레스토랑

마모트 로지 여행 후기

2.5 out of 5
마모트 로지
86 Connaught Drive, P.O. Box 1200, Jasper, AB

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1026개 이용 후기 중 496개" "
평점 8 - 좋아요. 1026개 이용 후기 중 354개" "
평점 6 - 괜찮아요. 1026개 이용 후기 중 107개" "
평점 4 - 별로예요. 1026개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1026개 이용 후기 중 21개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

joanne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds and pillow could be more comfortable, but over all the service with the front desk was amazing.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Monique

좋아요: 편의 시설/서비스
Friendly service
2024년 3월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 28일
Hello Monique,We appreciate your time to leave us with your review. I am glad to read that you had a good time with our amazing staff, and we look forward to welcoming you back the next time you are in the Canadian Rockies.Your business is appreciated and thank you for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Lance

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are smaller than they appear online.
2024년 3월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 27일
Hi Lance,Thank you for your feedback and for choosing the Marmot Lodge in Jasper. We hope you'll consider one of our hotels again in the future. Kind regards,

10/10 - 훌륭해요

karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The check in staff are super friendly I received a follow up call from the front desk in the evening asking if everything was ok in my room & to call them if I needed anything. The property could definitely use an update
2024년 3월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 26일
Hi Karen,Thank you for the great rating! We appreciate your time in letting us know how your stay was, and for your kind words regarding our team! We hope to see you again on any future trips to Jasper. Best regards,

10/10 - 훌륭해요

HEATHER

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 27일
Hi Heather, Thank you for the great rating! We appreciate your time in letting us know how your stay was. We're happy that you enjoyed your time here and hope to see you again. Best regards,

10/10 - 훌륭해요

Shelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve never had the front desk call me in my room after check in, to ask how my room was and if we were getting settled in ok. That was fantastic. This is an older motel that has been kept up so well, very clean rooms. Will definitely be back. Lady at the front desk is an absolute gem.
2024년 3월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 26일
Hi Shelley,Thank you for the great rating! We appreciate your time in letting us know how your stay was, and for your kind words regarding our team - I will pass them along! We hope to see you again in the future. Best regards,

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super friendly and helpful ;)
2024년 3월에 2박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 26일
Hi Michael,Thank you for the great rating! We appreciate your time in letting us know how your stay was. I'm glad that you found our staff friendly and helpful. We hope to see you again on any future trips to Jasper. Best regards,

6/10 - 괜찮아요

Troy

가족 여행
The staff were great. Very helpful. The bathroom door didn’t close and the shower made a squealing sound when shower on.
2024년 3월에 2박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 26일
Hi Troy,We appreciate your time in letting us know how your stay was. I'm glad you found our staff friendly and helpful, and thank you for letting us know about the shower, we will get this fixed. We hope to see you again on any future trips to Jasper. Best regards,

10/10 - 훌륭해요

Nataliia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 3월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 26일
Hi Natalie,Thank you for the great rating! We appreciate your time in letting us know how your stay was. We hope to see you again on any future trips to Jasper. Best regards,

10/10 - 훌륭해요

Bradley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were comfortable and clean, water pressure in shower was great. Staff is super friendly and eager to help if you have questions.
2024년 3월에 1박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 23일
Hello Bradley,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your comfortable room, the cleanliness, the water pressure, and our amazing staff. Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor

8/10 - 좋아요

Pat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had asked for a crib in room but had to wait a while and baby was tired
2024년 3월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 22일
Hello Pat,Your time to leave us with your review is appreciated. We are sorry about any inconvenience caused by the wait time for the crib. Thank you for your return visit to the Marmot Lodge.Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

Ken

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Soap dispenser wasn’t working, had to get staff to fix tv. neighbor dog barking and barking called office twice ,was 2 hours before they came home and then they bang on the wall at us ,so office must have told them we complain.
2024년 3월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 21일
Hello Ken,Thank you for your time to leave us with your review. I am very sorry about the issues you were facing regarding noise. Our front office team in cooperation with our security are always available and committed to ensuring that every guest has an enjoyable stay with us. Your business is appreciated and thank you for making the Marmot Lodge your place to stay in town. Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 20일
Hello Bill,Thank you for taking the time to leave us with such a great review. I am glad to read that you had an enjoyable stay with us. Your business is appreciated and thank you for making the Marmot Lodge your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not high end but Clean, accessible, very reasonably priced, with friendly and efficient staff. Great Jasper stay for a ski weekend. I will stay again on my next ski trip. Nice pool and sauna.
2024년 3월에 1박 숙박함
답변 제공: Kenneth, Front Desk Agent 님, 2024년 3월 19일
Thank you for taking the time to give us this awesome review, John! We're happy to know that you were satisfied with your stay here in Jasper. We can't wait to see you again!

