리셉션

아메리카스 베스트 밸류 인 & 스위트 킬고어 여행 후기

2 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 342개 이용 후기 중 97개" "
평점 8 - 좋아요. 342개 이용 후기 중 121개" "
평점 6 - 괜찮아요. 342개 이용 후기 중 51개" "
평점 4 - 별로예요. 342개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 342개 이용 후기 중 40개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

Miguel

가족 여행
좋아요: 숙박 시설 상태 및 시설
Bueno el hotel tiene buena ubicación pero le falta limpieza
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 27일
Thank you for sharing your experience. We do apologize for any inconvenience that you might have experienced due your stay. We will make sure that we take cleanliness into consideration and ensure that we provide much cleaner accommodation. Thank you.

2/10 - 너무 별로예요

Richard

Tv didn’t work they have construction going on had to take the stairs they have dust everywhere from the construction this place really needs to be closed during this time it’s awful and cost over 100 to stay here or close to it
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Richard,Our team regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

2/10 - 너무 별로예요

Aria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 13일
Hi Aria,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 - 훌륭해요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 17일
Hi Ralph,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

4/10 - 별로예요

Mari

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Time to upgrade sheets pillow covers towels and the whole place itself.
답변 제공: GM 님, 2024년 1월 10일
We will take your opinions into the consideration and make sure to convey your message to the management. Thank you for your valuable feedback.

6/10 - 괜찮아요

Cassandra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
If nit alot stay want feed you brwakfast
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 25일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

alberina

연인과의 여행
좋아요: 청결 상태
Convience..
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 22일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Luis

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse stay ever
We booked last minute upon checkin we noticed the room we had booked wasnt even the one we got. The pics arent even updated. We walk in hallway and its smells just like Marijuana mind you we have a 12 yr old and 1yr old. Two mins later we get a call from the front office that we have to many people in a room stating for us to leave. Plus we have ants in the room and everything smells old and looks yellow. The people in the front are so unprofessional.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 24일
We do apologize for any inconvenience that you might have faced during your stay. We have looked into the matter and found out that there were 4 guests in a single king bed room, also the hotel is non-smoking so we don’t permit any smoking within the property. We do apologize incase some guest smoked in the hallway during your stay, and we do ensure that appropriate actions were taken to prevent such incidents. We will make sure appropriate actions are taken in order to maintain professionalism. We wish you safe travels.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 19일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pick somewhere else
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 28일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Cassandra

별로예요: 객실의 편안함
Just had ants pail in bathroom room didnt get cold enough hallways was hot as if heater was on
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 26일
Dear guest,We're sorry for the ant issue and temperature discomfort you encountered during your stay. We'll address these promptly for improved experiences. We hope to see you back on your next trip and provide with much better stay experience.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: GM 님, 2023년 9월 25일
Dear [Guest's Name],Thank you for your outstanding rating! We're delighted you had a fantastic stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 8일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 - 별로예요

Kelli

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The property has a lot of potential… The outside and common room isn’t bad. The rooms on the other hand. There were cigarette burns in the sheets, and on the comforter, three pillows, that were not the best. I ended up going to Walmart and getting pillows because those hurt my neck, I left the pillows so hopefully the next guest can have a decent pillow. There were cockroaches, on the walls, a dead one on the wall that looked like had been there awhile. Honestly it has a lot of potential, but right now. I wouldn’t recommend it, unless you had no other options.
2023년 8월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 20일
Dear Guest,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. I hope you will give us another opportunity to provide you with a better stay.

4/10 - 별로예요

Carrie

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was friendly but there was a moldy smell in the room and mold on the carpet and a dust ruffle of the bed. I had originally planned to stay for 2 nights, but I was unable to due to the mold in the room.
2023년 7월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 25일
Hi Carrie,I regret to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

4/10 - 별로예요

Kristy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast is a lie - if you count on this don't - there was NO breakfast only dry cereal - yes dry - not even milk. Killed a roach in my bathroom the bed linens smell like dog
2023년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 21일
Hi Kristy,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 - 좋아요

