Dear Michael,Thank you for the perfect score! I am delighted to note that you were able to have such an amazing experience with us.We all cannot wait to welcome you back home soon.Warm regardsMonica da EncarancaoGuest Relations Manager

Dear Kelly,Thank you for the 5! We are truly delighted to note that you were able to have an experience "Exactly like nothing else" as is expected of an Autograph Collection hotel.We all cannot wait to welcome you back home soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Steve,Thank you for taking the time to share your experience with us. I am disappointed to note that you did not enjoy your stay with us. Should there have been any incidents that led to this, please may you reach out to us directly. We would appreciate the opportunity to rectify any service shortcomings.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Momodou,Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed our hotel's location, especially for its dining options. We agree that our location offers a wonderful array of dining choices, and we're thrilled that it added to the enjoyment of your stay.We hope to have the pleasure of welcoming you back soon for another fantastic experience!

Dear Tanya,Thank you for your fantastic 5-star rating and kind words about our service! We're thrilled to hear that you had an awesome experience during your stay.Providing exceptional service is a top priority for us, and we're delighted that our efforts have made a positive impact on your visit. Your feedback is truly appreciated, and we look forward to the pleasure of welcoming you back for another outstanding stay.

Dear Peter,Thank you for the amazing review! I am so delighted to note that you love our new lobby, we are excited to continue the project in the near future.We wish you and your family a wonderful festive period and a prosperous 2024!We cannot wait to welcome you back home soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Good day Gary,I am saddened to hear that you did not enjoy your recent experience with us. I would truly appreciate more details on what had transpired, in order for us to improve on our service delivery.I look forward to hearing back from you soonest.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Anonymous,Thank you for the perfect 10! I am delighted to note that you were able to have such an amazing experience with us.We all look forward to welcoming you back home soon.Warm regardsMonicaGuest Relations Manager

Dear Sandile,Thank you for the wonderful review! I am delighted to note that you were able to have such a wonderful experience with us.We all cannot wait to welcome you back home soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Matthew,Thank you for the wonderful review. I am delighted to note that you were able to have such an amazing experience with us.We all cannot wait to welcome you back home soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Thank you so much for taking the time to share your positive experience with African Pride in Melrose Arch. We greatly appreciate your thoughtful review, and we're thrilled to hear that you found our hotel to be a secure haven in South Africa.Ensuring the safety of our guests is indeed a top priority, and we're delighted that you felt comfortable and secure during your stay. Melrose Arch's unique location, surrounded by a group of stores, a mall, and numerous restaurants, adds to the convenience and accessibility for our guests.We're pleased to learn that you took advantage of the nearby attractions, such as the Rosebank Sunday Market and the Apartheid Museum. It's fantastic to hear that our hotel served as a convenient base for exploring the rich cultural and historical offerings in the area.Once again, thank you for choosing African Pride in Melrose Arch, and we look forward to hosting you again soon!

Thank you for taking the time to provide feedback regarding your stay!We are delighted to see the hotel was able to provide a pleasant experience for you! We hope this means we will have the pleasure to welcome you back home in the near future!

Dear Nan,Thank you for the perfect 5! It is our aim as a team to provide experiences "Exactly like nothing else" and I am delighted to note that we were able to do just that!From our wonderful location, through to our amazing African Dynamism inspired artwork.We all cannot wait to welcome you back home soon.Monica da EncarnacaoGuest Relations Manager

Dear Candice, Thank you for the amazing review. We are grateful to have you take your time to give feedback about your stay. We pride ourselves with the level of staff service we are able to provide to our guests, so that we provide memorable experiences.We have taken your feedback about the showers and have informed the relevant departments to take necessary action to ensure no one experiences that again. We look forward to welcoming you back home in the near future!

Dear Paul, Thank you for taking the time to rate your stay with, we truly value your feedback. We are delighted to see the hotel team was able to make your stay Exactly like nothing else, and made your stay seamless!We hope we have the honour to welcome you back home soon in the near future!

