외관

홀리데이 인 익스프레스 & 스위트 킹스턴 센트럴, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1113개 이용 후기 중 637개" "
평점 8 - 좋아요. 1113개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 1113개 이용 후기 중 87개" "
평점 4 - 별로예요. 1113개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 1113개 이용 후기 중 35개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Debra

좋아요: 청결 상태, 편의 시설/서비스
Did not like the squeaky bathroom door. Did not like having to pay for parking. (How many people stay at a hotel without having a car to park???) Did not like that I couldn't get the room temperature to a comfortable level.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was a bit slow with check in but the kitchen staff at the breakfast was top notch.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Emmanuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay!!!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Paula

연인과의 여행
Very good
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Sirinatha

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front office desk is very poorly managed. Was told I will be given a room on the 4th floor and then was given a 2nd floor room. Also when I asked for some hot water they refused to give it me saying the buffet is over. They do promote their coffee tea booth saying it’s 24 hours available. What a joke !
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, great breakfast!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 편의 시설/서비스
It was perfect for a family! The kitchenette, pool, hot tub and huge variety of food for breakfast was a huge plus. Staff was incredibly thoughtful and friendly, especially to our kids.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Walid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location. Friendly staff
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Tracy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place to stay with amazing staff. I highly recommend
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Hasan

연인과의 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Only connecting room was available which was not mentioned when booking online and have some other guests in connecting room. Connecting door was suspected to be opened from either side without any hassle. Spending night with privacy concerns. Wouldn’t recommend the place in busy days and also information on web was not completely updated during booking.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Marie-Henriette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I loved the room, very spacious. The mattress a bit inconfortable but for one night not too bad. Still slept but my husband woke with a bit stiff back. Other than that we loved our stay. As for the parking we had to do the circling around , we almost parked at a motel behind the property but first we took one last round and luckily one car had just left so we were able to park.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Tie jun 님, Millbrae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 5월 17일
Hello Tie jun, Thank you so much for your review and for choosing to stay with us. We appreciate your positive review and hope to welcome you back again. Sincerely, Andrea C.

10/10 - 훌륭해요

Sacha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Peaceful area loved our stay
2024년 5월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 5월 17일
Hello Sacha, Thank you very much for your comments regarding your recent stay. We are glad you chose to stay with us on your visit to Kingston, and we are very happy you had such a great experience while you were here.Sincerely, Andrea C.

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very clean professional staff Good breakfast Very nice room
2024년 5월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 5월 17일
Hello Neil, Thank you so much for taking the time to write a review of your stay with us. We appreciate your feedback and were glad to read that you enjoyed your room and the breakfast buffet. We hope to have the opportunity to welcome you back again in the future. Sincerely, Andrea C.

10/10 - 훌륭해요

susan

Beautiful and comfortable property.
2024년 5월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 5월 17일
Hello Susan, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely, Andrea C.

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoy staying here when traveling for work. They have a great complimentary breakfast and comfy beds.
2024년 5월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 5월 17일
Hello Jennifer, Thank you so much for your review of our hotel. We were pleased to hear our hotel was a good fit while you were travelling for work. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely, Andrea C.

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 5월 17일
Hello Elaine, Thank you for choosing to stay with us and for taking the time to write a review. We appreciate your positive feedback and hope to welcome you back again. Sincerely, Andrea C.

6/10 - 괜찮아요

Will

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a random fee for parking that wasn't disclosed anywhere or communicated to me in any way. I've never had to pay for parking in a city this small before. There's a plaza across the street where I could have just parked for free. This fee was pretty ridiculous.
2024년 5월에 2박 숙박함
답변 제공: Andrea C. 님, 2024년 5월 17일
Hello Will, Thank you for taking the time to share you feedback from your recent stay with us. We do list our parking fee on the Expedia website, it can be found in the Important Information section of the website. You feedback has been shared with our management team and will be kept in mind for the future. Sincerely, Andrea C.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 5월 17일
Hello Susan, Thank you so much for your review of our hotel. We really appreciate your positive review and we hope you will visit us again.Sincerely, Andrea C.

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly evening staff!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There should not be a charge for parking. You know we will be coming by car . It is a misleading to charge for a room but add on an extra charge so that the room rate looks lower.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Hannah

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

sailagoban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Devon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Andrea C 님, 2024년 4월 24일
Hello Devon, Thank you for your review and for choosing to stay with us. We were thrilled to read that you had a great stay and hope to welcome you back again. Sincerely, Andrea C

10/10 - 훌륭해요

Thierry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great rooms. Elevator noise is noticeable in adjacent rooms. Nice place to stop.
2024년 3월에 1박 숙박함
답변 제공: Andrea C 님, 2024년 4월 24일
Hello Thierry, Thank you for your review and for choosing to stay with us while you were in Kingston. We were happy to read that you had a great stay and enjoyed your guest room. I have shared your comment about the elevator noise with our maintenance team and they are following up. Thank you again for your feedback. Sincerely, Andrea C

8/10 - 좋아요

Puneeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent stay
2024년 4월에 1박 숙박함
답변 제공: Andrea C 님, 2024년 4월 24일
Hello Puneeth, Thank you for your review and for choosing to stay with us. We were happy to read that you had a good stay and hope to welcome you back again. Sincerely, Andrea C

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Area
2024년 4월에 1박 숙박함
답변 제공: Andrea C 님, 2024년 4월 24일
Hello Steve, Thank you for your review of your stay. We were glad to read that you had a great stay and appreciate you taking the time to share your feedback. We hope to welcome you back again in the future. Sincerely, Andrea C