10/10 - 훌륭해요

Rommel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everytime I go to Jasper, we stay here because of the accessibility, clean and friendly staff. My family liked the pool as well. Front desk personnel Nicholas and Lucy helped us during our stay. They were very friendly and accommodating. Thank you so much.
2024년 3월에 2박 숙박함
답변 제공: Kenneth, Front Desk Agent 님, 2024년 3월 19일
Hi Rommel! Your business is much appreciated, and we thank you for leaving this great review. We're glad that our team able to give you a pleasant stay during your visit to the Canadian Rockies.

8/10 - 좋아요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 3월에 2박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 18일
Hi Bradley, Thanks for taking the time to post a review! We're happy to hear that you found our staff friendly. We'd love to welcome you back again in the future! Safe travels,

8/10 - 좋아요

Rachel

Quick check in
2024년 3월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 16일
Hi Fernando, Thank you for taking the time to post a rating for your stay at the Marmot Lodge! I'm happy that you found the check in efficient! We'd love to welcome you back again in the future. Best regards

8/10 - 좋아요

Brian H

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was sufficient for me for the 2 nights stay.
2024년 3월에 2박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 17일
Hi Brian, thanks for great rating and for choosing the Marmot Lodge as your base in Jasper. We'd love to welcome you back to one of our hotels again in the future. Best regards,

10/10 - 훌륭해요

Ronald 님, Edmonton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 14일
Hello Ronald,We appreciate your time to leave us with such a great review. I hope you were able to enjoy your time in Jasper and we look forward to welcoming you back soon the next time you are in the National Park. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

Ying

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 13일
Hello Ying,Thank you for taking the time to leave us with such a great review. We hope that you had a nice time in Jasper, and we look forward to welcoming you back soon the next time you are in the National Park.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

8/10 - 좋아요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We always enjoy our stay at the Marmot. It is quite old but has been updated and is very affordable. The pool is great for families.
2024년 3월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 12일
Hi Brenda,Thank you for taking the time to leave some feedback on your stay with us, and for choosing to stay here again and again! We look forward to welcoming you back on your next trip. Best regards,

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we loved the cleanliness and temperature of the spa, pool and sauna. there were no drafts and all very tidy, lots of beautiful windows and plants and just an all around wonderfully relaxing and enjoyable place.
2024년 3월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 13일
Hello Julia,Your time to leave us with your review is appreciated. We are delighted to read that you enjoyed our beautiful pool area. Thank you for your business and for making the Marmot Lodge your place to stay in town. Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good bang for your buck, will definitely be back!
2024년 2월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 9일
Hello Danielle,We appreciate your time to leave us with your review. I am glad to read that you found the Marmot Lodge to be good value for money and we look forward to welcoming you back soon the next time you are in the Canadian Rockies.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

Lynsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 9일
Hi Lynsey,Thank you for the great rating! We're happy to see that you enjoyed your stay with us. We'd love to see you again in the future. Best regards,

6/10 - 괜찮아요

Signe

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spotted some Lady Elk with my pup as we walked outside which was a beautiful sight to see. Really enjoyed the hottub.
2024년 3월에 1박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 14일
Hello Signe,Your time to leave us with your review is appreciated. I am delighted to read that you were able to spot some wildlife while walking around the hotel. Thank you for your business and for making the Marmot Lodge your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

Dallas

단체 여행, 가족 여행
좋아요: 편의 시설/서비스
This was a very good choice. Everything was vey clean and the deluxe suite was well equipped. The service was very good. Price reasonable. Thank you.
2024년 3월에 3박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 6일
Hi Dallas,Thank you for the great rating and feedback! We appreciate your review and are happy to hear that you found our staff helpful and the rooms well equipped. We hope to see you again. Best regards,

10/10 - 훌륭해요

JANENE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 6일
Hi Janene,Thank you for the awesome rating! We're happy to see that you enjoyed your stay with us. We appreciate you choosing the Marmot Lodge as your base in Jasper, and hope to see you again. Best regards,

8/10 - 좋아요

laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didnt love that the key didnt work in our door very well. The kids loved the pool but didnt like that it wasnt in the same building as our room. The bathrooms were nicely renovated but the outside of the hotel could use an upgrade.
2024년 2월에 2박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 6일
Hi Laura,Thank you for taking the time to leave an honest review, we appreciate your feedback. If you book with us again, let us know you'd like to be close to the pool and we will do our best to get you as close as we can. We'd love to welcome you back to one of our hotels again in the future. Best regards,

10/10 - 훌륭해요

Daryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay!
2024년 3월에 2박 숙박함
답변 제공: Kenneth, Front Desk Agent 님, 2024년 3월 5일
Hi Daryl! Thank you for leaving us a review. We're glad to know that you enjoyed staying with us. We'd love to have you again in the future!

