Aloha Alex,Mahalo for taking the time to share your honest feedback. We are sorry to hear your stay did not meet up to your expectations. We always strive to provide exceptional hospitality to all of our guests, and we truly apologize for your experience. Our resort will be undergoing property upgrades the later part of this year which will be addressing your concerns. Again, we appreciate your honesty and should travel bring you back to Kauai we hope to share our hospitality with you once again.Mahalo Nui Loa,Jodi Hashimoto

[Friday 4:21 PM] Glenda AlayvillaMahalo for staying at Outrigger Kauai Beach Resort & Spa and providing your valuable feedback. We apologize for the service failures you experienced. Our hosts strive to provide a warm and welcoming home to all of our guest and we have addressed your specific comments to our team. Your constructive feedback is a great tool for us to identify and improve on the areas you have mentioned. It is our sincere optimism to provide a much better experience on your next visit. Mahalo Nui Loa!

Aloha Cesario,Mahalo for taking the time to provide valuable feedback from your recent stay. We truly apologize for any inconvenience the power outage may have caused. It is our sincere optimism to provide you with a much better experience on your next visit. Until next time, Mahalo Nui Loa!

Aloha Rebecca,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Omo

Aloha,Thank you for choosing to stay at the OUTRIGGER Kauai Beach Resort and Spa. We are glad that you had an amazing time, and we look forward to seeing you again. Mahalo

Aloha, thank you for staying with us! Your kind feedback is greatly appreciated. We are glad we can offer a comfortable and relaxing stay for you. Me ke aloha pumehana(With warm regards)

Aloha, thank you so much for staying with us! Apologies for the late response, we are so glad both you and your wife enjoyed your stay here at Outrigger. We truly hope to welcome you back with open Aloha!Me ke aloha pumehana(With warm regards)

Aloha, thank you for staying with us! We are glad it looks like you enjoyed your stay and thank you for addressing the issue! We truly apologize for any inconvenience you have encountered, your feedback is sincerely appreciated. Me ke aloha pumehana(With warm regards)

Aloha, thank you for staying with us! We are glad it looks like you enjoyed your stay. We truly apologize if at any point in time you were met with any inconvenience. We hope to welcome you back.Mahalo!

Aloha, thank you for staying with us! We are glad it looks like you enjoyed your stay, we hope to welcome you back again!Me ke aloha pumehana(With warm regards)

Aloha, thank you for staying with us, your feedback is kindly appreciated. We are glad it looks like you enjoyed your stay & do hope to welcome you back again.Me ke aloha pumehana(With warm regards)

Aloha Timothy,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa, Jodi Omo

Aloha Estee Lee,Mahalo for taking the time to share your feedback, Estee Lee. We are sorry to hear your stay did not meet up to your expectations. We always strive to provide exceptional hospitality to all of our guests, and we truly apologize for your experience. Mahalo Nui Loa,Jodi Omo

Aloha,Thank you for choosing to stay with us at the OUTRIGGER Kauai Beach Resort and Spa. We thank you for your feedback. Due to the floods that happened a couple of weeks ago, we had an issue with the gate, and it needed to get serviced. Every guest with a vehicle pays for parking. I'm very sorry that you feel that we took advantage of you. The gates have been fixed and back in operation.Mahalo

Aloha Tiffany, Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi

Aloha Cindy,Mahalo for sharing your thoughtful feedback about your experience at Outrigger Kauai Beach Resort & Spa. We sincerely apologize for the service failure you experience. Your feedback for improvement has been shared with the rest of our team. Mahalo Nui Loa!Jodi

Aloha Florence,Mahalo for sharing your thoughtful feedback about your experience at Outrigger Kauai Beach Resort & Spa. We sincerely apologize for the service failure you experience. Your feedback for improvement has been shared with the rest of our team. Mahalo Nui Loa!Jodi

Aloha, thank you for staying with us! We are glad it looks like you enjoyed your stay although it could have been better! We truly apologize if there were any inconveniences that you met. Your feedback is kindly appreciated & hope to have the chance to welcome you back.Me ke aloha pumehana(With warm regards)

Aloha,Thank your for choosing the OUTRIGGER Kauai Beach Resort and Spa.Mahalo

Aloha Tiffany and Chris,Mahalo for taking the time to share your recent experience at OUTRIGGER Kauai Beach Resort and Spa. Upon reviewing your reservation, you initially made your reservation through the Kama'aina rate for Hawaii residents which requires a Hawaii State ID upon check in. As you were unable to provide a Hawaii ID, we could do for 1 of 2 options; 1. Amend the rate to our best available rate or 2. You could book another way, which in turn you made it through expedia. I also see that we refunded the initial deposit of 395.18 back to you upon booking your new reservation. All fees are stated on expedia's website to include the daily resort charge as well as our parking fee. As for our water slide, it is open daily with modified hours from 9AM-11AM and 1PM-3:30PM daily and until 4PM Friday-Sunday. It is our sincere optimism to provide a pleasant experience on your next visit, Aloha!