10/10 - 훌륭해요

Jennah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very convienient! Room was super clean and very modern. All the staff were super friendly and the breakfast options exceeded my expectations. Will stay here again and recommend to anyone staying in the area!
2024년 4월에 1박 숙박함
답변 제공: Andrea C 님, 2024년 4월 24일
Hello Jennah, Thank you for taking the time to write a review of your stay. We are so happy that you enjoyed your stay and found your room to be clean and modern. We have been working hard to provide a variety of breakfast options for our guests. Thank you for feedback, we look forward to welcoming you back again. Sincerely, Andrea C

10/10 - 훌륭해요

Dallas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Andrea C 님, 2024년 4월 24일
Hello Dallas, Thank you for your review and for choosing to stay with us while you were in Kingston. We appreciate your feedback and look forward to welcoming you back again. Sincerely, Andrea C

10/10 - 훌륭해요

Gowri Shankar

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean. We enjoyed our stay here
2024년 2월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 4월 24일
Hello Gowri Shankar, Thank you for your review and for choosing to stay with us. we are so glad that you enjoyed your stay and found the hotel very clean. Our staff work hard to ensure our guests have a great stay and we are happy your were able to see their efforts. Sincerely, Andrea C.

10/10 - 훌륭해요

Prasanna

Good stay
2024년 4월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 4월 24일
Hello Prasanna, Thank you for taking the time to write a review of your stay. We appreciate you feedback and were happy to read that you had a great stay. We look forward to welcoming you back. Sincerely, Andrea C.

10/10 - 훌륭해요

Anthony

2024년 4월에 1박 숙박함

4/10 - 별로예요

Stephenie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The thermostat and heater did not work in our room, and it was freezing. The staff could not fix it , and by 9:30 pm they gave up and left as we had to sleep. The gave extra blankets which was nice, but it was an uncomfortable night.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Chris 님, Huntsville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything you need is in walking distance
2024년 4월에 2박 숙박함
답변 제공: Andrea C. 님, 2024년 4월 24일
Hello Chris, Thank you for your review and for choosing to stay with us while you were in Kingston. We appreciate your feedback and were glad to read that you were able to take advantage of our location. Its nice to be able to walk to shopping, restaurants, and a movie theatre. Sincerely, Andrea C.

8/10 - 좋아요

Frédéric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bon
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Bradley 님, Conception Bay South

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean. Located close to shopping and dining options.
2024년 4월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 4월 24일
Hello Bradley, Thank you for taking the time to write a review of your stay with us. We were happy to read that you had a great stay and found our staff friendly and the hotel clean. Being located close to shopping, restaurants and a movie theatre within walking distance is certainly a plus. We hope to have the opportunity to welcome you back again. Sincerely, Andrea C.

10/10 - 훌륭해요

Sara

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Susan

출장 여행
Solid place to stay while working on the road. Bathroom was just not as clean as usual.
2024년 4월에 2박 숙박함
답변 제공: Andrea C. 님, 2024년 4월 12일
Hello Susan, Thank you for your review and for choosing to stay with us. You comments regarding the bathroom have been shared with our housekeeping manager so we follow up with our housekeeping staff. We hope to welcome you back again and provide the experience you have come to expect. Sincerely, Andrea C.

10/10 - 훌륭해요

Amy

단체 여행
Excellent
2024년 4월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 4월 12일
Hello Amy, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you for choosing to stay with us, we hope you will visit us again. Sincerely, Andrea C.

10/10 - 훌륭해요

Nitin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome experience
2024년 4월에 2박 숙박함
답변 제공: Andrea C. 님, 2024년 4월 12일
Hello Nitin, Thank you for taking the time to write a review of your stay. We were very happy to read that you had an awesome experience at our hotel. We hope to have the opportunity to welcome you back again. Sincerely, Andrea C.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable, clean and staff really nice
2024년 4월에 1박 숙박함
답변 제공: Andrea C 님, 2024년 4월 12일
Hello David, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Andrea C.

8/10 - 좋아요

Roberto

2024년 3월에 1박 숙박함
답변 제공: Andrea C 님, 2024년 4월 24일
Hello Roberto, Thank you for your review and for choosing to stay with us while you were in Kingston. We appreciate your feedback and were glad to see that overall you enjoyed your stay, We hope to welcome you back again. Sincerely, Andrea C

8/10 - 좋아요

Therrin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the nicest and cleanest Holiday Inns I've ever stayed in. Well done to the Kingston crew.
2024년 4월에 1박 숙박함
답변 제공: Andrea C. 님, 2024년 4월 12일
Hello Therrin, Thank you so much for your wonderful review. Your comments have been shared with all of our staff. We hope to welcome you back again on a future trip to Kingston. Sincerely, Andrea C.

10/10 - 훌륭해요

Edubursatil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El servicio de lavandería gratuita para los huéspedes me pareció una maravilla. Merece el reconocimiento y la recomendación. Me encantó este hotel!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jean-Sebastien

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for the family, although you feel you're in the middle of a power center.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and friendly staff
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Amélie

좋아요: 청결 상태
Not a good location
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Kent

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We planned a weekend getaway in Kingston for a day of shopping, dining and a lovely evening at our hotel followed by a slow, pleasurable drive home the next day. Kingston did not disappoint on the shopping and dining; however, our hotel stay was horrible. In addition to the other guests, there was a young sports team staying at the hotel. While the parents of the players were having a party in the hotel lobby, the children were left unsupervised upstairs running the halls screaming and ringing room doorbells. I contacted the front desk about stopping this behaviour so we could all get a good night’s sleep. They promised it would be rectified but failed to control the kids and the parents. Subsequent calls to the front desk did nothing to solve the issue. By now, we were wide awake and quite upset so we decided to leave and make the 2.5 hours drive home. The hotel staff did a terrible job of providing us with a quiet place to get a good night’s sleep which we feel is a reasonable expectation of a hotel.
2024년 3월에 1박 숙박함