스탠다드룸, 퀸사이즈침대 2개, 금연 | 책상, 노트북 작업 공간, 다리미/다리미판, 무료 유아용 침대

컴포트 인 - 킬린 니어 포트 카바조스 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 166개 이용 후기 중 75개" "
평점 8 - 좋아요. 166개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 166개 이용 후기 중 16개" "
평점 4 - 별로예요. 166개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 166개 이용 후기 중 12개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

James

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
AC unit to loud, I had to change rooms. The bed in new room was uncomfortable and uneven.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태
2024년 4월에 1박 숙박함

8/10 - 좋아요

Anjelyque 님, Roanoke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was right off the interstate and bed was so soft
2024년 4월에 3박 숙박함
답변 제공: jay 님, 2024년 4월 14일
Hi anjelyque,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos. We sincerely appreciate and value your feedback as a Loyal Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Javed AslamComfort Inn - Killeen near Fort Cavazos

10/10 - 훌륭해요

Marleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfort Inn in Killeen is a lovely property. The rooms are nicely decorated and the beds ….divine!! Staff is very nice and welcoming. No complaints!
2024년 4월에 1박 숙박함
답변 제공: javed 님, 2024년 4월 9일
Hi Marleen ,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos. We sincerely appreciate and value your feedback Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! when you will be in this city, Sincerely, Javed AslamComfort Inn - Killeen near Fort Cavazos

8/10 - 좋아요

Cynthia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Maybe have someone who actially works out to take a look at the fitness room. Not awful, but could use some help...and definitely make it available at 5 instead of 6. What would it hurt? Had to hustle hard to squeezenit in and get to work on time when it wasnt available till 6
2024년 2월에 2박 숙박함
답변 제공: jay 님, 2024년 2월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos. We sincerely appreciate and value your feedback as a Choice Privileges Platinum member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. and now you all guests have access 24hrs any time you want, I apologies for that , Your loyalty is important to us. Please visit us again soon! Sincerely, Comfort Inn - Killeen near Fort Cavazos

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Find another place to stay
The shower head was horrible. Less water coming out of the shower head then the bathroom sink. The bed was so high I needed a step to get in. It had layers of mattress pads so in the middle of the night I rolled in to the middle and sunk down. All the pillows were feather. Nothing provided any support. The entry doors slammed. So whenever anyone in the hallway or above me closed the door it shook the walls. The TV had no guide and very few channels. My stay was on the first floor. The view out the window was of a street and an apartment complex. It didn't feel very safe or secure. The staff was friendly. But the guy at the front desk was hardly out of high school. He didn't seem equipped to handle any issues. Location was convenient. The lobby and outside had not been updated. Overall it was juat barely passable.
2024년 1월에 1박 숙박함
답변 제공: javed 님, 2024년 1월 18일
I apologize on behalf of my entire team for your inconvenient stay, I hope you will give us more chances to improve according to your expectations, we just finished the conversion renovation, beds are so new, that's why might be, sorry again. Gm comfort inn

8/10 - 좋아요

Janella 님, Copperas Cove

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: javed 님, 2023년 12월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Javed AslamComfort Inn

10/10 - 훌륭해요

Tamalia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and the staff was very accommodating and polite.
2023년 12월에 2박 숙박함
답변 제공: javed 님, 2023년 12월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Javed AslamComfort Inn

10/10 - 훌륭해요

TaLanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing accomodations
2023년 12월에 1박 숙박함
답변 제공: javed 님, 2023년 12월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges Platinum member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Javed AslamComfort Inn

10/10 - 훌륭해요

Shanta

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and staff was very polite.
2023년 11월에 1박 숙박함
답변 제공: javed 님, 2023년 12월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges Platinum member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Javed AslamComfort Inn

10/10 - 훌륭해요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfy bed, super quiet, newly remodeled & clean.
2023년 11월에 2박 숙박함
답변 제공: javed 님, 2023년 12월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Javed AslamComfort Inn

10/10 - 훌륭해요

Gibrann

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
remodeled
2023년 11월에 1박 숙박함
답변 제공: javed 님, 2023년 12월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Javed AslamComfort Inn

2/10 - 너무 별로예요

Brandon

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place was not what I expected. Reserved a room a a Hampton and instead got an old run down Comfort inn. Bad mold damage on the walls in the bathroom in room 312. Wallpaper was peeling off because of mold behind it. Absolutely horrible, will not stay there again.
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Anthony Jeffrey

