Spa Resort Sanssouci

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Luxury
4.0 star property
8.0

Very good

Upscale family-friendly resort near Mill Colonnade

Located close to Church of St. Mary Magdalene and Hot Spring Colonnade, Spa Resort Sanssouci provides a free breakfast buffet, an adjacent golf course, and a terrace. Treat yourself to a body scrub, hydrotherapy, or a manicure/pedicure at Spa & Wellness Centrum Mercedes, the onsite spa. The on-site restaurant, Charleston, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and mini golf.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
The current price is ₩157,726
₩183,257 total
includes taxes & fees
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room (Wellness access)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double or Twin Room (Wellness access)

8.0 out of 10
Very good
(12 reviews)
  • Valley view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (Wellness access)

A hotel room with a bed, two chairs, a desk, a television, and a window with curtains.

Single Room (Wellness access)

8.0 out of 10
Very good
(14 reviews)
  • Park view
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room (Wellness access)

A hotel room with a bed, a chair, a table, and a TV.

Triple Room (Wellness access)

  • Valley view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Ensuite (Wellness access)

A hotel room with a bed, a chair, a desk with a television, and a window with curtains.

Quadruple Room, Ensuite (Wellness access)

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 1 Bedroom (Wellness access)

A hotel room with a bed, a desk with a computer, a chair, and a window with curtains.

Suite, 1 Bedroom (Wellness access)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room, Balcony, City View (Wellness access)

A hotel room with a bed, a desk with a television, a chair, and a window with curtains.

Double or Twin Room, Balcony, City View (Wellness access)

8.0 out of 10
Very good
(2 reviews)
  • Valley view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Karlovy Vary, Spa Resort Sanssouci is in the city center and near a boardwalk/promenade. Hot Spring Colonnade and Klinovec Ski Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Elizabeth's Spa and Mill Colonnade. Church of St. Mary Magdalene and Karlovy Vary Municiple Theater are two other places to visit that come recommended. Spend some time exploring the area's activities, including snowboarding, downhill skiing, and hiking/biking trails. Visit our Karlovy Vary travel guide
View more Resorts in Karlovy Vary
Map
U Imperialu 198/11, Karlovy Vary, 36001

What's nearby

  • A modern indoor plaza with a central fountain, large glass windows, and a high ceiling.
    Hot Spring Colonnade
    8 min walk - 0.7 km
  • A historic church with two green domes and a clock tower.
    Church of St. Mary Magdalene
    8 min walk - 0.7 km
  • A grand building with ornate architecture, a well-maintained garden with a lawn, and cherry blossoms in full bloom.
    Karlovy Vary Municiple Theater
    9 min walk - 0.8 km
  • A grand building with ornate columns and statues, a cobblestone plaza, and palm trees.
    Mill Colonnade
    11 min walk - 0.9 km
  • A historic building with a fountain, red-tiled roof, and classical architecture.
    Elizabeth's Spa
    3 min drive - 2.4 km

Getting around

  • Karlovy Vary Station
    11 min drive
  • Vaclav Havel Airport (PRG)
    85 min drive

Restaurants

  • Café Elefant
    12 min walk
  • Café Pupp
    11 min walk
  • Kaiser 53
    9 min walk
  • Becher's Bar
    11 min walk
  • Pizzeria La Famiglia
    12 min walk

About this property

Spa Resort Sanssouci

  • Upscale family-friendly resort near Mill Colonnade
  • Located close to Church of St. Mary Magdalene and Hot Spring Colonnade, Spa Resort Sanssouci provides a free breakfast buffet, an adjacent golf course, and a terrace. Treat yourself to a body scrub, hydrotherapy, or a manicure/pedicure at Spa & Wellness Centrum Mercedes, the onsite spa. The on-site restaurant, Charleston, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and mini golf.
  • Other perks include:
    • Swimming pool along with sun loungers
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an indoor pool
    • ATM/banking services, a billiards/pool table, and tour/ticket assistance
    • Luggage storage, a front-desk safe, and secured bicycle storage
  • Room features
  • All 337 rooms have amenities such as free WiFi and desk chairs, as well as safes and sound-insulated walls.
  • Extra amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • TVs with cable channels
    • Wardrobes/closets, free infant beds, and heating

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Exterior
Grandhotel Pupp
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  • Pool
  • Hot tub
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 1,000 reviews
The price is ₩210,815
₩242,672 total
includes taxes & fees
Oct 4 - Oct 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered self parking on site (EUR 10 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Charleston

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in fee: 50 percent of room rate

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 24 per pet, per day

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 50.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 130
  • New Year's Eve (December 31) Gala Dinner per child: EUR 65 (from 4 to 14 years old)
  • A tax is imposed by the city: EUR 2.07 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 165 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self parking fee: EUR 10 per day
  • Pet fee: EUR 24 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Frequently asked questions

Does Spa Resort Sanssouci have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Spa Resort Sanssouci?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at Spa Resort Sanssouci on Oct 4, 2026 start from ₩157,726, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Spa Resort Sanssouci pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 24 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Spa Resort Sanssouci?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Spa Resort Sanssouci?

