Outdoor pool, sun loungers
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Reviews of Sunrock Guesthouse

4 out of 5
Sunrock Guesthouse
Park Street 11, Kempton Park, Gauteng

Reviews

9.4

Exceptional

Rating 10 - Excellent. 432 out of 609 reviews" "
Rating 8 - Good. 140 out of 609 reviews" "
Rating 6 - Okay. 26 out of 609 reviews" "
Rating 4 - Poor. 7 out of 609 reviews" "
Rating 2 - Terrible. 4 out of 609 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KARLYN

Traveled with family
We had a very pleasant, brief stay here. The staff were friendly and accommodating. The property has many wonderful, picture worthy, garden nooks. The dinner and breakfast were delicious. It is like driving into a little oasis near the airport.
Stayed 1 night in May 2024
Response from Sunrock Team on May 20, 2024
Good day. Thank you so much for your kind review. We hope to see you again on your next trip.Regards

10/10 Excellent

Brenda, San Antonio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small boutique hotel- the grounds are very nicely landscaped to give you a calming vibe. The employees are super friendly and breakfast was very good. The rooms are comfortable. We’ll definitely be staying here again!
Stayed 1 night in May 2024
Response from Sunrock Team on May 20, 2024
Good day. Thank you so much for your kind review. We hope to see you again on your next trip.Regards

10/10 Excellent

Cameron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable!
Stayed 1 night in May 2024
Response from Sunrock Team on May 20, 2024
Good day. Thank you so much for your kind review. We hope to see you again on your next trip.Regards

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was really clean. The staff were very nice and helpful. We loved it there
Stayed 1 night in May 2024
Response from Sunrock Team on May 13, 2024
Good day. Thank you so much for your kind review. We hope to see you again on your next trip.Regards

10/10 Excellent

Sonia, Pottstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very homey.
Stayed 4 nights in Apr 2024
Response from Sunrock Team on May 6, 2024
Good day, Thank you so much for your positive feedback, we hope to welcome you again on your next trip! Kind regards.

10/10 Excellent

ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, free breakfast dinner for purchase
Stayed 1 night in Apr 2024
Response from Sunrock Team on May 1, 2024
Good day. Thank you so much for your kind review. We hope to see you again on your next visit.Regards

10/10 Excellent

Sonia, Pottstown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 4 nights in Apr 2024
Response from Sunrock Team on Apr 22, 2024
Good day. Thank you so much for your kind review. We hope to see you again on your next visit.Regards

10/10 Excellent

ellyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful guesthouse, small, very attentive staff. Wonderful I cluded breakfast, and a great dinner option. Beyond charming.
Stayed 1 night in Apr 2024
Response from Sunrock Team on Apr 11, 2024
Good day. Thank you so much for your kind review. We hope to see you again on your next visit.Regards

10/10 Excellent

ellyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place. Small, welcoming, physically beautiful and fantastic food.
Stayed 1 night in Apr 2024
Response from Sunrock Team on Apr 11, 2024
Good day. Thank you so much for your kind review. We hope to see you again on your next visit.Regards

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the pickup at the airport until I was dropped off again the next day, everything was very good. The cleanliness, friendly and helpful staff, amazing breakfast, and the clever and tasteful decorating, all added up to to “5 plus”. It is a definite go-to!
Stayed 1 night in Apr 2024
Response from Sunrock Team on Apr 8, 2024
Thank you for your kind feedback, we hope to welcome you again on your next trip. Regards

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to O. R. Tambo International Airport, and has free shuttle for pick up . The staffs there are very friendly and helpful. Room is clean, Very satisfied with their Breakfast ( included )and dinner ( around US$17/pp ). Will definitely stay at Sunrock again next time when we in Johannesburg
Stayed 1 night in Mar 2024
Response from Sunrock Team on Mar 21, 2024
Good day, Thank you for your kind feedback. We look forward to your next stay. Regards.

10/10 Excellent

Soufiane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go back there
Stayed 1 night in Mar 2024
Response from Sunrock Team on Mar 15, 2024
Thank you so much for your kind feedback. We look forward to your next visit. Regards.