Aloha Daryl, Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Omo

Aloha, thank you so much for staying with us! We are glad it looks like you enjoyed your stay, we truly hope to have the hance to welcome you and Ohana (family) back.Me ke aloha pumehana(With warm regards)

Aloha Anna,We appreciate you taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to enjoy all the hidden treasures Kauai has to offer. Mahalo Nui Loa!

Aloha, thank you for staying with us! We are so glad you enjoyed your stay & would love to welcome you back. Your review is kindly appreciated, have a happy spring!Me ke aloha pumehana(With warm regards)

Aloha John Albert,Mahalo for taking the time to provide your feedback during your recent stay at OUTRIGGER Kauai Beach Resort and spa. We are delighted to know you had a great experience at the resort and we hope you were able to enjoy all the hidden treasures Kauai has to offer. Mahalo Nui Loa!

Aloha Monica Marie,Mahalo for taking the time to share your recent experience at OUTRIGGER Kauai Beach Resort and Spa. Your feedback is a great tool for us to identify and improve on the areas you have mentioned. We hope that you will give us the privilege to serve you in the future. Mahalo Nui Loa!

Aloha Christopher, Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi

Aloha, thank you for staying with us! We are glad it looks like you have enjoyed your stay so far. Thank you for your kind feedback it is very much appreciated and we hope to welcome you back on property!Me ke aloha pumehana(With warm regards)

Aloha, we truly apologize for the inconvenience you met during your stay. Here, at Outrigger we aim to meet our guests expectations and provide your time of relaxation. Again, we are truly sorry this was your experience, we hope to welcome you back in the future with a better outcome! Please take care and our management is on property for you if needed.Me ke aloha pumehana(With warm regards)

Aloha James,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Omo

Aloha, thank you for staying with us! We are so glad it looks like you enjoyed your stay, we truly hope to welcome you back again!Me ke aloha pumehana(With warm regards)

Aloha Jennifer,Mahalo for taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to experience all the hidden treasures Kauai has to offer. Mahalo Nui Loa!

Aloha Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance. We apologize for the inconvenience with the limited access/closure of our slide. We have addressed this issue with our F&B Department and are working correcting the issue. Please know we in the process of upgrading and renovating our rooms later on this year. We do hope you to return and stay with us again and enjoy our new facilities and amenities. Mahalo again for taking the time for your review and comments.

Aloha Adele,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Hashimoto

Aloha, thank you for choosing us for your stay! Your review is kindly appreciated & we hope to welcome you back.Me ke aloha me pumehana(With warm regards)

Aloha, thank you for staying with us! We appreciate your kind review & hope to welcome you back on property.Me ke aloha pumehana(With warm regards)

Aloha, thank you for staying with us! We apologize for any inconvenience you were met with during your stay. Your review is kindly appreciated, thank you for addressing us of the concerns you had. We do hope you were able to speak with a manager at the time of issue!Me ke aloha pumehana(with warm regards)

Aloha, thank you for staying with us! We apologize if you were met with any inconvenience throughout your stay. Mahalo

Aloha Jessica,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Omo

Aloha Felicia,Mahalo for taking the time to share your feedback, Felicia. We are sorry to hear your stay did not meet up to your expectations. We always strive to provide exceptional hospitality to all of our guests, and we truly apologize for your experience. We sincerely apologize for the service failure you experienced. Your feedback for improvement has been shared with the rest of our team. Mahalo Nui Loa,

Aloha Leticia, Mahalo for sharing your thoughtful feedback about your experience at Outrigger Kauai Beach Resort & Spa. We sincerely apologize for the condition of the furniture in your room. The resort will be undergoing room upgrades which will include replacing of the furniture. Your feedback for improvement has been shared with the rest of our team. Mahalo Nui Loa!Jodi O

Aloha Cristina,Mahalo for sharing your thoughtful feedback about your experience at Outrigger Kauai Beach Resort & Spa. We sincerely apologize for the service failure you experience. Your feedback for improvement has been shared with the rest of our team. Mahalo Nui Loa!Jodi Omo

Aloha Denise,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Omo

Aloha Brian,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi O

Aloha Ida,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Omo

Aloha Neomi,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Omo

Aloha, thank you for staying with us and taking the time to review! It is kindly appreciated. We do truly apologize if at any point in time you were met with an inconvenience. Thank you for addressing these issues. Me ke aloha pumehana(with warm regards)

Aloha Gretchen,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi