스위트, 침실 1개 | 거실 | 위성 채널 시청이 가능한 42인치 LED TV, TV

타운플레이스 스위트 바이 메리어트 캘러머주 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 277개 이용 후기 중 113개" "
평점 8 - 좋아요. 277개 이용 후기 중 93개" "
평점 6 - 괜찮아요. 277개 이용 후기 중 39개" "
평점 4 - 별로예요. 277개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 277개 이용 후기 중 16개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

brandy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice spacious suite. disappointed no coffee cups, no sheets/pillows for pull out couch, 2 towels for 3 guests
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Skye

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was filthy and unclean. We had dirty towels on the floor upon our arrival. The pull out couch was stained and they flipped it over In hopes we wouldn’t see it.

2/10 - 너무 별로예요

Mirvat

아이를 동반한 가족 여행
Poor stuff, pullout sofa super dirty mattress looks like some was crawling on it, stain all over, I asked for new mattress said that’s all we have.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

rubie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was really impressed everything was nice and clean it was really quiet. The staff was friendly. The breakfast was good.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

FRANCISCO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and seems well managed
2024년 2월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2024년 2월 25일
Thank you very much for your feedback. We are glad you enjoyed our hotel and we love to hear when our guests have great experiences. If your travels bring you our way again we hope you will choose to stay with us again!!

6/10 - 괜찮아요

Tori

2024년 1월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2024년 1월 13일
Thank you for your review of our property. We appreciate the feedback as it allows us the opportunity to see what marks we may have missed and how to improve upon those. Thanks again!

10/10 - 훌륭해요

Rajat

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms and staff were very friendly.Amazing service!
2023년 12월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2024년 1월 31일
Thanks again for staying with us. We do love to hear about the great experiences that our guests have. We hope to see you again if your travels bring you this way!

6/10 - 괜찮아요

Anthony

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2024년 1월 13일
Thank you for your feedback. We hope that we can provide a better stay for you if your travels bring you this way again. Thanks again!

6/10 - 괜찮아요

Michelle

2023년 11월에 2박 숙박함
답변 제공: TownePlace Staff 님, 2023년 12월 6일
Thank you for your review of our property. We love to hear the feedback as it allows us to better understand what our guests want from us. We hope to see you again!!

8/10 - 좋아요

Andrew Dean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff exceptionally friendly and welcoming - nice upgrades in the rooms. TVs could be larger, and mattresses feel old/worn. Also there needs to be a ‘constant fan’ on HVAC system. Otherwise it gets deathly quiet
2023년 10월에 1박 숙박함
답변 제공: Shelby Sills 님, 2023년 10월 25일
Dear Andrew,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: TownePlace Staff 님, 2023년 10월 17일
Thank you for choosing us as your home away from home. We appreciate the great review! It brings us great excitement to see we can provide a great experience for our guests. We hope you will come see us again in the future.

10/10 - 훌륭해요

C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Appreciate the staff
2023년 8월에 6박 숙박함
답변 제공: TownePlace Staff 님, 2023년 10월 14일
Thank you for choosing our hotel as your home away from home! Its always a pleasure to see that we bring great experiences to our guests. We thank you for your 5 our of 5 rating and we hope you will choose us again in the future!!

6/10 - 괜찮아요

Gord

Overall would only rate the hotel as average. Several things we expected to find provided were not, such as an ice bucket, laundry bag, cups. Placement of television was very awkward. All in all, quite disappointing.
2023년 10월에 3박 숙박함
답변 제공: TownePlace Staff 님, 2023년 10월 10일
Hello Gord and thank you for your review of the hotel. We appreciate you staying with us. We are aware of some key items being missing and we have an update scheduled to address these issues. I do apologize if we did not provide the best experience possible and hope you will give us another chance in the future to show this as a one time problem.

4/10 - 별로예요

Arteria

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The young lady at the front desk was very nice.
2023년 10월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 10월 10일
Hello, and thank you for your review of our property! We appreciate the feedback as it allows us to reflect back to the great areas we cover. It also allows us to have knowledge on areas we might be missing the mark on. Thanks again and we hope your travels bring you back this way again!!

10/10 - 훌륭해요

Elizabeth

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly front desk woman.
2023년 10월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 10월 3일
Hello and thank you for your review of our property. It is a wonderful feeling to know we can provide great experiences for our guests. We hope to see you again in the future!!

