Kensington, London hotel rooms at the Dylan Apartments

"Quiet and clean. Negative, no breakfast, reception frequently unmanned - they need a bell not a phone number that goes to answer machine (don't they understand the basics of running a hotel?)"

"Transport access very good."

"Excellent stay. "

"This hotel is beautiful, the room was spacious (we had a family suite room), the breakfast was great and the staff were helpful. The hotel is right across the street from the V&A and Natural History Museums and short walk to Harrods or a tube station, dinning and shops. Access to the pool depends on the schedule of the health club next door (swimming lessons etc)- looks like drop-in swim time is mostly on the weekends in the morning. The hop on/off bus stop was two steps away from the entrance. I would return to this hotel!"

"Lovely hotel. Staff so kind and professional. I look forward to returning every year. "

"Wonderful hotel. Very kind staff. Excellent location. Convenient to underground station, grocery store, drug store, cafes, and restaurants. Clean and pretty room. Very quiet. Highly recommend. "

"I really liked the smallness of the hotel--the fact that it wasn't a huge chain. The staff were friendly and knowledgeable about the immediate area and provided good suggestions both walkable and via the tube to food and entertainment options. Though my room was by the elevator, it was very quiet. The hotel room was small but it had everything I needed and then some. Loved the heated towel bar and the little kitchenette and the touch of a bottle of wine on arrival was sweet. I would definitely stay at this hotel again."

"Outstanding customer service. Friendly staff went above and beyond, even assisting me to send a package back to Australia. "

"Convenient location on Circle and District Lines. Full English breakfast set us up well for the day, after comfortable night's sleep. Efficient air-conditioning "