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Hotel Heluan

3.0 star property
Travelers begin their day with a continental breakfast at this welcoming property where multilingual staff help guests navigate the local area

Choose dates to view prices

Hotel Heluan offers a continental breakfast to start the day right. Guests stay connected with WiFi in public areas. The property features an elevator for easy floor access, and helpful multilingual staff are ready to assist with information and recommendations.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
The current price is ₩114,137
₩134,543 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

A bedroom with a wooden bed, a bedside table, a mirror, and a chair.

Deluxe Double Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A traditional wooden bedroom with two beds, bedside tables, and a cabinet.

Deluxe Twin Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Triple Room

A bedroom with a wooden bed, a red patterned rug, floral curtains, and a chandelier.

Deluxe Triple Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Triple Room

A room with a wooden bed, a blue armchair, a television on a wooden cabinet, and patterned curtains.

Superior Triple Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Karlovy Vary is home to Hotel Heluan. Market Colonnade and Karlovy Vary Christmas Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mill Colonnade and Park Colonnade. Vridelni kolonada and Christmas House are also worth visiting. Visit our Karlovy Vary travel guide
Map
387/41 Tržište, Karlovy Vary, Karlovarský kraj, 360 01

What's nearby

  • A historic building with ornate architecture, a prominent tower, and a surrounding plaza with people and trees.
    Market Colonnade
    1 min walk - 0.1 km
  • A grand building with ornate columns and statues, a cobblestone plaza, and palm trees.
    Mill Colonnade
    1 min walk - 0.2 km
  • A modern indoor plaza with a central fountain, large glass windows, and a high ceiling.
    Hot Spring Colonnade
    1 min walk - 0.2 km
  • A historic church with two green domes and a clock tower.
    Church of St. Mary Magdalene
    1 min walk - 0.2 km
  • A grand building with ornate architecture, a well-maintained garden with a lawn, and cherry blossoms in full bloom.
    Karlovy Vary Municiple Theater
    3 min walk - 0.3 km

Getting around

  • Karlovy Vary dolni n. Station
    8 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    19 min drive

Restaurants

  • Café Elefant
    3 min walk
  • Café Pupp
    6 min walk
  • Kavárna Zámecká Věž
    2 min walk
  • Plzeňka Carlsbad
    6 min walk
  • Grandrestaurant Pupp
    7 min walk

About this property

Hotel Heluan

  • Property highlights
  • Hotel Heluan provides free continental breakfast and more. Guests can connect to free WiFi in public areas.
  • Other perks include:
  • Multilingual staff and an elevator
  • Room features
  • All guestrooms at Hotel Heluan feature comforts such as laptop-friendly workspaces.
  • Extra amenities include:
    • Bathrooms with bathtubs and bidets
    • 32-inch flat-screen TVs with Netflix, streaming services, and cable channels
    • Mini fridges, housekeeping, and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator (39 inch wide door)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 3:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Frequently asked questions

Is Hotel Heluan pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Heluan?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Heluan on Sep 1, 2026 start from ₩114,137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Heluan?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Hotel Heluan?

Check-out is at 11:00 AM.

Where is Hotel Heluan located?

Situated in Karlovy Vary, this hotel is steps from Zámecké Lázně, Market Colonnade, and Hot Spring Colonnade. Vridelni kolonada and Church of St. Mary Magdalene are just steps away. Karlovy Vary dolni n. Station is 23 minutes by foot and Karlovy Vary Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Heluan Reviews

8.0

Very Good

8.0

Staff & service
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified review

8/10 Good

Emilie

Liked: Staff & service
Stayed 4 nights in Apr 2024