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컨트리 인 & 스위트 바이 래디슨, 녹스빌 앳 시더 블러프, 테네시 여행 후기

2.5 out of 5
컨트리 인 & 스위트 바이 래디슨, 녹스빌 앳 시더 블러프, 테네시
9137 Cross Park Drive, Exit 378 - Cedar Bluff Exit, Knoxville, TN

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 343개" "
평점 8 - 좋아요. 1002개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 181개" "
평점 4 - 별로예요. 1002개 이용 후기 중 127개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 88개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Chandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was more than I expected for the price. Spare of the moment getaway. Was clean and courteous.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Cheryl

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 25일
Dear Cheryl,Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

8/10 - 좋아요

Judy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
There was nothing unique about the property.
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Dear Judy,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

6/10 - 괜찮아요

Michael

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
not that i didn't like anything, just not the best
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 19일
Dear Michael,Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

6/10 - 괜찮아요

Nicholas

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
This property is in a dire need of updating. Carpet is disgusting throughout hotel. Wallpaper and paint peeling off the walls throughout hotel. Caulking peeling in bathrooms. Wood furniture all worn. Tiny kid sized pillows with no extra pillows or blanket. Only thing I really enjoyed was the water pressure in the shower. Really needs a makeover.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Dear Nicholas, Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you.

10/10 - 훌륭해요

Kaitlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 9일
Dear Kaitlin,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

10/10 - 훌륭해요

Dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Dear Dominic,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

6/10 - 괜찮아요

Samuel

I arrived and was assigned a room on the 5th floor. I realized when I walked in the room had not been cleaned. I was assigned another room. The rugs in the hallways had bumps in them(needed stretching). It's apparent this place is privately owned and operated. Needs upgrades eater fountain didnt work. Outside my window two large shipping containers.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Dear Samuel,On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 - 괜찮아요

David

2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Dear David,Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

2/10 - 너무 별로예요

Peter

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we checked in the attendant gave us a room which was occupied. Very scary as we entered the room put our belongings in order and realized there was other luggage not belonging to us in the room. Attendant gave us a new room. No explanation why they wold give us a occupied room?? Pool and sauna out of order. Snack room empty.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 5일
Dear Peter,We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Victoria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not come here. Spend the extra money and stay across the street. This place needs to be shut down.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 3일
Dear Victoria,Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

8/10 - 좋아요

Christopher 님, Milford Center

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, updated hotel. Rooms were spacious. Clean, comfortable beds. Only downgrade was the tv reception - most channels were snowy and had a subpar picture.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 3일
Dear Christopher,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

10/10 - 훌륭해요

Teresa

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 20일
Dear Teresa,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

6/10 - 괜찮아요

Rebecca 님, Florence

연인과의 여행
좋아요: 청결 상태
This hotel was old and worn. But the rooms themselves were clean. Staff was nice, but it took two different requests to get a light bulb replaced. The area is very accessible and lots of amenities nearby.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 29일
Dear Rebacca,Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

10/10 - 훌륭해요

Angela

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 14일
Dear Angela,Thank you for taking the . Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

4/10 - 별로예요

Damon

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not the best but definitely not the worst
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 12일
Dear Damon,Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Dear William,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

2/10 - 너무 별로예요

Lorraine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stayed at this property many times over the past 10 years and unfortunately the owners have made no updates and the hotel is showing its age and the condition is not very good. It has wall paper ripping, some ceilings have water marks and have spots that are falling down, carpets are very worn and need a carpet cleaning or replacement, drapes in the room were torn and just generally the hotel has seen better days. It’s unfortunate because this hotel is in a great location, staff are very friendly and helpful but it needs a good paint job and overall update.
2024년 3월에 1박 숙박함
답변 제공: Krish Patel 님, 2024년 3월 10일
Dear Lorraine, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

6/10 - 괜찮아요

ALAN 님, Durand

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I didn't like the room next to mine were smoking, in a non smoking hotel. I spoke to the front desk and they moved me.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
Dear Alan,Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the undefined. We will review the condition rooms with our staff to ensure our guest rooms are up to brand standards.

10/10 - 훌륭해요

Haley

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 23일
Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next.

