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베이몬트 바이 윈덤 녹스빌 I-75 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 녹스빌 I-75
6712 Central Avenue Pike, Knoxville, TN

이용 후기

6.6
평점 10 - 훌륭해요. 1002개 이용 후기 중 218개" "
평점 8 - 좋아요. 1002개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 225개" "
평점 4 - 별로예요. 1002개 이용 후기 중 148개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 134개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Gerry

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The carpet is in need of replacement. You could feel how dirty it was just walking to go to the bathroom. Behind the bathroom door has never been washed and it looked like boogers were on the back of the door. I would not stay there again unfortunately because the staff were excellent.
2024년 5월에 3박 숙박함
답변 제공: shelly 님, 2024년 5월 9일
We are sorry you did not have a good stay .We apologize for any inconvenience. Please rest assure we have looked into your concerns and they have been resolved through the appropriate staff. we hope you will reconsider staying here again.

8/10 - 좋아요

Ana

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: shelly 님, 2024년 5월 9일
Thank you for your rating. We hope to see you all again soon.

4/10 - 별로예요

Susan

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all when we got there, we tried to come inside the lobby to check in but the doors were locked….you had to go over to a window and stand outside to check in….ehhh seemed a lil sketchy to me! Then we go to park and there are a group of maybe 15 teenagers that were running through the whole parking lot around everyone’s cars playing around…mind you this was midnight!! And this continued for hours! It was a place to sleep and it was clean for the most part! The bed was absolutely horrible…my back and hips hurt! We woke up the next morning and left immediately! I wouldn’t stay there again!
2024년 5월에 1박 숙박함
답변 제공: shelly 님, 2024년 5월 6일
We are sorry for your inconvenience. We will look into your concerns so they will be resolved. We are hopeful that you will consider staying with us again.

6/10 - 괜찮아요

Mary Ann

연인과의 여행
Can be noisy during the day bc of the pool area but quiet at night. bath tub was cracked but beds are very comfortable
2024년 4월에 3박 숙박함
답변 제공: shelly 님, 2024년 4월 30일
Thank you fort your feedback. We will address your concerns that they will be resolved. We hope you consider staying with us again so that we may make it up to you.

6/10 - 괜찮아요

Louis

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
WE HAD TO CONSTANTLY ASK THE MANAGEMENT FOR ESSENTIALS AND THE BREAKFAST WAS TOO LIMITED. PERCY WAS AN EXCELLENT WORKER AND VERY HELPFUL AND FRIENDLY AND INFORMATIVE LOU AND MARY LAURO
2024년 4월에 6박 숙박함
답변 제공: shelly 님, 2024년 4월 30일
Thank you with your feedback . We appreciate the kind words concerning our staff . We will look into your concerns and will resolve them. We are hopeful you consider staying with us at a later time .

10/10 - 훌륭해요

Catherine

좋아요: 편의 시설/서비스
Check in was quick and informative..rooms are clean, beds are comfy…got in to late for any pool fun…I’ll be staying here again
2024년 4월에 1박 숙박함
답변 제공: shelly 님, 2024년 4월 30일
We are thrilled you had a wonderful stay . We appreciate your kind words . We will inform our staff of your kind words. We thrive for guest satisfaction. We are thrilled you will be staying with us in the future.

10/10 - 훌륭해요

Misty

연인과의 여행
좋아요: 편의 시설/서비스
The room was very big and clean. The price was very reasonable.
2024년 4월에 1박 숙박함
답변 제공: shelly 님, 2024년 4월 23일
Thank you for the kind words about your stay with us. It is a joy to hear that you had such agreat experience and that our staff was able to make you feel right at home. We are gratefulthat you felt our hotel was clean, modern and accommodating for you, as your comfort is of theutmost importance to us. Thank you again for taking time to tell us about your stay. We hope tosee you again in the near future!

4/10 - 별로예요

Eric

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
We are sorry that your stay did not meet your expectations . We are hopeful that you consider staying at our hotel in the future

10/10 - 훌륭해요

Makayla

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Overall, the property was clean and convenient for downtown. The front desk was very helpful. However, the first room smelled like smoke and the breakfast was very limited.
2024년 4월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful tosee you found our staff to be friendly and our location convenient. We will look into your concerns and speak with the appropriate staff to get your concerns resolved. We look forward to welcoming you back again soon!

