Staff are friendly but the 2020 refurb of the hotel did away with any acceptable form of personal storage in the rooms. No drawers, just open storage, some of which is very low to the ground. Rooms are small, and not soundproofed. As there is loud music over the weekend, that's not a good experience. Hotel also has no business center. Previous cozy bar was removed in refurb and replaced by cafe style bar which completely lacks character. Could be in a mall. Good safe parking available.