ROACH-INFESTED!
The good: location, covered parking included, shower pressure and temperature was nice.
The ok: Hawaii is humid and AC can only do so much. Not a lot of lighting in the rooms at night.
The bad: (NOTE: We were there post-Hurricane Lowell so we did not reach out unless we felt it absolutely necessary). The electronics were not set up right, the dishes were dirty when we arrived, there was mold and a stench in the washing machine, blinds broken, missing/broken kitchenware, and other things that added up but we dealt with it and let it go. We only decided to reach out when we saw roaches crawling in the utensils drawer in the kitchen. When reaching out to the number that had responded to us before via text, no one responded. So we sent a message via Expedia which apparently goes to VTrips, not directly to the local managers. When someone finally contacted us about it, we had to adjust our schedule for the day so someone could come in, clean, lay roach traps, and apply some sort of gel. It didn't work, every time we came back from a long day, we'd see roaches scurry across the floor and counters. The last straw was when we saw some crawling across the bed. We felt so uneasy sleeping and even being there. We felt we deserved some sort of refund, at least for whatever part of the rate goes towards cleaning. We were told someone would contact us about it... no one ever did. So beware - for the price you pay, this is what they think a guest deserves