6/10 - 괜찮아요

John and Sally

단체 여행
별로예요: 직원 및 서비스
Did not like having your "chef" hovering aroud us at breakfast. Pastries were stale. Lacking in variety Front desk clerk on way in was good. Not so at check out. No greeting, sour disposition, asked about deposit return. Was told I would get it in a week...maybe. no attempt to communicate. Not up to your standard
2024년 4월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
We apologize your stay wasn't up to satisfaction. We will look into your concerns and speak with the appropriate staff to resolve the issue. Thank you for your feedback . We hope you consider to revisit us at a later time.

6/10 - 괜찮아요

Andrew

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
We apologize for your stay and that it did not meet your expectations. We hope you will reconsider staying in the future.

2/10 - 너무 별로예요

Gayle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gross, dated, run down hotel. Stained & scratched furniture, carpet stained & peeling away from walls, dirt in every corner, hair on floor in bath, holes in doors with filler slapped in haphazardly. Broken lamp. Lobby stairs & carpet stained & filthy. Old furniture left on outside sidewalks. No front desk person at checkout. Had us leave cards in a bowl. Terrible breakfast. Next to nothing offered. Baskets almost all empty. Had a man sitting at table asking if we needed help and a tip jar on the counter! Unbelievably tacky! Terrible location. Nasty surroundings. Hard beds. People living in hotel. Just awful.
2024년 4월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
Thank you for sharing your experience with us. It is our primary goal that everyguest will always refer to our accommodations as clean and comfortable. Weare saddened to hear that we fell short during your stay. Rest assured that yourcomments will be shared with the appropriate departments to ensure guestsatisfaction moving forward. The next time you are in town, we'd love anotherchance to host you to make sure all your expectations will be met. We wish youall the best along your way.

10/10 - 훌륭해요

Fred

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
!
2024년 4월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful tosee you found our staff to be friendly and our location convenient. We look forward towelcoming you back again soon!

10/10 - 훌륭해요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very clean and bug free. Love the ventilation unit, was very quiet on Eco heat mode. Some furniture in room needed replacing, noticeable scratches on table and rip in chair, bathroom door damaged. Beds were clean and comfortable. Reception guy very friendly and helpful. Malls and restaurants within driving distance.
2024년 4월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful tosee you found our staff to be friendly and our location convenient. We look forward towelcoming you back again soon!

4/10 - 별로예요

Kerri 님, Flushing

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was not aware that this was a motel....not a hotel. All rooms were outside entrance. Very old. Needs updating. Apparently a place where migrant workers live/stay. Dogs barking all night. Very noisy
2024년 3월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
We are very sorry to hear that you did not rest well. While we cannot guarantee the behavior ofother guests, we did address the issue with noise to the best of our service teams ability. Our room placements were dictated by high occupancy. We hope that the remainder of your journey was pleasant and we hope to have the opportunity to make it up to you in the future.

6/10 - 괜찮아요

Nancy

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is used to house construction workers. Dogs were on the property barking even though there’s a no pet rule. Walls are so thin you can hear everything. Train goes by twice during the night. Motorcycle was rode through the corridor twice. Everything is so outdated that I’m surprised this place is associated with Wyndham and Expedia.
2024년 3월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
We are very sorry to hear that you did not rest well. While we cannot guarantee the behavior ofother guests, we did address the issue with noise to the best of our service team's ability. Ourroom placements were dictated by high occupancy. We hope that the remainder of your journey was pleasant and we hope to have the opportunity to make it up to you in the future.