Check-out is at 11:00 AM. Late check-out is available for a 50% fee (subject to availability).

Does Spa Resort Sanssouci provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 165 per vehicle applies.

Where is Spa Resort Sanssouci located?

This family-friendly Karlovy Vary resort is located near the airport, within a 15-minute walk of Karlovy Vary Municiple Theater, Church of St. Mary Magdalene, and Hot Spring Colonnade. Mill Colonnade and Diana Lookout Tower are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Spa Resort Sanssouci Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 87 out of 252 reviews
Rating 8 - Good. 99 out of 252 reviews
Rating 6 - Okay. 34 out of 252 reviews
Rating 4 - Poor. 22 out of 252 reviews
Rating 2 - Terrible. 10 out of 252 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Visited the place in may; close walking distance to downtown; great breakfast and dinner; had room with balcony facing woods with fresh air and birds; fridge did not work well and some parts of thebut overal great pleace to stay and visit
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
It was clean, room big enough, staff friendly
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place! Totally worth it!

Great hot l- location walking to center really fast; device very good; great breakfast, clean, nice people and amazing swimming pool. Will go back there for sure!!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location. A bit of a walk to the town center. Great overall!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is right. Saunas and pool is excellent. Very good, fresh, homemade food at restorants
Stayed 12 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - stay here, it’s worth it.

I loved this hotel. It was a short bus ride away from Karlovy Vary centre and a world away in terms of peace and quiet. I had a comfortable room in Green House. Staff were friendly, approachable and helpful. And the tunnels! I loved the tunnels. It added a bit of mystery to the hotel.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Overall the property was nice. We didn't realize there was three properties (Blue, Red, Green houses) when we booked it. The underground walk ways made it easier to navigate as it was pretty easy to go from the Green to Blue house for dinner and to the Red house for the swimming pool. We stayed in the Green house and the rooms were pretty dated but were spacious. The dinner buffet was not the best and the hours didn't really lend to flexibility. The bar at the Green house was nice as was the bartender. Overall, we enjoyed our stay.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a quiet area and in the middle of the nature. We liked the idea that the property building is divided in 3 areas. Not very easy to reach if not with the car. The public transport consists in a bus not too frequent and going up by foot from the city is difficult if you’re carrying luggages. The areas are spacious and the room too even though I would plan some renovation considering the rates applied. We really appreciated the free entry to the spa and the dining buffet option. The breakfast was quite variegated. Finally we considered a little excessive a 40€ per hour late check out option.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
İt was a great hotel. İf you dont have car. Bus stop is very close to it. We stayed at greenhouse part. The room was okey cool but there is no Air conditioner. You cannot set the temperature yourself. The staff were helpful. İn room you have kettle. But no tea or coffe. You need to buy them at hotel. Although Hotel has four stars, it does not meet the expectation. Yet it was comfortable and affordable in the City.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant dtay at this place.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, the swimming pool is a plus, and the best breakfast.
Stayed 8 nights in Jul 2023
Verified review

6/10 Okay

Room fine.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel well located. I took bus #2 on a bus stationnear the train station. You can pay for the ride on board with credit card. Hotel has 3 buildings. The pool, steam rooms and spa located in one building. Wide range of procedures offered. Pool and hot tub have very well working wirpools. I love my stay very much , and can recommend it. Value for a money is excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful area.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, in good location, on bus routes and walking distance to old town , beautiful surroundings, quiet area. It is very convenient to have a pool with thermal water, hot tub and sauna in hotel. Food is delicious, great variety and different from day to day.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been very satisfied with everything
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
If you have budget issue this hotel could be a good choice, otherwise I won’t pick it again. It’s a very standard 3 star( don’t know how it reaches 4.5 star) this could be a miss leading
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hotel is big but quite old. Spa offer nothing except large swimming pool
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa +- fairly quiet neighborhood, though about 15 min. walking + fairly clean + big spa area with saunas and pool + the receptionist allowed late checkout because of my car´s tyre defect, thats was very kind . + spa bus stop directly at property - car parking is paid and of limited quantity, though there are some free places in the street.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Spa was small and barely had room in it For a spa resort i was expecting more . Staff at reception barely speak english and some was impatient which made me feel not so welcomed
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
All in all quite decent for this type of accommodation! Few things could be bit better, like more choices for breakfast, better explained that the parking has to be paid! But all in all good for the price!
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Avarage.Little food options. The pool and bath tub look much bigger and nicer on pictures then in reality. There were exelent people doing procedures, specially massages
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good choise
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location is good to take the bus and the view was awesome. The staff were good except one old lady was not friend enough. The condition is ok but the rooms don't deserve 4.5 stars. The garage parking was so dirty. Spider nets, and smell. It is the main downside of the hotel.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good to take the bus and the view was awesome. The staff were good except one old lady was not friend enough. The condition is ok but the rooms don't deserve 4.5 stars. The garage parking was so dirty. Spider nets, and smell. I advise to use the uncovered parking. Because the garage is the main downside of the hotel.
Stayed 2 nights in Jul 2025