8/10 - 좋아요

Sheila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price was reasonable. The room was quiet, had very comfortable beds, had a variety of stations on the TV and was clean and spacious.
2024년 2월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 3월 2일
Hello Sheila,Thank you for your recent visit to the Marmot Lodge. I am glad to read that you enjoyed your comfortable bed, the TV selection, your spacious and clean room, and the reasonable pricing. Your business is appreciated and thank you for choosing the Marmot Loge while staying in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The walls were not very sound proof. I could hear people talking in the room beside us. I would not stay there again for that reason.
2024년 2월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 2월 28일
Hello Kerry,Thank you for taking the time to leave us with your review. We are terribly sorry about the noise issues you were facing in your room. Our front office team is always available and happy to help regarding a room move based upon availability. Your business is appreciated, and we hope that you consider our lodge for future visits. Kind regards,Florian Vogt Guest Services Supervisor

8/10 - 좋아요

Megan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were awesome when I accidentally locked myself out. Room was nice, spacious and comfy.
2024년 2월에 2박 숙박함
답변 제공: Kenneth, Front Desk Agent 님, 2024년 2월 26일
Hi Megan! We're glad that you enjoyed your stay and that we were able to assist you. Thank you for leaving us a rating!

6/10 - 괜찮아요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location but VERY noisy. Especially the plumbing it’s so loud that whenever anyone in the hotel used it you can’t even hear the TV!
답변 제공: Florian Vogt 님, 2024년 2월 28일
Hello Elizabeth,We appreciate your time to leave us with your review. We are terribly sorry about the noise issues you were facing in your room. Our front office team is always available and happy to offer a room move based upon availability. I am glad to read that you enjoyed our great location. Your business is appreciated and thank you for staying at the Marmot Lodge.Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

Loewen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is well laid out with a central building that has the pool, hot tub and sauna. The rooms are clean and spacious with recently updated bathrooms in the last two rooms we have stayed in. For and older hotel it is well maintained and staffed.
2024년 2월에 2박 숙박함
답변 제공: Kenneth, Front Desk Agent 님, 2024년 2월 26일
Thanks for writing us a review Loewen. We appreciate your business and we're glad to know that you enjoyed your stay.

10/10 - 훌륭해요

Kailey

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed for a winter weekend and enjoyed this property. The rooms have a dated appearance but were clean and had comfortable bedding. The pool and hot tub facilities were a great bonus. Very dog friendly with lots of green space around. On the edge of town but easy to walk to the downtown portion. Depending on the room great views of the mountains but you can hear the trains nearby.
2024년 2월에 2박 숙박함
답변 제공: Kenneth, Front Desk Agent 님, 2024년 2월 26일
Hello Kailey! Thank you for choosing to stay with us and for your time to write this review. Your business is appreciated and we're glad that you enjoyed your stay with us this season.

10/10 - 훌륭해요

Elyse

2024년 2월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 20일
Hi Elyse,Thank you for the awesome rating! We appreciate your time in letting us know how your stay was and are very happy to see you enjoyed your stay with us. We'd love to welcome you back to one of our hotels again in the future. Best regards,

10/10 - 훌륭해요

Roy

연인과의 여행
Really enjoyed the staff. Beautiful location.
2024년 2월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 2월 23일
Hello Roy,Your time to leave us with such a great review is appreciated. I am delighted to read that you enjoyed our beautiful location and had a good time with our amazing staff. Thank you for your business and for choosing the Marmot Lodge as your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

8/10 - 좋아요

Sherry

2024년 2월에 3박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 20일
Hi Sherry,Thank you for the great rating! We appreciate your time in letting us know how your stay was, and hope to welcome you back to one of our hotels again in the future. Best regards,

10/10 - 훌륭해요

jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Florian Vogt 님, 2024년 2월 23일
Hello Jonathan,Thank you for taking the time to leave us with such a great review. Your business is appreciated and thank you for making the Marmot Lodge your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