4/10 - 별로예요

Kimberly

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I expected more from the Marriot brand. Our first room was dirty and smelled like smoke. Broken TV, stained couch, grease on the stove, broken furniture. They moved us and the second room was better, but we will not stay again. Experience with staffseemed to change with shift change. Again the stat did improve from the first impression, but I'd expect this from a low budget hotel chain.
2023년 9월에 1박 숙박함
답변 제공: Shelby 님, 2023년 10월 2일
Thank you for taking the time to let us know about your experience while staying with us. What you experienced is way below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Sheri

2023년 9월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 10월 21일
Thank you for your review of our property. We love to hear feedback and also love to see our guests having great experiences at our hotel. We hope to see you again in the future!!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect place to stop and unwind
Stayed here for 3 weeks and enjoyed every day of it. Breakfast was amazing with real eggs and bacon, the property was clean and quiet and most of all the service was exceptional.
2023년 9월에 6박 숙박함
답변 제공: TownePlace Staff 님, 2023년 9월 27일
Thank you for your review and a 10/10. We love to see that we can bring our guests a great and homely experience. We hope that you had a safe trip back and thank you again for choosing us as your home away from home!!

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 9월 21일
Thank you for your 5 star review!! We love to see great experiences are part of our story. We hope you will choose us again in the future and thank you for the time you shared with us

10/10 - 훌륭해요

Ted

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Staff is very friendly but the room needs new carpet.
2023년 9월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 9월 17일
Hello and thank you for your review. It makes us happy to know that we can provide a great experience for our guests! We are aware of the hotel needing some fixes and we have already put a plan in place to update. We hope that this will not deter you from coming back and we look forward to being here if you choose us again!!!

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Nice hotel with poor service
Nice property with comfortable well laid out rooms. Tons of storage space. Staff however need some training. Very few times did we see front desk staff, and they actively refused to clean the room on a multi night stay. We have always trusted the Marriott brand to provide a good product and great service, unfortunately we received poor service at this property.
2023년 9월에 5박 숙박함
답변 제공: TownePlace Staff 님, 2023년 9월 17일
Hello Michael and thank you for your review. I want to apologize if your expectations were not met to the fullest. We appreciate the feedback as it helps us see where improvements are needed. We will use this information to update the training of staff including front desk/housekeeping. Thanks again and we hope you will give us another chance in the future to make your stay excellent.

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bonito localizado
2023년 9월에 3박 숙박함
답변 제공: TownePlace Staff 님, 2023년 9월 13일
Thank you for your great review of our hotel. It makes us very happy to know we can provide a great stay for our guests!!!

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Clean. Easy to get to from highway. Yet quiet
2023년 9월에 2박 숙박함
답변 제공: TownePlace Staff 님, 2023년 9월 6일
Thank you for your great review. It really makes us happy to see that we can provide an excellent stay for our guests!! Hope to see you again soon.

4/10 - 별로예요

Marcus

단체 여행, 가족 여행
별로예요: 청결 상태
Found a crack pipe in our room on a dinner plate placed in a cupboard.
2023년 9월에 2박 숙박함
답변 제공: TownePlace Staff 님, 2023년 9월 5일
On behalf of the entire team here at TownePlace, I want to apologize on this problem you had. This is not the standard we want to project and we take this issue very seriously as safety for our guests is our highest priority. We have already taken steps to ensure this situation does not occur again. Thank you for your feedback!!!

4/10 - 별로예요

Kylie M.

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in a suite for 3 nights and house cleaning did not come once. Had to ask for towels every night because they weren’t replaced. Room wasn’t necessarily ‘dirty’ but wasn’t squeaky clean. Pull out couch was very thin. Staff was pleasant, but did not go out of their way.
2023년 9월에 3박 숙박함
답변 제공: TownePlace Staff 님, 2023년 9월 5일
Hello and thank you for your review and input. I apologize if we did not meet the standard that you expected. Guest satisfaction is one of our top priorities and we use this type of input to find out where we need to improve. Thanks again for staying with us!!

8/10 - 좋아요

Bob

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Convenient area. Hotel could use updating though.
2023년 8월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 9월 5일
Thank you for your review. I am glad you found the location convenient for your needs. We are aware of the update needed at the hotel and we have put a plan of action in place to address this issue. We hope you will come see us again in the future!!!

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast food could use some attention. The food was not good. Everything was clean. I also noticed all other guest got a gift bag but we did not. This was my only complaints.
2023년 8월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 8월 27일
Hello and thank you for your review. I do apologize for any issues that you may have had with your stay. We use these reviews to better understands points of weakness. There is a plan being implemented to help address these issues. We are happy to know that we almost hit the mark on everything with you and hope you will give us a chance in the future to enhance your stay!!

10/10 - 훌륭해요

ruth 님, chicago

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpio
2023년 8월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 8월 20일
Thank you so much for your feedback. We were happy to have you stay with us. Come see us again if you are ever in the area

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sit and Stay
Very clean and pet friendly. Lots of green space and sidewalks for our 4 legged family.
2023년 7월에 2박 숙박함
답변 제공: TownePlace Staff 님, 2023년 7월 25일
Thank you for your recent stay with us. We appreciate the feedback and hope you will stay with us again!!!

