"This is an older hotel that has been updated. The bathroom impressed me because most hotel updates try to over-modify the bathroom; this update was sensible. The room and bathroom were very clean; no signs of mold/mildew, no stains. LOTS of storage space for clothing between the big set of drawers and the closet. There was a mini fridge and microwave. There is a 24 hour, self-serve "market" in the lobby where you can get snacks, beverages, etc. The front desk staff I encountered, with one exception, seemed to enjoy their jobs and interacting with staff (the exception appeared bored and uninterested in their work). I did eat in the Lord Essex Tavern and Grill on my first night there. I got to the restaurant at 8 and asked if I could still be served (they closed at 9). It was no problem. My server was efficient but not personable. The photo of the restaurant on the Kahler website makes it look better than the rather dark and dated space that it is. My burger arrived quickly and was very tasty. I was appreciative that this hotel conveniently connects to the Mayo "subway"."
"Front desk person was there to collect a paycheck. Seemed annoyed I had some questions about parking after I checked in. No smile. Choppy personality."
"Hallways had a bad aroma. Stains on sheets. Walls in rooms were dirty. Fingerprints on everything. Hotel staff was nice but would walk right passed trash on floor. I would not stay here again cause of cleanliness issues."
"Had patio room which was nice to have. Breakfast not much variety, our last night lost hanging in parking lot playing bags. It was loud and hard to go to bed early. Room phone from next door rang and rang and rang. So frustrated"
"Breakfast menu was awesome. Last place we had to pay for parking. Not an issue here. The Subway tunnel is extremely handy and helpful. Would stay here again.
My only bummer, No pool. "
"Very clean contemporary room. Nice decent vanity in bathroom for two people to have room for their personal toiletries. Awesome comfy pillows. Very delicious free light breakfast."
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