8/10 - 좋아요
Helen
단체 여행
2025년 6월 13일
The Sykes Cottages customer service is appalling. No number to ring and the response time to the text and WhatsApp is ridiculous. The cottage was great but Sykes were not.
After booking I had a problem with amending the name on the booking and getting a receipt. I was eventually told it was not possible to make amendments but it was also not possible to do this on hotels.com. Also one of our party left an iPad and is quite rightly worried about. Nobody has contacted me either which I would expect someone to having found something of value. I'm disappointed.
Helen
2025년 5월에 2박 숙박함