Tony

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Vegetable garden
2023년 6월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 21일
Hi Tony,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could use more variety of channels, also found mold in the above the shower but not to much can be addressed.
2023년 7월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 20일
Hi Steven,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

2/10 - 너무 별로예요

Arely

2023년 7월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 6일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 20일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

Judy

2023년 6월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 24일
Hi Judy,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was quiet and clean. We had a wonderful weekend.
2023년 6월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 4일
Hi Judy,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 - 너무 별로예요

Caroline

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 21일
Dear Guest,Sad to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Sherry

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
Very unwelcoming place.
They were extremely rude. Complained that I had kids. Snapped at one of my children for no reason. When you walked in all the lights were off in the lobby. Not a welcoming place at all. When we got to our room, the lights weren't working and they had to come up and fix them. Ended up leaving the hotel and getting a room next door at the Holiday Inn
2023년 6월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 17일
Dear Guest,Our team regrets that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

2/10 - 너무 별로예요

Linda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 16일
We are sorry to hear that your stay at our property did not meet your expectations. We value your feedback and take it seriously. We apologize for any inconvenience you may have experienced. We hope to see you again and provide much better experience.

10/10 - 훌륭해요

Tanya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing bad to say about this place. We spent the night here on our way to Arkansas. It was quiet and clean. The staff were very friendly, pool area was very nice and clean as well. Great place to stay in your are spending any time in Kilgore.
2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 8일
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 - 훌륭해요

Luanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a pleasant experience
2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 13일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 - 괜찮아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Needs alot of repail. Broken tiles in bathroom
2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 11일
Hi Charles,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our maintenance team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 - 좋아요

Hugo

2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 29일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Jack

2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 9일
Hi Jack,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Justin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, nice quiet room, great accommodations
2023년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 4월 13일
Hi Justin,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

8/10 - 좋아요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: GM 님, 2023년 2월 1일
Thank you so much for leaving your valuable feedback regarding your stay. We are glad that you enjoyed your stay. We hope to see you soon on your next trip. Have safe travels ahead.

4/10 - 별로예요

Wayne

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When I checked in to my room the it was COLD, they had not attempted to turn on the heat. the smoke detector was chirping, I found 2 floor tiles in the bathroom loose/wobble. We I informed the front desk about the detector & tiles, they did not offer me another room, just said they would see about fixing the detector. also there was no hot water, they had mentioned they were waiting for the plumber. when I returned later that evening the staff told me he would follow me to the room to fix the detector, then was pulled away. when I got into the room the detector had stopped chirping. I called down to inform. no one ever came to check on the floor tiles. it ended up being 3 tiles loose/moving. when I checked out, I was still not offered any discount on that stay or future stay. I would have assumed since I did not make a fuss & put up with the tiles, detector, no hot water, I would have been offered something. Also there was NO Breakfast that morning,,,,,,,,,,
답변 제공: GM 님, 2022년 12월 29일
We apologize for any inconvenience that you had, we will make sure we don’t have any such problems for any of our future guests. Thank you for your feedback.

2/10 - 너무 별로예요

Tara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No hot water no cable and called the police bc I wanted to take a shower that I payed for and never got to
2022년 12월에 1박 숙박함
답변 제공: GM 님, 2022년 12월 29일
We apologize for any inconvenience that you had, we will make sure we don’t have any such problems for any of our future guests. Thank you for your feedback.

4/10 - 별로예요

Gregory

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Half the outlets didn’t work, one lamp didn’t even have a lightbulb in it. The tub was visibly cracked and had tape over the cracks. The shower head had come away from the wall. AC made an ungodly loud noise when on. There was an entire bullet hole in the window!
답변 제공: GM 님, 2022년 12월 29일
We apologize for any inconvenience that you had, we will make sure we don’t have any such problems for any of our future guests. Thank you for your feedback.

2/10 - 너무 별로예요

Hunter

답변 제공: GM 님, 2023년 3월 11일
We truly apologize for any inconvenience that you might have had during your stay. Thank you for your feedback.

