다리미/다리미판, 무료 WiFi, 침대 시트

트래블로지 바이 윈덤 클래머스 폴스 여행 후기

2 out of 5
트래블로지 바이 윈덤 클래머스 폴스
75 Main Street, Klamath Falls, OR

이용 후기

6.8
평점 10 - 훌륭해요. 366개 이용 후기 중 72개" "
평점 8 - 좋아요. 366개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 366개 이용 후기 중 86개" "
평점 4 - 별로예요. 366개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 366개 이용 후기 중 41개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Jae Kyung

좁아서 불편하고.. 아침식사가 부실한 편임
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함

8/10 - 좋아요

wayne 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Newly remodeled bathrooms, good diner across the street
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello wayne,We're pleased to hear that you liked our newly remodeled bathrooms and the convenient diner nearby. We always strive to offer our guests a comfortable stay and easy access to amenities in the area. Your feedback is valuable to us, and we hope you had an enjoyable time during your visit.

8/10 - 좋아요

james

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello james, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 - 괜찮아요

Kristen

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Kristen, We appreciate you choosing our hotel for your stay. We invite you to please contact us directly to share any specific feedback you may have. We value your opinion and aim to continuously improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

bobbie

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello bobbie,Thank you so much for taking the time to leave us a wonderful 5-star review! We appreciate your kind words and are thrilled to hear that you had a great experience at our hotel. We hope to welcome you back in the future for another fantastic stay.

8/10 - 좋아요

Dale

좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Dale,Thank you for your feedback! We apologize for any confusion, but our rating system is on a scale of 1 to 5. If you have any specific concerns or issues, please let us know so we can assist you further.

10/10 - 훌륭해요

Julia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This budget Motel has a good sized room with king sized bed, wifi, fridge, microwave plus real coffee machine. Lots of clothes storage space and friendly manager. This is a budget hotel and does what it says on tin.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hi Julia,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

8/10 - 좋아요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place to stay for the price.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello Jamie,We appreciate the comments, especially with regards to your opinion of our price. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 - 좋아요

joanna

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Good płace for a short stay
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 16일
Hi Joanna,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 - 괜찮아요

Louise

출장 여행
2023년 8월에 8박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Louise,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - 훌륭해요

gloria madrid y or eyleen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The place was very clean! inside and outside
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hi Gloria,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

10/10 - 훌륭해요

Chrystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was awesome!
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Hi Chrystal,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Lucy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great price
Friendly staff. Super helpful
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hello Lucy,We appreciate the comments, especially with regards to your opinion of our staff. We hope you will return so that we can provide you an even superior experience.

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hello JOHN,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

6/10 - 괜찮아요

Federico

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 20일
Hello Federico,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 - 좋아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks
Extremely helpful staff. We appreciate their service at late check in. Rooms simple but clean. Would recommend making sure curtains could close all the way we had hard time!
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 27일
Hi Margaret,We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

6/10 - 괜찮아요

Launa

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 18일
Hello Launa, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly, clean, and quiet. Older property that is showing its age, but we’ll-maintained and cared for. Highly recommend.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 14일
Hi Cynthia,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

8/10 - 좋아요

Geoff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 14일
Hello Geoff,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

Ollie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Hello Ollie,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

GRAHAM 님, MESA

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello GRAHAM,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 - 좋아요

Eugene

X
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Eugene,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 - 좋아요

Ashley

좋아요: 청결 상태
I enjoyed the video lottery across the street and restaurant. Also the nice downtown location
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 6일
Hi Ashley,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 - 훌륭해요

Loan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Might come again.
Clean bed new towels, near restaurants and lake for kayaking, but lack deadbolt lock in room.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 6일
Hi Loan,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very very friendly front desk staff , gave each person a bottle of water, rooms were clean and updated, Newly remodeled, hardwood floor and new beds. The only bad thing was that our room smelled from smoke :-(( Maybe the curtains need to be replaced too. Otherwise I was pleasantly surprised with the conditions of the hotel :-). Thank you
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 10일
Hi Patricia,Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. On the other hand, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 - 좋아요

Brian

가족 여행
좋아요: 직원 및 서비스
This was a good property for the price. Wasn't excited or sad, just OK and that is what we were expecting.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 8일
Hello Brian,On behalf of our entire staff, we thank you for your business and for your comments regarding our price and comments about our property. I hope you will return to enjoy a memorable and exceptional experience.

