Kathleen, Georgia hotel rooms at the Best Western

"Never got to go in my room but was still charged for it "

"We didn’t use the hot tub. We just stopped to rest from driving "

"Great staff. Easy parking. Dining options close by. "

"The young lady working check in was very pleasant "

"Room is always very clean. Breakfast is good and very nice selections. Location is in a good area where there are plenty of places to shop and variety of restaurants to dine at. Staff is very nice and accommodating."

"The parking was convenient and easy to access, which made arriving and leaving stress-free. The air conditioning in the room worked very well and kept the room comfortable throughout my stay. "

"THE WHOLE CLEANING STAFF NEEDS TO BE FIRED! If it was not for the great customer service by the front desk clerk,Chris , we would have left willingly , and they could have kept the money for that night and would have just chanced drive 5 hour home. He was super concerned and apologized several times. He provided clean sheets for us and bed linens. .We came to Macon to stay for one night visiting family. We first was given room 306 , and it had mold in the room, hair in the bathroom/floors, all windows in the entire building needs to be cleaned.. finger prints on every glass/window.. They gave us another room, and the sheets were severely stained. Now , i've stayed in plenty of hotels in my life , but i've never experienced this before. The location, to me, was a little sketchy! But the cost for the room was priced high , right at almost $200 per night and to have experience this. No ma'am!"

"Lovely staff, lovely stay. Comfortable mattress. The rooftop is beautiful. Our dog loved watching the city from the room view. "

"Solid hotel for the price. Fairly clean and the staff were nice. Definitely will consider going back. "