Dear valued guest, Greetings from Santhiya Tree Koh Chang Resort – An oasis of serenity amidst the charming beach. Please also accept our sincerest thanks for the time that you took to write and share this review of your stay at our resort on Expedia. Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money. We appreciate the feedback provided on your recent holiday experience with us. We thank you for choosing Santhiya as your resort of choice. We are really glad to read that you appreciated our gorgeous traditional Thai style resort, all facilities, delicious meals and perfect staff services. However, we do apologize for any inconvenience that occurred during your stay. Your feedback is very important to us and it will be shared with all departments for immediate improvement. Thank you. Thank you very much for your comment and we look forward to warmly welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Yao Yai or Phuket-Natai. Respectfully yours, Pailin Watchapan Customer Service Center Santhiya Tree Koh Chang Resort