

Dear Mr. No Jun,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Kiseok, Thank you for your feedback regarding your recent experience with us. We always remain fully at your disposal and it is only our hope that you will give us the opportunity to deliver a more memorable experience when visiting us again. With Best Regards, Dan Benzaquen General Manager

고객님께, 피드백을 남겨주셔서 감사합니다. 저희 호텔에서 더 즐거운 경험을 하셨기를 바라지만 서비스 개선이 필요하다는 피드백을 주셨습니다. 저희는 고객 여러분들에게 최고의 경험을 선사하기 위해 노력하고 있습니다. 고객님의 경우에는 저희가 부족했던 부분이 있었습니다. 고객님의 신뢰를 회복할 수 있는 기회를 주신다면, 수많은 저희 고객들이 좋아하셨던 최고의 서비스를 경험하실 수 있도록 최선을 다하겠습니다. 감사합니다. Dan Benzaquen General Manager

Dear Won-Sub, Thank you very much for taking your valuable time to share your feedback with us. We are deeply sorry to read that we missed to give you a great impression during your stay in our hotel and would like to assure you that this is not the usual level and quality of service our hotel is known for. Upon reading your feedback, we immediately carried out a thorough investigation to rectify all of the unfortunate issues you encountered. Should you have the opportunity to stay with us again in the future, it would be our pleasure to introduce you our Grand Deluxe Room which benefits from more space, trendy ambiance and has been recently refurbished. Thank you once again and we hope to see you real soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

Dear Guest, Thank you very much for your 5 star review. We are glad to learn that you enjoyed your stay with us and that our legendary breakfast was up to your expectation. We look forward to welcoming you back again real soon. Best regards, Bening Setara Bulan Quality & Attitude Manager