Kingsvale Vacation Rentals

"I thought everything was wonderful about this hotel. I was able to keep in mind that they just reopened after a catastrophic one in a lifetime hurricanes with that said the only few things I feel that they could've stepped up with was giving the staff a better work environment, especially the lifeguards. I felt like the staff, especially the staff with the lower paid jobs did not seem like they were respected by the owners and an investors of this hotel. I understand that we have to cater to a world wide audience, but this is Jamaica and I felt there should've been a bit more. Jamaican music played randomly or a bit more of the Jamaican culture implemented within the decor and the overall feel. If it wasn't for the staff, I would've felt like I was just down any other resort in any other Caribbean country or Mexico for that matter. The rooms were absolutely amazing and the cleaners were exceptional. The hotel layout was the best I've ever been to as they have created a minimal walking environment. Everything is relatively close and there was never a time I felt burden to get anywhere which I've felt at many hotels before. À la carte restaurants was the only bad review I have as it seemed there needs to be more people hired. Considering there's only a few dishes on the menu to wait over 40 minutes for an entrée while everyone at the table gets entrées at different times 20 minutes apart is unacceptable. Especially when there is a buffet for the salads and all the starters,"

"Great staff, amenities clean and neat. Food with great variety and good quality. Overall it was an excellent experience."

"Enjoy my stay everyone was nice an friendly.would recomend to families an friend."

"Check in was good front desk agent was awesome she recognized me at check in and reminded me that i love the food served in restaurant , Lando at poolside bar was good also Anthony from maintenance, "

"The service here was top notch. Megan at the MVP bar was fun and personable. The food here is fresh and delicious. My husband and I will definitely be returning. "

"The S hotel was amazing, the staff was very friendly and welcoming. They upgraded my room to a beach view without a problem.. very accommodating! The food was the only issue, it wasn’t very tasty or good but overall experience 9/10"

"The staff is amazing!!! They make you feel at home, so friendly and kind, always smiling. The food is wonderful so many selections. The beach is so nice, private beach, water is crystal clear. They offer the best tours. So much history. "

"this was our 4th time to Swept Away. Perfect as always. the food, employees, beach, drinks, rooms; all of it is just perfect. The only thing i can complain about is the shower soap. it's awful. doesn't lather at all, leaves you feeling sticky & has a weird scent. Swept Away-do better for the girls.. everything else is magical. Make sure you upgrade to the beach veranda rooms, you won't regret it."

"Service at restaurant wasn't great, first day we waites over 2.5 hours fornour dinner. Mext day at the grill, i was ignoresnfor over 15 min, then took over an hour to get our lunch. Appeared that service was only for people they knew as survice improved as staff gotbto know us. Two months before the trip, I had to cancel one night do to flight changes. Still waiting for my refund, despite many calls to both hotel and expedia. Its been 2 months. "