We stayed on a Sunday night...TV did not work. When we mentioned it at the front desk, they said "try unplugging it and plugging it back in again." That did not work. When checking out, they said "Sorry." The same week, we stayed on a Wednesday night. Upon arrival at 6:45pm, our room had not been yet cleaned, so the very kind gal at the front desk cleaned our room very well (as she was also trying to watch the front desk!)
When checking out, we again mentioned we had to wait for 45 minutes upon arrival for our room to be cleaned. Again, we got "Sorry".
I felt we should have received some sort of compensation for the trouble we had to go through. Had we not already prepaid for the room, we would have gone somewhere else.
We will never stay at a MY PLACE again.