2023년 2월에 2박 숙박함

2/10 - 너무 별로예요

Guilherme

2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Janet

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

4/10 - 별로예요

Melisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스
The receptionist was very rude. I would not recommend this hotel…
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Dixie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very friendly and accomodating staff.
2022년 3월에 2박 숙박함

2/10 - 너무 별로예요

ALVIN 님, BATON ROUGE

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was't a nom smoking room,
2022년 2월에 3박 숙박함

2/10 - 너무 별로예요

aleida

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk receptionist was wonderful. I made a mistake and accidently booked a smoking room. Didn't know hotels still had smoking rooms. The smell was so bad and I had to end up going elsewhere. I really like this hotel but the smell of smoke was unbearable. The clerk was very kind and understanding.
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Arianna 님, San Diego

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value, friendly staff, clean rooms. No complaints here.
2021년 12월에 2박 숙박함

4/10 - 별로예요

Janis

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I wasn’t really happy with my accommodations. I had requested a non smoking room and received a smoking room. I had to go buy room freshener to stay the night. I was told no other rooms were available. I’m an Honors member so I was not happy. The room needed a few repairs and I had a cigarette burn on my bedding and shower was gross. Won’t stay there again. Not up to Hampton standards.
2021년 10월에 1박 숙박함

8/10 - 좋아요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Repairs
The staff was very friendly and helpful. The self-serve breakfast had a variety of items to choose from so this was a huge plus. This Hampton Inn is in need of some major repairs. First of all the toilet seats are very low. The base of the toilets need caulking because the toilet tends to move when a person sits down on it. The refrigerators need to be replaced. The temperature of the refrigerator in my room could only be adjusted by pulling it from out of the encasement (this was done by the maintenance man). One of my family member's freezer section was completely iced over. The ice was running down into the frig area. Perhaps housekeeping can defrost the refrigerators once a month.
2021년 10월에 3박 숙박함

2/10 - 너무 별로예요

Maurice

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I never got to go into my hotel because they weren’t able to fulfill my stay or give me a refund
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Continental
Nice stay. Breakfast was very good. Mattress was comfy, and had good water pressure.
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was close to 1st Cavalry Division reunion at Killeen Convention Center. Everything was fine -- have stayed here several times in the past and the quality has been maintained.
2021년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good value, great staff, outdated rooms.
Staff was polite, breakfast was pretty good. Rooms were a little outdated though. Cleanliness and location are good.
2021년 9월에 2박 숙박함

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very nice and location is in a great spot with restaurants and shopping.
2021년 8월에 1박 숙박함

8/10 - 좋아요

john

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great greeting
When checking in the team was so Great
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

Corrie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DONT STAY IF YOU HAVE AN EV
The EV chargers were not all working and one was being used by the people in the apartments behind the hotel and the hotel staff didn't seem to care. The rooms furniture was damaged and the tv was insanely small.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The friendly staff and the location of this property
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Killeen trip
Good clean place for one night business trip.
2021년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice and clean
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Nei-lani

2021년 7월에 1박 숙박함

6/10 - 괜찮아요

DiAnne

가족 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hot breakfast was wonderful!
2021년 6월에 3박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
with the exception of breakfast line, the stay was super good. Breakfast line guided you they line but was blocked at the end by a table were you were supposed to exit.
2021년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Part of the ceiling of the room coming down from a water leak, grip tape on the tub was black and gross, hairdryer didn’t work, weird substance all over the smoke alarm, buffet was disappointing. This is a $70 room that I paid nearly double that for.
2021년 6월에 1박 숙박함

4/10 - 별로예요

Naomi

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed
One of worst nights stay in Hampton ive experienced
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fact that The Hampton Inn was located right off the Interstate and that it just smelled clean when entering the check-in desk was an absolute relief after what my children and I experienced the two night before hand.
2021년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
No comment as the property was to expensive.
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, finally got hot breakfast back since Covid. Prices going up.
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I accidentally booked a smoking room during the booking process. When I arrived and realized that, the hotel was unable to accommodate with a non smoking room. I have nothing against those who smoke but believe hotels, especially ones that are priced like this one, should be all non smoking. I will never consider this hotel when using Hotels.com.
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

Ricardo 님, Killeen

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was helpful, help me find a good room with a view.
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 4박 숙박함

8/10 - 좋아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Bring your own mattress And pillows
Nice hotel. Bed was horrible pillows sucked! Ac loud too noisy. Close to the road so book a back room
2020년 10월에 1박 숙박함