6/10 - 괜찮아요

Amanda

아이를 동반한 가족 여행
This hotel is looking run down. The pool was closed and looked pretty rough. The hot tub was filled in with concrete. The toilet paper holder in our room was just a piece of wood drilled to the counter. The beds were comfortable and clean. The food was average.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
Dear Amanda,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

2/10 - 너무 별로예요

Kendall

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I do travel nursing and I’m on night shift. I told the guy at the desk that I needed to book two days but I would be checking out early the next day as I go into work, so he said let me see if we can split the price since your not staying the whole night and I was like sure! The manager came through and said yes we can do that and I was like awesome thanks. So that next morning I come in from shift and took some Benadryl and went to sleep until my next shift. The lady at the desk calls the cops and had them to kick my door down and I wake up to two officers pointing their guns at me telling me to put my hands up! I was so scared, I have never even had a speeding ticket before so to have this happening was so traumatic. The officers wouldn’t let me speak until they searched my room and finally they answered my only question which was what is going on? The cops said they were called bc I was late checking out and I was like so you kick the door in and point your guns at me. I go down and talk to the clerk and she said girl I thought you was dead bc I called and knocked on the door and I was like you know that I work night shift. So after all that she said they don’t split the cost and that they don’t offer nursing rates which was not what he told me. And I said well their was a lady came through that had tattoos everywhere and okayed it. She said oh yeah that is our manager. So she calls the manager and she of course calls me a liar and refused to own up to their mistake.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Dear Kendall,We are deeply apologize for inconvenience you had during your stay. Our staff did not get any response from your room for long time so we are worried about your health so we called. sorry for misunderstanding. We will make sure that will not happen again.Please give us one more opportunity.

4/10 - 별로예요

Corinna

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The curtains that actuall block light cant actually be closed, so theres just a sheer curtain between the room looking down at the bright lights across the street and parking lot. The curtain that actually covers the window is so sheer that there is no actual privacy either
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 26일
Dear Corinna,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 - 좋아요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Conveniently located at Cedar Bluff area
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 26일
Dear Gary,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

4/10 - 별로예요

Ray

가족 여행
별로예요: 편의 시설/서비스
Over priced for the age and up keep of this property.
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 26일
Dear Ray,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

6/10 - 괜찮아요

Gayle

가족 여행
별로예요: 숙박 시설 상태 및 시설
The property is very run down. Pool broke. The breakfast was very limited. Hallways were dirty and towels laying in the hallways. Smelt like Cannibus smoke and smoke in room
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 26일
Dear Gayle,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

10/10 - 훌륭해요

Clint

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not really a big deal but pool not open. Stuff happens. Overall a good hotel
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
Dear Clint,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only problem was the pool was not working
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 13일
Dear Sandra,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

6/10 - 괜찮아요

neil

출장 여행
좋아요: 청결 상태
Decent hotel to stay at for the night
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 13일
Dear Neil,Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

4/10 - 별로예요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was obviously under some renovation but the there was a smoke stain on the walls the carpet was stained and the in room coffee makers were dirty in the water tank the hall walls were just in as bad of shape as the rooms I will definitely not be staying at this establishment anymore
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 13일
Dear John,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

6/10 - 괜찮아요

Lupe

별로예요: 청결 상태
Close to restaurants. But the entrance to the hotel was dirty and cigarette butts all over the ground, very dirty!
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 13일
Dear Lupe,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 - 좋아요

Lori

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 13일
Dear Lori,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

4/10 - 별로예요

Carla

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a decent location for travel, close to the highway. The hallway carpet was a trip hazard, the bathroom ceiling had been started to be painted with paint all over the light fixture and the vanity was rather beat up.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 13일
Dear Carla,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