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room very close to anything you need. Excellent service.
Stayed 1 night in Feb 2024
Response from Sunrock Team on Feb 29, 2024
Good day, thank you for your kind feedback, we hope to welcome you again on your next trip. Regards

10/10 Excellent

Denise, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay a Sunrock. Feel safe and secure - and the shuttle to/from the airport is a must! Breakfast is also lovely with lots of fresh items and friendly smiles.
Stayed 1 night in Jan 2024
Response from Sunrock Team on Feb 29, 2024
Good day, thank you for your kind feedback, we hope to welcome you again on your next trip. Regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow wow wow!
Wow. What a place. Everyone is soo friendly! Our room, number 17, was large with a single bed and a large double bed. The bathroom was very large with a large wet room shower and a long bath … it all looked very new and very clean. Seating was provided outside the room overlooking a quadrangle of grass with more seating. Drinks from the bar and massages in the spa are cheap, compared to the UK. There was a lovely pool, gym, air hockey etc. The free transfers, 10-minutes, to/from the airport used the guesthouse car and was very efficient. This is a fantastic find and would be the only place I would consider if I were to come back to Johannesburg airport.
Stayed 1 night in Feb 2024
Response from Sunrock Team on Feb 19, 2024
Good day. Thank you for your kind review. We hope to welcome you again on your next trip. Regards.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sunrock Team on Feb 29, 2024
Good day, thank you for your feedback, we hope to welcome you again on your next trip. Regards

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Pick up from airport was great. Beautiful grounds, so many flowers and trees.
Stayed 1 night in Feb 2024
Response from Sunrock Team on Feb 13, 2024
Good day. Thank you so much for your kind feedback, we hope to welcome you again on your next trip. Regards.

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sunrock Team on Feb 13, 2024
Thank you for your feedback. Regards

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services were topnotch. The receptionist were warm and helpful. The chef's breakfast and dinner were delicious for an individual not used to english breakfast.
Stayed 3 nights in Jan 2024
Response from Sunrock Team on Jan 18, 2024
Good day, thank you for your kind review, we hope to welcome you again on your next trip!

8/10 Good

Stephen

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Sunrock Team on Jan 18, 2024
Good day, thank you for your kind review, we hope to welcome you again on your next trip!

10/10 Excellent

shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abigail was so friendly and helpful. Loved the place, wish I had more time to enjoy it.
Stayed 1 night in Dec 2023
Response from Sunrock Team on Jan 18, 2024
Good day, thank you for your kind review, we hope to welcome you again on your next trip!

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sunrock Team on Jan 18, 2024
Good day, thank you for your kind review, we hope to welcome you again on your next trip!

4/10 Poor

Neil richard

Liked: Cleanliness, amenities
No air con in the rooms..thr staff did there best to help but I could not stay there
Stayed 2 nights in Dec 2023
Response from Sunrock Team on Jan 18, 2024
Good day, thank you for your kind review, we are sorry to hear about the discomfort you experienced.

8/10 Good

Eugene

Liked: Amenities
Outstanding service
Stayed 4 nights in Nov 2023
Response from Sunrock Team on Dec 5, 2023
Thank you for the great compliment. Regards.

10/10 Excellent

James

Stayed 1 night in Nov 2023
Response from Sunrock Team on Nov 22, 2023
Thank you for your kind review.Regards

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful decor and very creative garden areas.
Stayed 1 night in Nov 2023
Response from Sunrock Team on Nov 28, 2023
Good day. thank you for your kind review, we hope to welcome you again on your next trip. Regards.

10/10 Excellent

Kevin

Traveled with partner
First rate choice for travellers in transit to other destinations. The meals were home cooked:plentiful portions and very tasty. Excellent value.
Stayed 1 night in Nov 2023
Response from Sunrock Team on Nov 6, 2023
Good day. Thank you for your kind review!We hope to see you again on your next trip.Regards

10/10 Excellent

James, Sarasota

Traveled with group
Liked: Amenities
It was a lovely property. Perfect overnight near airport. Hotel provided excellent tour at a reasonable price.
Stayed 2 nights in Oct 2023
Response from Sunrock Team on Oct 27, 2023
Good day. thank you so much for your kind review. We would love to welcome you again on your next visit. Regards

6/10 Okay

May Britt

Traveled with family
Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Sunrock Team on Oct 16, 2023
Good dayThank you for your reviewRegards

10/10 Excellent

Reinhard, Los Alamos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and close to airport, as long as you don’t want to venture outside. Don’t really need to, place has all you need for a quick pre or post flight stay over.
Stayed 1 night in Sep 2023
Response from Sunrock Team on Oct 2, 2023
Good dayThank you for your kind review.We hope to welcome you again in the future.Regards

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and has many additional services.
Stayed 1 night in Sep 2023
Response from Sunrock Team on Sep 22, 2023
Good dayThank you for your kind review. We look forward to welcoming you again in the future.