10/10 - 훌륭해요

Ted

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place!
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 2일
Hello Ted,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - 훌륭해요

ALISA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The owners are very nice, our room, while not fancy was clean and quiet
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 13일
Hello ALISA, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Maryann

2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 2일
Hello Maryann,It was our privilege to earn your business and we hope to host you again on your next trip.,

8/10 - 좋아요

Neil 님, Idyllwild

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Central location but a little traffic noise. Very helpful staff, get an excellent breakfast at the Waffle Hut across the road. Old but kept very clean
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 1일
Hello Neil, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

10/10 - 훌륭해요

Mark

2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 27일
Hello Mark,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

10/10 - 훌륭해요

Teojenes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 15일
Hello Teojenes, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Super nice staff, great location to highway, not so great for late night food etc. Room was old, lighting poor, A/C unit poor, no soda machine on premises, faucet screen broken, property just overall long in the tooth. Adequate place for the night, online rating was not met in reality. 2.5-3 stars out of 5.
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 11일
Hello William, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

8/10 - 좋아요

Anne

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Senior friendly!
Toilets that were taller than some hotels and bathtubs that were not too high. Important for us seniors! Also good restaurants nearby!
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 8일
Hello Anne, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

2/10 - 너무 별로예요

Chariti

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Creepy and no sleep…
This was an adventure in the land of no sleep! No working TV, no microwave with old lights that add to the ambiance. The creepy room with the random doors and little green bugs was an added bonus. Apparently when the AC kicks on it brings in the gnats to join a few friends inside. Waking up to a room full of gnats is not fun.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 2일
Hello Chariti, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Spiderweb over the bed!!!
Big spiderweb over the bed full of bugs. Dead bugs falling onto bed. There was clearly a regional problem with the bugs but the spiderweb showed a lack of effort by the owners. Booked at a similar motel down the street. Same bugs just outside the door. BUT no spiderweb on the inside of the room. . .
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 31일
Dear Guest, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

6/10 - 괜찮아요

Bruce 님, RENO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
For $90/night, it was an OK deal. (It happened to be the only place we could readily find a room during the busy tourist season, and was cheaper than the potential alternatives). Recommend for someone on a budget. New fixtures in bathroom, clean tile floor, good-working AC. Has the Waffle Hut just across the street, which was an added bonus.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 27일
Hello Bruce, Guest satisfaction is our number one objective so we really appreciate the input regarding our room. Please do come see us again.

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible property. Very dirty and dilapidated.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 14일
Hello John, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,

8/10 - 좋아요

Pam

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall was a good stay. Bed was comfortable. Loved the hot water supply! All employees very courteous & helpful. Room wasn't ready when we arrived; toilet was dirty down the front & a wad of hair was in the tub drain. Had trouble using the key card. Would be willing to stay there again. in the drain.
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 4일
Hello Pam, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,

4/10 - 별로예요

DaraLee

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not as good as I hoped.
No tv service. Very noisy. Talked to office. Switched us to room next door, but only limited tv choices. A little quieter. Bed was not comfortable.
2022년 6월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 27일
Hello DaraLee, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bed and comments about our service. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 - 좋아요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 18일
Hello Justin, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 20일
It was our privilege to earn your business and we hope to host you again on your next trip.,

2/10 - 너무 별로예요

Gena

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Manager 님, 2021년 10월 19일
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

8/10 - 좋아요

Michelle

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Our stay here was fine. It was nice to have a fridge and microwave in the room. We had one of the bigger rooms with three beds and it had more space and even a small table to eat at. It's really close to a lake and the midges are kinda gross. They don't bite and are not harmful at all, but you will find some in your room. It's not their fault at all and do their best. We got in late the first night we stayed and the manager was very nice and changed us to two rooms on the ground floor because the bugs are much better there. I'm guessing they're a problem throughout the whole area. Just try and get there before sunset and you'll be fine.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 10일
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The price was a little high for what we got. It’s an older motel with very tight parking. The monster truck that parked next to me was so close I had an extremely tough time squeezing my large frame into my door. I almost had to start pounding on doors to locate its owner. The room could have been a lot cleaner especially the shower. I picked that location because of its proximity to downtown shopping but next time I am going to choose a different location
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 24일
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This place is a total dump. I will never stay there again and shame on Travelodge and Wyndham for putting their name on this place.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 20일
Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You can sleep here.
Totally fine in Klamath Falls, definitely worth a walk or jog down by the lake, and explore the broad avenues of cosmopolitan - in a timber country kind of way - KF!
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 10일
Thank you for your valuable opinion regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst ever stay
This was the worst hotel experience in my 69 years. The room was extremely poorly maintained, exposed wiring, no hot water on both nights, but hot during the day, holes in walls that were not patched, toilet bowl loose on floor, cobwebs in doorway that needed cleaning otherwise you had to duck your head to get into room, light bulbs burned out, carpet worn, mold along baseboard in bathroom, door damaged, mirror in bathroom held up by nails under the lip and extremely poor painting and patching. I have pics of all the issues. Complaint to management concerning the lack of hot water they recommended I ck the level that controls the heat and let it run for 10 minutes. We attempted to take shower at 11:30pm and again at 12AM not luck. Water was hot in the morning in the shower.
Front interior security door
Carpet into bathroom
Exterior security door
poor painting through entire area
2021년 8월에 2박 숙박함
답변 제공: Manager 님, 2021년 8월 20일
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us.

6/10 - 괜찮아요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Availability of wi-fi plays a part of my decision to stay at a hotel. Although advertised as having wi-fi, the connection was terrible. Hardly any use of wi-fi during my stay.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 8일
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.