8/10 - 좋아요

Linda G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Towneplace Staff 님, 2023년 7월 18일
Thank you for your review! We strive to bring all of our guests a great experience and hope you will choose us again!

6/10 - 괜찮아요

jeffrey

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Disappointed with Marriott
One night stay with grandkids. Hotel ownership needs to decide if their intent is to remain a mediocre facility or address facility appearance to move it out of current funk that it appears to be in. Starting with moving the smoking area away from the main entrance of the hotel. Nothing says welcome more than cigarette butts on the ground and the smell of tobacco smoke in the air as you enter the main doors. Carpeting in various areas needs to be cleaned or updated. Trim work in room and halls attention. Pool basin needed cleaning. All this appears to be a management issue. Got the impression that the friendly staff was doing all they could to make the best of a facility that needs upgraded. Disappointed that Marriott has not taken measures to improve the look and feel of this facility. Would give it a 3-4 on a scale of 10.
2023년 6월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 7월 18일
Hello Jeffrey,I want to first off apologize for the experience you had at our property. The issues that you pointed out are extremely helpful to us. We have already taken steps to fix these issues and hope you will give us a chance in to future to provide a better stay than what you had. Thank you so much for your feedback!!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 객실의 편안함
Skip this one
Very loud not recommended. Disappointing.
2023년 6월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 7월 18일
My apologies for the issues you had with your stay. We have taken appropriate steps to mitigate any further instances. We appreciate the feedback and are actively addressing the issue. We hope you will consider coming back again to visit.

6/10 - 괜찮아요

Janice

가족 여행
별로예요: 청결 상태, 객실의 편안함
Dont mid the dogs....
Loved the hotel. Just had very noisy dogs on both side of us that barked most of the night and kept waking us up. Called the frontdesk 2 times and it kept going.
2023년 6월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 7월 18일
I want to apologize for the issues involving the noise with the dogs. We have taken steps to ensure that we can mitigate any further instances with this problem. We are glad you enjoyed the hotel and hope you will consider visiting again in the future!!! Thanks again for your feedback!!

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: TownePlace Staff 님, 2023년 7월 18일
Thank you for your 10 out of 10!!!! We love when we can bring the best experiences to our guests. It is a great feeling for us to know that we are able to help people in need. Thanks again for staying!!!

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable stay
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place and great service
Great stay, simple yet very nice breakfast. The check-in process, room amenities and friendly service in all areas. Definitely will stay again!
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Devasha

출장 여행
별로예요: 청결 상태
2023년 4월에 1박 숙박함

4/10 - 별로예요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great except the pool was closed the 2nd day so i went to another place. Staff were very nice and professional
2023년 3월에 3박 숙박함

2/10 - 너무 별로예요

Ellen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 3박 숙박함

6/10 - 괜찮아요

Valerie

2023년 2월에 2박 숙박함

6/10 - 괜찮아요

Robert

2022년 11월에 3박 숙박함

8/10 - 좋아요

Stephen

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly, helpful staff!
2022년 10월에 1박 숙박함

8/10 - 좋아요

Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool & weight room, laundry, large rooms with kitchen, average breakfast but good service.
2022년 10월에 6박 숙박함

10/10 - 훌륭해요

Mohan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice spacious room and very nice staff!!
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Spencer

출장 여행
별로예요: 직원 및 서비스
I prepaid for 2 nights here. Upon arriving at 11pm they said they overbooked and i didnt have a room. The staff claimed that they just emailed me this information. It's been 3 days and still no email. Thankfully Hotels.com stepped up and found me a room 6 miles away finally got checked in at 1am.
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Alcides

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 객실의 편안함
Wedding weekend
Family wedding, so a late check in, front desk lady not impressed with not friendly, room ok hole in door to bathroom, napkin left in bathroom, very tight bathroom, breakfast nice, cleanness ok
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Lisa

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in. Clean room. Big room. Quiet hotel Great breakfast
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

CADY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So friendly!
Everyone is extremely friendly, especially to my not-so-friendly Pomeranian! One front desk girl was a little unpleasant but everyone else made our stay so enjoyable. We even ended up extending our stay by 2 nights. Because of our extension we had to switch rooms which is of course understandable, and the staff was extremely accommodating to make our switch as smooth as possible by ensuring our second room was ready by the time we checked out of the first one. Amazing!! I wish breakfast went on a little later for those of us who are not early birds but that’s the only thing. Would definitely recommend staying here :)
2021년 8월에 7박 숙박함