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a delight with many flowers and pool area that is welcoming. Location is excellent. Shuttle service to and from airport is a win.
Stayed 1 night in Sep 2023
Response from Sunrock Team on Sep 15, 2023
Good dayThank you for your kind review. We hope to welcome you again in the future.Regards

10/10 Excellent

Bryan T., mapleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Sunrock Team on Sep 4, 2023
Good dayThank you for your kind review, we hope to welcome you again in the future.RegardsSunrock Team

10/10 Excellent

NeillValorie

Stayed 1 night in Aug 2023
Response from Sunrock Team on Aug 31, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, a refreshing haven after a long trip!
Stayed 1 night in Aug 2023
Response from Sunrock Team on Aug 31, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

8/10 Good

Latoya, BRONX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed the room to freshen up and relax before a evening flight for a few hours. Property looks like a little oasis. Perfect for what we needed it for. Staff was very nice and shuttle to airport was awesome. Took only 5-10 min to get to airport.
Stayed 1 night in Aug 2023
Response from Sunrock Team on Aug 31, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Millicent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to airport and their rides to/from airport were essential for us. We loved the breakfast, gardens, the grounds and staff was friendly. The room was comfortable. Most people like to sleep in very cool air, however I was pretty cold and had to wear extra clothes to bed. We couldn't get the room any warmer. This stay was during winter season. Overall, the brief stay was just fine!
Stayed 1 night in Aug 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Claudia Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

TARA

Stayed 1 night in Aug 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Patrick

I’ve stayed at sun rock on 3 separate occasions and every visit is like being home away from home.Arthur and Ina and their staff, take great pride and effort into providing a homely style accommodation. From pick up to drop off the service is beyond compare.
Stayed 1 night in Jul 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Christine

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I have stayed at this location many times. I enjoy the locally owned lodge type setting vs. "hotel". They are extremely organized with transfers to and from the airport. They look out for your safety. In my case, I arrived late. Arriving as a solo traveler they changed their normal pick up site to to pick me up closer to the main doors. They really look out and accommodate for their clients. I have stayed here.
Stayed 1 night in Aug 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

6/10 Okay

Laura

Traveled with group
Disliked: Property conditions & facilities
Fixed menu buffet dinner was offered. At 7pm the soup was finished and not replenished and also some vegetables. The grilled pork chops were hard and dry. The guesthouse was full so quantity of food was badly miscalculated
Stayed 1 night in Aug 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Nokuthula, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous and seamless check-in, overnight accommodation and breakfast to travel refreshed the next day. Second time our family has stayed here, thanks so much!
Stayed 1 night in Jul 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Anthony M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
A great spot handy to the airport, but if an oasis in a not so great area. Love the common areas - fab design and although a big space with the very welcome fires burning made it quite cosy. Very friendly staff . Rooms themselves basic but comfortable.
Stayed 1 night in Jul 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Neil richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was only here for a short amount of hours but free airport shuttle and lovely gift shop and pretty gardens
Stayed 1 night in Jul 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Gary, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pick up and drop off, super quick and easy. Place is super cool with a great vibe. Food was excellent and affordable, staff were very friendly and helpful. Chatted with the owners at the bar for a while… great folks. Thanks so much!
Stayed 1 night in Jul 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Susan

Stayed 1 night in Jun 2023
Response from Sunrock Team on Aug 22, 2023
Thank you for your review of our property. We hope to welcome you again in the future.

10/10 Excellent

Carol

Stayed 1 night in Jun 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good communication with staff upon arrival in Johannesberg regarding pickup location. Hotel is located very close to JNB, which is why I picked it vs the Mega Hotels acutally on the airport property. Clean, comfortable, staff delightful, rooms very nice, uber or the lodge staff will get you to and from where you want to go. The evening meal is prepared cafeteria style and was tasty both nights we took advantage of it. Ina and the staff are very helpful. Ina went out of her way to assist as with a parking permit we'd indavertantly brought with us from our stay in Cape Town. She handled sending it back to the owners. We walked during the day to a local grocery store to get some road food and felt safe. At night, I would be careful as the area is not well lit, there were no specified cross walks that I could see. I would highly recommend Sunrock as a handy "in and out of Johannesberg airport", or if you were working in the local area.