2/10 - 너무 별로예요

Ma Juana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you go on vacation everything is closed, no common sense!! A hotel closes the pool on vacation, but only for whites and Indians with money, everything is fine!! The person who cleans the pool thinks he is the owner and is rude and arrogant. The workers at that hotel only greet and treat white people well. , where the intelligent and friendly Filipinos are, please come back..
2024년 2월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 2월 21일
Hi Ma Juana,Thank you for your feedback. We are sorry to hear that you did not enjoy your stay. Your business is appreciated! Best regards,

8/10 - 좋아요

emily

2024년 2월에 1박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 20일
Hi Emily,Thank you for the great rating! We appreciate your time in letting us know how your stay was, and hope to welcome you back to one of our hotels again in the future. Best regards,

6/10 - 괜찮아요

Ken

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Florian Vogt 님, 2024년 2월 21일
Hello Ken, We appreciate your time to leave us with your review. We are sorry that the hotel did not meet your expectations as we always want to provide exceptional experiences for every guest. Your business is appreciated and thank you for staying at the Marmot Lodge.Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

Eric

2024년 2월에 2박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 20일
Hi Eric,Thank you for the awesome rating! We appreciate your time in letting us know how your stay was and are very happy to see you enjoyed your stay with us. We'd love to welcome you back to one of our hotels again in the future. Best regards,

8/10 - 좋아요

Kim

2024년 2월에 3박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 3월 20일
Hi Kim,Thank you for the great rating! We appreciate your time in letting us know how your stay was, and hope to welcome you back to one of our hotels again in the future. Best regards,

10/10 - 훌륭해요

Leah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great place to stsy gor our ski trip! Quiet and the beds and the beds and pillows were super comfortable! The pool area, sauna and outdoor sauna were clean and perfect for a day after the mountian. We ate at Evil Daves - delicious food. Thanks for a great stay!
2024년 2월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 2월 21일
Hello Leah,Your time to leave us with your review is appreciated. I am glad to read that enjoyed our quiet location, the comfortable beds, our pool facilities, and the option to have Dinner at Evil Dave's just next door.Thank you for your business and we look forward to welcoming you back soon the next time you are skiing in the Canadian Rockies.Kind regards,Florian Vogt Guest Services Supervisor

8/10 - 좋아요

Navjot

좋아요: 숙박 시설 상태 및 시설
Hot tub and pool is the best
2024년 2월에 1박 숙박함
답변 제공: Florian Vogt 님, 2024년 2월 21일
Hello Navjot,We appreciate your time to leave us with such a great review. I am glad to read that you were able to enjoy our pool facilities. Your business is appreciated and thank you for making the Marmot Lodge your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

6/10 - 괜찮아요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very clean and had friendly staff. Starbucks next door was a bonus. Didn’t like the all natural bathroom products. Shampoo and hand soap smelled like olive oil that had gone bad and left my hands and hair very greasy and the products were very runny like they were watered down. They also didn’t fill the body wash dispenser. The doors and locks could use an upgrade to cards as they still use old style actual metal keys that are awkward to use in the cold.
2024년 2월에 2박 숙박함
답변 제공: Florian Vogt 님, 2024년 2월 16일
Hello Patricia, Your time to leave us with your review is appreciated. I am glad to read that you enjoyed the Cleanliness, the Starbucks next door and our amazing team. We are sorry that our toiletries were not to your satisfaction. We always want to provide exceptional experiences for all our guests. We appreciate your business and thank you for making the Marmot Lodge your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Marmot Lodge is on the east edge of town, handy if you want to get out in the park quickly.
2024년 2월에 2박 숙박함
답변 제공: Kenneth, Front Desk Agent 님, 2024년 2월 13일
Hi Steve! Thanks for writing us a quick review, we appreciate your time. We're glad to know that you enjoyed staying with us and would love to host you again!

8/10 - 좋아요

Austen

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the property, cleanliness could definitely use an overhaul though, the staff should be more diligent about their housekeeping efforts and actually clean under the beds & the bathtub thoroughly. Other than though, the beds were comfy, not much noise other than the train and our check-in was pleasant. Would recommend.
2024년 2월에 2박 숙박함
답변 제공: Lucy - Front Office Supervisor 님, 2024년 2월 14일
Hi Austen, Thank you for your review and feedback. We really appreciate your time in letting us know how your stay was, and we take all feedback on board. I have passed your comments along to our Housekeeping department to ensure out high standards continue to be adhered to. Thank you for choosing to stay with us, and we hope to see you again. Best regards,