We stayed one night at Phi Phi Natural Resort as a family of four (two adults and two kids) and had a very positive experience.
We stayed in a pool villa, which was very nicely set up. The room had a rustic, ecological style that fits perfectly with the nature-focused concept of the resort. The location is truly unique — beautiful, peaceful, and very easy to access thanks to the resort’s partner ferry service.
From the moment we arrived, the staff was extremely helpful. Check-in was smooth and fast, and the team immediately helped us with settling in and arranging tours. The beach is gorgeous, excellent for snorkeling, and also a fantastic spot to watch the sunset.
What really stood out was the level of care shown when our youngest son (12) had a stomach upset during our stay. The staff was incredibly attentive, flexible, and proactive — helping us adjust tour plans and departure times, and constantly checking if we needed anything. A special mention to Chintana from guest relations, who went above and beyond to support us during this situation.
Thankfully, our son started feeling better, and we were able to truly enjoy the experience. Overall, a wonderful stay with outstanding service. We would definitely recommend Phi Phi Natural Resort.