8/10 - 좋아요

Christine 님, Kalamazoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This is not a handicapped friendly place. The only way to get upstairs where breakfast (ha ha) was served was a very long inside ramp inside the pool area. Breakfast was yogurt, coffee, waffle or an apple. The juice machine was broken. Our handicapped room was so small my husband barely had room to get around with a walker. Our room over looked the pool and it was very noisy. We would not stay there again. The outside doors were all propped open.
2024년 3월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really appreciate its affordable and clean.
2024년 3월에 1박 숙박함
답변 제공: shelly 님, 2024년 4월 23일
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

6/10 - 괜찮아요

Kevin

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice cheap place to stay. Desk staff short and rude, hard to find good help these days I suppose
2024년 3월에 1박 숙박함
답변 제공: shelly 님, 2024년 4월 23일
Thank you for taking the time to let us know how much you enjoyed your stay. We will have a look into your concerns so they may be resolved It is wonderful to see you found our location convenient. We look forward to welcoming you back again soon!

4/10 - 별로예요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Another guest smoked weed all evening and night in the open indoor/outdoor area. It was so bad we had no choice but to stay in our room.
2024년 3월에 1박 숙박함
답변 제공: shelly 님, 2024년 4월 23일
We are very sorry to hear that you did not rest well. While we cannot guarantee the behavior ofother guests, we did address the issue with noise to the best of our service team's ability. Ourroom placements were dictated by high occupancy. We hope that the remainder of your journey was pleasant and we hope to have the opportunity to make it up to you in the future.

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property had excellent lighting in parking area whole way around the property. Rooms were very well maintained . Staff explained everything to any questions I had.
2024년 2월에 1박 숙박함
답변 제공: shelly 님, 2024년 4월 23일
Thank you for your feedback we value guests such as yourself . We strive for guest satisfaction,. We would love to have you stay the next time you are in Knoxville.

10/10 - 훌륭해요

Amanda

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Percy was awesome. Very helpful at breakfast time. Rooms were comfortable. Would stay there again if and when we go back to Knoxville.
2024년 2월에 1박 숙박함
답변 제공: shelly 님, 2024년 4월 23일
Thank you so much for your recent 5 star stay! We really appreciate guest feedback and youmentioned all the aspects that we focus on for a great stay. It's all due to a great staff thatprovide such well-maintained guest rooms and common areas, along with excellent guestservice. We strive to have every guest leave as satisfied as you did. Once again, thanks for thegreat review and staying with us! We hope you will visit us again.

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved how big the room was and how quiet it was
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Dan

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower is kind of short and the walls are thin, but it's a good location and price.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Annette

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful and friendly stuff
2024년 2월에 1박 숙박함

8/10 - 좋아요

Douglas

2024년 2월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 23일
Thank you for your review . We hope you consider coming back to stay at our hotel.

10/10 - 훌륭해요

diane

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Service at the desk was courteous and friendly. Treadmill, elliptical, and bike available. Pool, spacious, quiet, well kept up . Room with all the necessities.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kimberly

2024년 2월에 1박 숙박함
답변 제공: shelly 님, 2024년 4월 23일
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

2/10 - 너무 별로예요

Travis

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was advertised to have a indoor heated pool, it was absolutely frigid was not usable at all the pool nor the building it was in where heated at all
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Dylan

아이를 동반한 가족 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Desk attendant was rude, the hotel page says Indoor pool when it wasn’t
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Luis

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kellye

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Came for a show at Tennessee Theater. Not familiar with the area, but I trust Wyndham hotels. So glad i chose this one.close to interstate, clean, comfortable, friendly staff. Already planning a trip back just to stay around the indoor pool and use it.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Russelle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Hugo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and stay!
Overall, very good and clean!
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Josee 님, London

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Katesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

4/10 - 별로예요

Alan

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked hotel for indoor pool, but the pool was closed. Not just under repair but closed for the season. False advertising. Advertised a full hot breakfast. It was waffles and the rest was continental. Bit deceiving as most that advertise hot breakfast have a breakfast bar.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Neha

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rashada

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Vernon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room for value, comfort and easy loading to room!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Larry

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean and the appliances worked. The bathroom sparkled and worked well. One of the front desk clerks was kind and efficient, the other was efficient. A dog barked in the room next door.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Ernesia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Mary

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very disappointed..When looking at pictures on Expedia it did not match up when we arrived:( Firstly did not expect it to be a motel , I did not feel safe :( Secondly room was very outdated, the couch was ripped and dirty and very rough looking , Thirdly the breakfast was mediocre at best
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

devona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was every clean and well kept.