From the first second we entered the premises and were greeted like family by Lilia to the very last minute, this hotel provided excellent service (including lots of pampering) while giving us the feeling to be special! Other than 'regular' hotels, this hotel really wants to get to know you beyond names. We also got to meet the owner Magda who mingles with guests and her employees just like everybody else instead. Every time we were greeted by every employee with a smile AND: they remembered our names! The smiles were believable smiles, not these typical 'good morning - and I smile because I have to- smiles. We had the feeling throughout our 5 day-stay that the employees are like a big, happy family and that that level of happiness is being transferred to the guests. We both loved, LOVED our stay in this wonderful hotel that made us feel like being in a different world as soon as we entered the facility. A++++ would be an understatement. From breakfast, pool area to Mr. and Mrs. Peacock (who live on the premises along with koi and a duck family, rooms etc. EVERYTHING is beautiful, cozy and simply amazing! Thank you Lilia, Mary, Magda and all the others for making our stay so outstanding!!!
