The customer service upon arrival/checkin was awesome. The more matured lady was extremely nice and had amazing customer service. However, once we were in our room, I realized I needed to not only disinfect the room with lysol BUT also clean the shower head and thorougly wipe down the shower corners as they were dirty as well. The walls in the bathroom were discolored which indicated that these rooms were extremely old. The inside of the toilet was dirty. The bathroom floor needed to be swept as well. The plumbing had its challenges too, as we couldn't run the water to long while brushing our teeth because it backed up very quickly. My daughter slept on top of the cover because she felt like the bedding was not as clean. The lighting in the room was dark, the light shades were dirty, the window seal was dirty, the microwave was broke :-/. The bed provided a few comfortable nights of rest, so I'm thankful for that, however the overall experience just wasn't up to par at all. I was extremely disappointed.