8/10 - 좋아요

Jamie

연인과의 여행, 출장 여행
Service was good at the front desk considering they were very short staffed. Property could use updating with the systems for the key cards. We could not use our key and had to get the housekeeper to open our room and she said that we were not the only people who had trouble with the key. Could be considerably cleaner with more attention to the common areas.
2022년 11월에 2박 숙박함
답변 제공: General Manager 님, 2022년 11월 28일
Thank you for sharing this honest review and feedback about our location, staff and also our rooms. We are always looking for ways to improve upon the guest experience so thank you again for sharing. We hope to see you back on your next trip and provide you with much better experience.

2/10 - 너무 별로예요

Maria

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 1월 25일
We truly apologize for any inconvenience that you might have had during your stay. Thank you for your feedback.

2/10 - 너무 별로예요

Dillon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 18일
We truly apologize for any inconvenience that you might have had during your stay. Thank you for your feedback.

8/10 - 좋아요

Althea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impressed
The stay was very comfortable and clean The manager (Angelika) went extra, above and above to meet ALL of our needs. She was amazing!! Thanks Althea
2022년 10월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 18일
Thank you for taking the time in completing our online survey regarding your stay at our hotel.We are glad to know that you had wonderful stay with us. We are looking forward to see you again on your next trip!

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good hotel but bring your pillows they suck
2022년 10월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 18일
Thank you for taking the time in completing our online survey regarding your stay at our hotel. We truly apologize for any inconvenience that you might had during your stay. We are glad to know that you had wonderful stay with us. We are looking forward to see you again on your next trip!

6/10 - 괜찮아요

Shaylyn

Wasn't able to accodate
Ok stay, hotels.com gives out promotions but for the 2nd time now you have to be VERY watchful of the room they offer at a discounted rate. I got a smoking room by accident and tried to change with the front desk but they said it would $20-30 difference go from smoking to non smoking same room. I tried to mask the smell but the stains and burns from other people's ciqarettes is just tacky. Felt super gross and unclean.
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 18일
Thank you for taking the time in completing our online survey regarding your stay at our hotel. We truly apologize for any inconvenience that you might have had during your stay. Have safe travels ahead, thank you.

8/10 - 좋아요

Brandon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was great
2022년 9월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 4일
Thank you for choosing to stay with us and leaving us your valuable feedback, we hope to see you back on your next trip. Have safe travels ahead.

6/10 - 괜찮아요

Angela

2022년 9월에 2박 숙박함
답변 제공: GM 님, 2022년 12월 29일
Thank you for sharing your response with us, we apologize for any inconvenience that you might have had, we will make sure we don’t have any such problems for any of our future guests. Thank you for your feedback.

10/10 - 훌륭해요

Evelyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 9월 25일
Thanks for staying with us. We appreciate your business! We appreciate you taking the time to share your experiences while with us. We hope to see you back on your next trip.

8/10 - 좋아요

Starlet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice it was clean by the cost and the young man at the desk was very helpful
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 9월 6일
Thank you so much for choosing to stay with us and leaving us your valuable feedback. We hope to see you back on your next trip.

6/10 - 괜찮아요

Heather

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Won't get what you reserved
Clearly reserved king size, non smoking. Hardly any cars in parking lot but told only king available was smoking room. Could not find any smoking rooms. Had to upgrade to suite at increase price. Ripped off!!
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 9월 3일
Thank you for choosing to stay with us and leaving us your valuable response. We received you booking for regular smoking room, and we do charge for any upgrades to a non-smoking room. Thank you.

8/10 - 좋아요

Crystal

좋아요: 직원 및 서비스
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 30일
Thank you for your feedback, we truly apologize for any inconvenience that you had during your stay. We hope to see you again and wish you safe and happy journey ahead.

6/10 - 괜찮아요

Tammy

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
When we got there the sink didn't have any water pressure. The toilet was broke & we had to leave the top off just to flush.
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 16일
Thank you for your feedback, we truly apologize for any inconvenience that you had during your stay, we will make sure that the problem is addressed immediately to the maintenance department.

2/10 - 너무 별로예요

Courtney

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room dirty roaches hot water heater didn’t work
2022년 8월에 1박 숙박함
답변 제공: General manager 님, 2022년 8월 7일
We apologize for any inconvenience that you had, we will make sure we don’t have any such problems for any of our future guests. Thank you for your feedback.