2/10 - 너무 별로예요
Rikki
단체 여행, 연인과의 여행, 반려동물 동반 여행
2024년 4월 21일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At check in I was greeted by Stella and her headphones with “we have no studios available”, no hello or smile or anything. She told me she’d have to upgrade me to a queen suite since the original rooms had to be cleaned still, which is obviously fine but then she said I’d have to pay the difference. Every piece of info I had to pry out of her as she awkwardly stared at us. Once I informed her three times that I reserved two rooms that were available online at the time, she just walked away for a few minutes. She came back, saying nothing for a total of 5 minutes, other than to ask me my signature for the rooms then handed us keys. The rooms smelled terrible, every surface was sticky, the blanket was essentially a second sheet, there was no hair dryer, no coffee maker, and the “complimentary breakfast” was a packaged granola bar.
Rikki
2024년 4월에 1박 숙박함