Dear Dallas, Thank you for taking the time to rate your stay with us, we value your feedback. The team is delighted to see their service excellence making such an impression on our guests stay. We thrive to make everyone feel like we are your home away from home. With this being said, we look forward to welcoming you back home in the near future!

Dear Anagha, Thank you for taking the time to rate your stay with us, we value your feedback!Our prime location is one thing we always take pride in, everything is within arms reach!Our staff service sets us apart from other hotels, we are your home away from home. We look forward to welcoming you back home in the near future!

Dear Jose,Thank you for the amazing review! I am so delighted to note that you were able to have an experience "Exactly Like Nothing Else" which is wat we strive for.We all look forward to welcoming you back soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Kayla,Thank you for the amazing review! I am so delighted to note that you were able to have an experience "Exactly Like Nothing Else" which is wat we strive for.We all look forward to welcoming you back soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Gina, Thank you for the amazing review! We appreciate hearing about your experience at our hotel, and look forward to providing an even more memorable stay in the future!

Dear Prudence,Thank yoou for taking the time to share your thoughts with us, based on your most recent stay.I am delighted to note that you had a wonderful experience with us and we all look forward to welcoming you back soon.Monica da EncarnacaoGuest Relations Manager

Dear Paul,Thank you for taking the time to share this amazing feedback! Our aim is to provide each guest with an experience "exactly like nothing else" and I am delighted to note that you experienced just that.We all look forward to welcoming you back home soon.Monica da EncarnacaoGuest Relations Manager

Dear John-Michael,Thank you for the amazing feedback! I am delighted to note that you were able to have an experience "exactly like nothing else" with us and we all look forward to welcoming you back home soon.Monica da EncarnacaoGuest Relations Manager

Dear mercedez,Thank you for the amazing review! I am delighted to note that you were able to have such a memorable stay with us! It is our aim for all guests to have an experience "exactly like nothing else" when staying with us and it seems like you experienced just that.Your kind words will be shared with Dingaan,Pretty, Tanya and the entire team.We cannot wait to host you back once again.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Muhammad Hassen Raza,I am disappointed to note that you were unhappy with your stay with us. Unfortunately, you have not left any details, please may you reach out directly to us on property to advise why you did not enjoy your stay with us.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Paul, Thank you for taking the time to rate your stay with us, we value your feedback. The team takes pride on their amazing service they were able to provide to you during your stay, and hope this means we will be welcoming you back home soon!

Dear Jessica,Thank you for the perfect 10! We strive on a daily basis to achieve this and it is always so rewarding when we do.I am delighted to note that you were able to enjoy it all, from our delicious breakfast to our well-appointed rooms. Noy forgetting our amazing team of associates.We all look forward to welcoming you back, for yet another memorable experience soon.Monica da EncarnacaoGuest Relations Manager

Dear Jun,Thank you for the perfect 10! We strive for such amazing feedback in all we do and are thrilled when we are able to accomplish.I am delighted to note that you were able to have such an amazing experience with us and we all look forward to welcoming you back soon.Monica da EncarnacaoGuest Relations Manager

Dear Makoto, Thank you for this amazing review! We are thrilled to see that you had an amazing stay, and look forward to welcoming you back to the African Pride hotel in the near future!

Dear Christine,Thank you for the amazing review! We do our utmost to provide each and every guest of ours with an experience "exactly like nothing else" and I am thrilled to note we were able to do just that.I will be sure to share your wonderful words with the entire team and we all cannot wait to welcome you back soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Craig, thank you for being part of the amazing 20 years that this hotel has seen. We also appreciate the loyalty you have shown to the hotel, even after noticing the hotels condition. We are working on room improvements, and hope you still give us the same loyalty after the face-lift!Have an amazing day further, and always look forward to welcomin you back home!

Dear Joy, Thank you for taking the time to rate your stay with us, we value your feedback!The team is thrilled to see that you had such an amazing stay with us, and our team is honored to see how their level of staff service affects our guests stay.Have an amazing day further!