4/10 - 별로예요

Holly 님, NEW TAZEWELL

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Under the Radisson brand and the price point one expects far better. This property is dated, poorly maintained and a disappointment. I chose and reserved a room paid in advance at this particular location because among the amenities listed is an indoor heated pool - it was actually closed with a sign on the door stating that it was out of service, without any prior notification. Upon this rainy afternoon arrival there were cones set to block vehicle access to the front entrance where one would typically temporarily park to check-in. Apparently someone’s vehicle was too high to clear the bay and hit the structure, damaging it. Instantly on entering into the lobby to check-in, I could smell the chemicals they use in the pool - which could be seen just a short distance beyond the front desk lobby area. The small indoor pool was filled with water, yet out of service with no explanation forthcoming as to why. The gentleman at the front desk was efficient and I was quickly checked in. The elevator was in good operation. It was the smallest standard cramped room on the floor, even the bathroom. It was also very hot 78 degrees continuously in the room despite turning the thermostat down. The beds were lumpy and not comfortable. The furnishings in general were worn. The room is in desperate need of a fresh coat of paint. There were even dead and live lady bugs in the room. The location didn’t look or feel safe.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Holly,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스
N/A
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Mark,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

4/10 - 별로예요

Lisa

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Choose a different hotel!
The building was filthy and smelled like marijuana. The room had many things broken/damaged. The both towels and washcloths had huge holes in them. Breakfast was supposed to be from 7-10, went down at 9:30 and it was closed. When I entered the lady said “No, I’m done with cleaning and food is put away”. At least the front desk staff was friendly.
2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Lisa,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

4/10 - 별로예요

Arja

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is in poor condition. Smell of vomit in the room. Bed sheets were clean which was good. Breakfast was fine. Parking was not convenient.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Arja,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

2/10 - 너무 별로예요

Ebony

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was not in good condition. The parking lot was covered in ice which made it very unsafe. When I got to my room there was a funny smell and the air conditioning looked as if someone had taken a hammer to it. The toilet had not been clean. Very very disappointed.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Ebony,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

6/10 - 괜찮아요

Kevin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

4/10 - 별로예요

Grant

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. The property is in very poor condition. It is in need of a desperate remodel. The walls are damaged, ceiling tiles stained with water marks and carpet in the hallways and rooms have multiple large stains. First room had hair on the beds. 2nd room was “clean” but still very stained carpet and the bathroom had the odor of sewage. I typically stay at Country Inn and Suites but never again at this location. Also the hotel, elevators and common areas smelled of smoke from so many guest smoking outside. I realize smoking isn’t something the property owners can control, I just wanted to mention it for guest with lung issues and children.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Grant,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Needs upgrade for plumbing.
There was no hot water, the toliet would not flush, the pool was out of service, and there was not enough eggs and sausage for breakfast. The beds were very comfortable and it was quiet and easy to access.
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Sir,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 - 좋아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was wonderful. You might want to invest in better TV’s and it was very disappointing not to be able to use the pool.
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Cynthia,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

4/10 - 별로예요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Me and my husband had to take cold showers no hot water and the tv was terrible couldn’t watch it because it was so fussy
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Lynn,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AVOID THIS PROPERTY!!!
This property has definitely gone down hill! There was no one available to process our check-in at the desk. We had to go hunt someone down. The lobby area was very dismal and dirty. After finally getting our key, we discovered that they did not work and had to get this problem taken care of. Things did not improve after that. The room was dirty. The bed was extremely uncomfortable and I don’t think the sheets had been changed. The bathroom sink still had hair in it. When we tried to discuss this with staff, once again, no one was to be found! We finally gave up, and went to spend time at the mall and dinner. Just anything to avoid time in the room. AVOID THIS PROPERTY!!!!
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Sir,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Ashley,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

6/10 - 괜찮아요

Taranvir

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very old hotel building
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Taranvir,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

10/10 - 훌륭해요

Mike

2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Mike,Thank you for taking the stay. Time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next

8/10 - 좋아요

joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elevator area was dirty, but checked in on Jan 1 Possible shortage of staff and heavy use the day before. Over all very nice place.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 8일
Dear Joseph,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Inn
Greeted in arrival and suggested an excellent restaurant for a late dinner And gave us an end room so we could easily walk our dog
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 8일
Dear Andrea,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad for price
I was concerned when I read the reviews but it was actual nice for the price. We were disappointed the pool was out of service but the staff was nice. The young man that was working the breakfast area was extremely nice and on top of refills. The place does need a little touch up but it was clean.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 8일
Dear sir,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.