Dear Rosanna, Thank you for taking the time to rate your stay with us, we value your feedback. It is unfortunate that the temperate of the room had an impact of your stay, and would like to extend our apologies for that experience. I have added a note onto your personal profile, for your future stays rom allocation to be on the warmer side of the hotel and place courtesies in your room that will assist in keeping the room warm. I hope this gives you reason to make your way back home soon!

Dear Barry,Thank you for the wonderful review! I am thrilled to note that we were able to impart an experience "exactly like nothing else" during your stay with us.We all look forward to welcoming you back to African Pride Melrose Arch Hotel, Autograph Collection soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Peter,Thank you for your amazing review! We are trying our utmost to reduce our carbon footprint as best we can, and love that you enjoyed it.I will be sure to share your feedback regarding the Greek Salad with our Executive Chef, he will be thrilled.The entire African Pride Melrose Arch Hotel, Autograph Collection team looks forward to welcoming you back soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Julien,Thank you for taking the time to share your insights based off your recent stay with us.Unfortunately, our Generator does not have the capacity to allow for a fully functional room and I do apologize for this inconvenience. Sadly loadshedding has become a daily struggle.I am delighted to note that you were still able to have an experience "exactly like nothing else" and we all look forward to welcoming you back.Warm regardsMonica da EncarnacaoGuest Relations Manager

Thank you for the amazing review, Feroza! The team is delighted to see that you had such a memorable stay, and look forward to welcoming you back home in the near future.

Dear YANN,Thank you for the 10/10 rating!I am so excited to see that we were able to provide you with an experience "exactly like nothing else" and we all look forward to welcoming you back soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Dale,I am disappointed to note that we were not able to mmet your expectations on this occasion.I have reached out via email for further details and would truly appreciate more details on where we went wrong.I look forward to hearing back from you.Monica da EncarnacaoGuest Relations Manager

Dear Kweku,Thank you for taking the time to review your most recent stay with us. We truly value all feedback received from our esteemed guests.I am delighted to note that you had such an exceptional stay with us.The entire African Pride Melrose Arch Hotel, Autograph Collection team look forward to welcoming you back soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Shelly,Thank you for taking the time to share this amazing feedback with us. We truly value all feedback received from our esteemed guests.I am delighted to note that you were able to have such a wonderful stay with us and that all staff provided you with exceptional service.We at the African Pride Melrose Arch Hotel, Autograph Collection, all look forward to welcoming you back soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Janeille,Thank you for the amazing 5/5! I am so thrilled to note that you had an experience "exactly like nothing else" with us and we all look forward to welcoming you back soon.Warm regardsMonica da EncarncaoGuest Relations Manager

Dear Per-Ivan,Thank you for taking the time to share your thoughts with us after your stay. We truly value all feedback received from our esteemed guests.I am delighted to note that you were able to have such an exceptional stay with us.We at the African Pride Melrose Arch Hotel, Autograph Collection, all look forward to welcoming you back soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Oliver,Thank you for taking the time to share your recent experience with us. We truly value all feedback received from our esteemed guests.I am delighted to note that you had such an exceptional stay with us.We all look forward to welcoming you back to African Pride Melrose Arch Hotel, Autograph Collection.Warm regardsMonica da EncarnacaoGuest Relations Manager

Dear Dale, Thank you for this amazing review! We will ensure that they see the results of their amazing work!We look forward to welcoming you back in the near future

Dear Uwe, Please accept our humblest apologies for your experience in the hotel. Our hotel manager will contact you shortly regarding your stay.Regards, Nomonde

Dear Uwe, Please accept our humblest apologies for your experience in the hotel. Our hotel manager will contact you shortly regarding your stay.Regards, Nomonde

Dear Kristin, Thank you for taking the time to rate your stay with us, we value your feedback. We are sad to see you did not have a great experience with the state of the room you checked into, and found the room is ugly. We however are appreciative that you went over to our sister hotel and had a better experience there

Dear Courtney, Thank you for taking the time to rate your stay with us, we value your feedback. I am pleased to see that you like the hotel but we seemed to have fallen short on taking care of you when you needed us the most. Please be assured we have taken note of this shortage and have made sure there is an updated box that is not locked at the pool area